by Nathaniel O'Reilly | Mar 10, 2026
We are searching for a strong customer orientated individual to join the Personal Lines department, focusing on renewals, amendments, and customer retention. This position requires someone who can manage client relationships, handle multiple tasks efficiently, and maintain a high level of accuracy and professionalism.
Responsibilities
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Manage renewals and ensure strong client retention
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Handle policy amendments, account entries, and liaise with clients on claims and correspondence
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Keep all records and files updated accurately
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Communicate effectively with clients to handle renewals, mid-term adjustments, and general queries
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Respond to internal and external requests promptly and efficiently
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Work collaboratively with colleagues across departments to meet team goals
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Ensure all processes are completed in line with compliance requirements
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Take part in ad-hoc tasks and contribute to improving team performance
Skills and Experience
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APA qualification required; CIP qualification is an advantage
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Experience in a fast-paced, customer-focused environment
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Knowledge of Relay software is beneficial
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Strong communication and interpersonal skills
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Excellent organisational skills and attention to detail
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Ability to prioritise, multitask, and solve problems effectively
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A positive, adaptable attitude with a willingness to embrace change
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Commitment to professional growth and delivering quality service to customers
by Nathaniel O'Reilly | Mar 10, 2026
We are seeking a skilled and motivated Accounting Technician. The Accounting Technician will have experience in a similar role within a busy accountancy firm and will be responsible for preparing financial statements, managing accounts, and handling client queries.
Key Responsibilities
- Prepare working papers and financial statements in accordance with relevant procedures and standards.
- Manage accounts for specific clients, typically on a quarterly or bi-annual basis.
- Prepare, complete, and file VAT, VAT RTD, and RCT returns.
- Prepare draft year-end files.
- Perform bank reconciliations.
- Address and resolve client queries effectively.
- Work independently or as part of a team with minimal supervision.
- Undertake other ad hoc duties and tasks as required by the business.
Key Requirements
- Minimum of 3 years’ experience in a similar role within a busy accountancy practice.
- Certification as an Accounting Technician or IPASS qualification.
- Strong interpersonal and communication skills, both written and verbal.
- Excellent organizational skills with attention to detail.
- Must be able to prepare accounts to trial balance.
- Self-motivated with the ability to take ownership of tasks and manage workload independently.
- Ability to work under time pressure and prioritize tasks effectively.
- Proficiency in Microsoft Office, with at least intermediate Excel skills.
- Experience with Sage Accounts and Accounts Production software (e.g., CCH or similar).
by Nathaniel O'Reilly | Mar 10, 2026
We are seeking a highly skilled, organised, and detail-oriented HVAC Project Manager to oversee and manage the successful execution of data centre projects across the EMEA region. Reporting to the Projects Director, the ideal candidate will have a proven track record in project management, particularly within data centre construction or mechanical engineering projects. This role requires strong leadership, excellent communication skills, and a thorough understanding of HVAC systems and project delivery from design through to commissioning.
Responsibilities
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Serve as the primary contact during the design, manufacture, and site delivery phases of assigned projects.
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Manage day-to-day aspects of projects, including client interactions and site technical teams.
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Develop and execute project plans, ensuring alignment with client requirements and project objectives.
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Prepare and maintain project records, technical documentation, and submittals.
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Track project milestones, deadlines, and deliverables to ensure on-time, on-budget delivery.
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Ensure compliance with approved specifications, contract terms, and health & safety standards.
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Lead factory testing coordination and site commissioning activities.
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Deliver post-production documentation, including as-built drawings, operation manuals, and spare parts lists.
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Manage change orders, variations, and project issues, escalating when necessary.
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Attend meetings with clients, stakeholders, and third parties to coordinate project activities.
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Provide weekly and monthly progress and commercial reports to senior management.
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Assist finance teams as needed regarding project commercial matters.
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Ensure effective communication of project information, including sensitive or complex updates.
Skills & Experience
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Qualification in project management, engineering, or related field (or equivalent experience).
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Proven experience in project management within construction or M&E, preferably in data centres.
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Strong knowledge of HVAC and air handling systems.
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Excellent organisational and multitasking skills.
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Strong written and verbal communication skills, with the ability to communicate sensitive information tactfully.
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Proficiency in Microsoft Office Suite and project management tools; experience with Procore or BIM360 is an advantage.
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Attention to detail and accuracy in documentation and reporting.
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Ability to work effectively in a team-oriented environment.
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Health & Safety supervisor/management qualification (SSSTS / SMSTS) desirable.
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Understanding of revenue models, P&L, and cost-to-completion projections is advantageous.
by Nathaniel O'Reilly | Mar 10, 2026
We are seeking an experienced Commissioning Engineer to lead global technical support and training. This role ensures exceptional technical support, develops structured training programs, and supports the full lifecycle of mission-critical HVAC products. The successful candidate will combine leadership, advanced technical expertise, and a customer-focused approach to drive service excellence, knowledge sharing, and continuous improvement.
Responsibilities
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Lead and manage all internal and external technical support activities.
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Manage and develop a team of Technical Support Engineers.
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Provide advanced troubleshooting and diagnostics for complex HVAC systems, including refrigeration circuits, controls, and communications.
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Coordinate with design, R&D, field service, and project teams to resolve critical issues.
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Support commissioning, performance verification, and warranty investigations.
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Ensure all support requests are handled within KPIs and service standards.
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Develop tools, documentation, and guides to support self-diagnosis and commissioning.
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Create and maintain service documentation, technical bulletins, and troubleshooting guides.
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Develop and implement a technical training strategy for internal teams, service partners, and customers.
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Design and deliver training programs, including classroom, online, and factory-based workshops.
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Support digital learning initiatives in collaboration with internal teams.
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Deliver training and provide mentorship to field service engineers and apprentices.
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Provide feedback to product and QA/QC teams based on customer insights and field data.
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Prepare management reports using service trends and technical performance data.
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Support project teams with commissioning activities as required.
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Promote a culture of teamwork, accountability, and high-quality customer service.
Skills & Experience
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Proven experience in senior technical support, service, or training leadership.
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Strong technical knowledge of HVAC systems, controls, and refrigeration circuits.
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Demonstrated ability to lead, coach, and develop technical teams.
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Excellent troubleshooting, problem-solving, and analytical skills.
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Strong written and verbal communication.
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Experience developing technical documentation and training materials.
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Comfortable working cross-functionally with engineering, service, and project teams.
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Strong organisational skills with the ability to manage multiple priorities.
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Customer-focused mindset with commitment to service excellence.
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Experience with digital learning platforms is an advantage.
by Nathaniel O'Reilly | Mar 10, 2026
The Patient Care Specialist will be responsible for supporting existing patients and contributing to service expansion by promoting and delivering high-quality patient care services to key stakeholders across hospital and community settings.
Key responsibilities include:
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Installation and setup of homecare devices including CPAP, NIV, invasive ventilation, diagnostic equipment, and cough assist devices in patient homes and hospital locations
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Management of patient home installations, clinic-based installations and support, including patient and clinician training and compliance activities
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Ongoing patient follow-up post-installation, including telephone support, home visits, and compliance monitoring, with structured feedback provided to prescribing centres
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Support for clinical training sessions and educational workshops in designated centres
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Attendance at respiratory conferences and professional meetings as required
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Support of regional respiratory services, with occasional support in other regions as needed
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Adaptation of the role to support new product or service introductions when required
Skills and Experience
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Qualified Nurse or Physiotherapist with a minimum of one year post-qualification experience in a hospital and/or homecare environment
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Excellent organisational, communication, and record-keeping skills
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Proven ability to present, train, mentor, and influence a broad range of stakeholders
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Commercial awareness and experience in developing and maintaining strong professional relationships is desirable
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Strong attention to detail with the ability to follow tasks through to completion
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Computer literate with practical IT skills
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Full manual driving licence
