Insurance Account Executive

Insurance Account Executive

The Role: Based in Waterford

Sales and Activity Management:

  • Collaborate with the team manager on call flows and call volume management.

  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.

  • Guide customers through the sales journey, clearly communicating product benefits and cover options.

  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.

  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

  • Maintain a professional image and deliver service that meets or exceeds company standards.

  • Take ownership of your work to ensure the highest accuracy and quality.

  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration:

  • Work cooperatively within the team to ensure all customer needs are met.

  • Contribute to meeting monthly and annual team targets.

Compliance:

  • Partner with the team manager and compliance department to ensure all file records meet the required standards.

Requirements:

  • Preferably have a strong background in sales or customer service.

  • Minimum of 1 year’s relevant insurance experience.

  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

  • Enthusiastic and adaptable to change.

  • Ability to thrive in a fast-paced and ever-changing environment.

  • Strong IT skills; knowledge of Relay/Applied is an advantage.

Person Specification:

  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

  • Ability to prioritise workloads effectively and adapt to unexpected challenges.

  • Highly organised with strong time and resource management skills.

  • Committed to continuous professional development.

  • Sales-driven and energized by a fast-paced sales environment.

  • Customer-focused, always putting the customer first in line with company culture.

  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Insurance Account Executive

Insurance Account Executive

The Role: Insurance Account Executive

Sales and Activity Management:

  • Collaborate with the team manager on call flows and call volume management.

  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.

  • Guide customers through the sales journey, clearly communicating product benefits and cover options.

  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.

  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

  • Maintain a professional image and deliver service that meets or exceeds company standards.

  • Take ownership of your work to ensure the highest accuracy and quality.

  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration:

  • Work cooperatively within the team to ensure all customer needs are met.

  • Contribute to meeting monthly and annual team targets.

Compliance:

  • Partner with the team manager and compliance department to ensure all file records meet the required standards.


Requirements:

  • Preferably have a strong background in sales or customer service.

  • Minimum of 1 year’s relevant insurance experience.

  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

  • Enthusiastic and adaptable to change.

  • Ability to thrive in a fast-paced and ever-changing environment.

  • Strong IT skills; knowledge of Relay/Applied is an advantage.


Person Specification:

  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

  • Ability to prioritise workloads effectively and adapt to unexpected challenges.

  • Highly organised with strong time and resource management skills.

  • Committed to continuous professional development.

  • Sales-driven and energized by a fast-paced sales environment.

  • Customer-focused, always putting the customer first in line with company culture.

  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Insurance Account Executive

Insurance Account Executive

The Role: Little Island, Cork

Sales and Activity Management:

  • Collaborate with the team manager on call flows and call volume management.

  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.

  • Guide customers through the sales journey, clearly communicating product benefits and cover options.

  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.

  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

  • Maintain a professional image and deliver service that meets or exceeds company standards.

  • Take ownership of your work to ensure the highest accuracy and quality.

  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration:

  • Work cooperatively within the team to ensure all customer needs are met.

  • Contribute to meeting monthly and annual team targets.

Compliance:

  • Partner with the team manager and compliance department to ensure all file records meet the required standards.

Requirements:

  • Preferably have a strong background in sales or customer service.

  • Minimum of 1 year’s relevant insurance experience.

  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

  • Enthusiastic and adaptable to change.

  • Ability to thrive in a fast-paced and ever-changing environment.

  • Strong IT skills; knowledge of Relay/Applied is an advantage.

Person Specification:

  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

  • Ability to prioritise workloads effectively and adapt to unexpected challenges.

  • Highly organised with strong time and resource management skills.

  • Committed to continuous professional development.

  • Sales-driven and energized by a fast-paced sales environment.

  • Customer-focused, always putting the customer first in line with company culture.

  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Senior Accountant

Senior Accountant

We are seeking an experienced and ambitious Senior Accountant to join their growing practice. This is an excellent opportunity for a qualified accountant to take on a varied role with significant client interaction, team leadership responsibilities, and exposure to a diverse portfolio of businesses.

Key Responsibilities

  • Oversee a diverse portfolio of clients, ensuring a consistently high standard of service and client satisfaction.
  • Review and prepare year-end financial statements, management accounts, and statutory filings for a range of business entities.
  • Provide practical business advice and financial guidance to clients, supporting informed decision-making and growth strategies.
  • Monitor engagement progress and ensure client deliverables are completed accurately and in line with agreed deadlines.
  • Lead the planning and coordination of assignments across the accounting team, ensuring efficient allocation of resources.
  • Review the work of junior team members, providing guidance, coaching, and technical support where required.
  • Identify opportunities to improve client processes and enhance operational efficiencies.
  • Develop and maintain strong professional relationships with clients, acting as a trusted point of contact for day-to-day queries.

Skills and Experience

  • Qualified Accountant (ACA, ACCA, CPA or equivalent).
  • Highly motivated professional with a strong commitment to career development and continuous learning.
  • Proven ability to manage client relationships and deliver excellent service.
  • Strong leadership and people management skills, with experience mentoring and supporting junior staff.
  • Resident in Ireland.
  • Minimum 5 years’ post-qualification experience within a practice environment.
  • Excellent organisational skills with the ability to manage multiple assignments and deadlines.
  • Strong technical accounting knowledge and a proactive approach to problem-solving.
  • Effective communicator with the ability to build credibility and trust with clients and colleagues alike.

Front Desk Receptionist

Front Desk Receptionist

We are seeking a professional, friendly, and organised Front Desk Receptionist to be the first point of contact for visitors, clients, and staff. The Front Desk Receptionist will provide excellent customer service, manage front desk operations, and support the wider team with administrative duties.

Key Responsibilities

  • Welcome visitors and clients in a professional and courteous manner.
  • Answer, screen, and direct incoming telephone calls and email enquiries.
  • Manage meeting room bookings and prepare rooms for meetings when required.
  • Handle incoming and outgoing post, deliveries, and couriers.
  • Maintain accurate records and update company databases as needed.
  • Provide administrative support, including filing, scanning, photocopying, and data entry.
  • Assist with scheduling appointments and coordinating diaries.
  • Ensure the reception area remains tidy, organised, and presentable at all times.
  • Maintain office supplies and place orders when necessary.
  • Support various departments with ad hoc administrative tasks.

Requirements

  • Previous experience in a receptionist, front-of-house, or administrative role is desirable.
  • Excellent verbal and written communication skills.
  • Strong organisational and time management abilities.
  • Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
  • Professional appearance and positive attitude.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.