Insurance Account Executive

Insurance Account Executive

The Role: Little Island, Cork

Sales and Activity Management:

  • Collaborate with the team manager on call flows and call volume management.

  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.

  • Guide customers through the sales journey, clearly communicating product benefits and cover options.

  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.

  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

  • Maintain a professional image and deliver service that meets or exceeds company standards.

  • Take ownership of your work to ensure the highest accuracy and quality.

  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration:

  • Work cooperatively within the team to ensure all customer needs are met.

  • Contribute to meeting monthly and annual team targets.

Compliance:

  • Partner with the team manager and compliance department to ensure all file records meet the required standards.

Requirements:

  • Preferably have a strong background in sales or customer service.

  • Minimum of 1 year’s relevant insurance experience.

  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

  • Enthusiastic and adaptable to change.

  • Ability to thrive in a fast-paced and ever-changing environment.

  • Strong IT skills; knowledge of Relay/Applied is an advantage.

Person Specification:

  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

  • Ability to prioritise workloads effectively and adapt to unexpected challenges.

  • Highly organised with strong time and resource management skills.

  • Committed to continuous professional development.

  • Sales-driven and energized by a fast-paced sales environment.

  • Customer-focused, always putting the customer first in line with company culture.

  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Insurance Account Executive

Insurance Account Executive

The Role: Insurance Account Executive

Sales and Activity Management:

  • Collaborate with the team manager on call flows and call volume management.

  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.

  • Guide customers through the sales journey, clearly communicating product benefits and cover options.

  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.

  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

  • Maintain a professional image and deliver service that meets or exceeds company standards.

  • Take ownership of your work to ensure the highest accuracy and quality.

  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration:

  • Work cooperatively within the team to ensure all customer needs are met.

  • Contribute to meeting monthly and annual team targets.

Compliance:

  • Partner with the team manager and compliance department to ensure all file records meet the required standards.


Requirements:

  • Preferably have a strong background in sales or customer service.

  • Minimum of 1 year’s relevant insurance experience.

  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

  • Enthusiastic and adaptable to change.

  • Ability to thrive in a fast-paced and ever-changing environment.

  • Strong IT skills; knowledge of Relay/Applied is an advantage.


Person Specification:

  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

  • Ability to prioritise workloads effectively and adapt to unexpected challenges.

  • Highly organised with strong time and resource management skills.

  • Committed to continuous professional development.

  • Sales-driven and energized by a fast-paced sales environment.

  • Customer-focused, always putting the customer first in line with company culture.

  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Senior HR Generalist

Senior HR Generalist

The Senior HR Generalist provides comprehensive HR support across the employee lifecycle, partnering with managers and employees to deliver effective people solutions. The role focuses on employee relations, recruitment, performance management, compliance, and employee engagement.

Responsibilities

  • Manage recruitment activities, including sourcing candidates, coordinating interviews, and supporting onboarding.
  • Provide advice and guidance to managers on employee relations matters, including disciplinary, grievance, and performance issues.
  • Support performance management processes and assist with employee development initiatives.
  • Ensure compliance with employment legislation, company policies, and HR best practices.
  • Maintain accurate employee records and support the administration of HR systems.
  • Assist with compensation, benefits, and payroll-related HR activities where required.
  • Contribute to the development and implementation of HR policies and procedures.
  • Prepare HR reports and analyse workforce data to support business decision-making.
  • Support organisational change, restructuring, and workforce planning activities.
  • Promote employee engagement and assist with wellbeing and development programmes.

Skills & Experience

  • Minimum of 5 years’ experience in a generalist HR role.
  • Strong knowledge of employment law and HR best practices.
  • Experience handling employee relations cases and workplace investigations.
  • Excellent communication and relationship-building skills.
  • Strong organisational skills with the ability to manage competing priorities.
  • Experience using HRIS systems and Microsoft Office applications.
  • CIPD Level 5 qualification preferred.
  • Professional, confidential, and solution-oriented approach.

Sales Expert

Sales Expert

We are seeking an ambitious Sales Expert with a strong commercial mindset and a passion for delivering an exceptional customer experience.

Responsibilities

  • Manage the complete customer journey and sales process.
  • Consistently work towards and exceed agreed targets.
  • Generate new opportunities through proactive prospecting and customer engagement.
  • Build lasting customer relationships to drive repeat business and referrals.
  • Identify customer needs and provide suitable solutions.
  • Negotiate confidently to deliver strong commercial outcomes.
  • Maintain accurate sales, customer and pipeline information.
  • Work collaboratively with the wider team to maximise results.

Skills & Experience

  • Previous experience in sales, business development or account management.
  • Proven ability to achieve targets within a performance-driven environment.
  • Excellent communication, influencing and negotiation skills.
  • Confident, polished and professional approach.
  • Strong prospecting and relationship-management abilities.
  • Highly motivated with a strong commercial and customer focus.

Sales Executive

Sales Executive

An excellent opportunity for an experienced Sales Executive to join a professional, customer-focused sales environment. The role combines consultative selling, relationship management and business development, with a strong focus on achieving commercial targets.

Responsibilities

  • Manage the full sales process from initial enquiry through to completion.
  • Achieve individual and team sales targets while maximising commercial opportunities.
  • Deliver a professional, high-quality customer experience.
  • Proactively generate new business through prospecting and follow-up.
  • Build strong, long-term customer relationships to encourage repeat business.
  • Conduct professional negotiations and manage customer expectations.
  • Maintain accurate CRM records, sales activity and documentation.
  • Support sales campaigns and wider commercial initiatives.

Skills & Experience

  • Proven experience in a professional, target-driven sales environment.
  • Strong track record of achieving or exceeding sales targets.
  • Excellent communication, presentation and negotiation skills.
  • Strong relationship-building and customer service abilities.
  • Commercially focused, proactive and self-motivated.
  • Experience in premium, consultative or high-value sales is advantageous.