Motor Claims

Motor Claims

by | May 8, 2025

Excellent new opportunity for an experienced Motor Claims Handler to join a small close-knit team in D.18.

  • Permanent
  • Salary up to €60,000 DOE
  • Hybrid
  • Additional benefits

Responsibilities

  • Supporting and advising claimants throughout the process of their claim.
  • Prioritising your own caseload to meet deadlines, whilst providing a high quality of customer service.
  • Analysing the details for each claim made by a policyholder to establish whether it satisfies policy conditions.
  • Drawing on technical expertise to determine and apply effective claim management strategies, tailored to the circumstances of each individual file: including – consideration of required investigations, liability, quantum, fraud, negotiation, and any other relevant factors.
  • Ensuring accurate information and documentation is collected and recorded throughout investigations.
  • Ensuring claims files remain accurate and up to date.
  • Consulting with solicitors, and other legal and claims professionals, to negotiate the terms of a claim to a successful outcome, as appropriate.
  • Focussing on controlling claim cost whilst meeting customer and regulatory expectations.
  • Where appropriate, processing of provider bordereaux such as windscreen, car rental and motor assessor invoices; and,
  • Acting within agreed authority limits.

Experience and Qualifications

  • Work collaboratively with, and learn from, other internal departments such as underwriting and compliance.
  • Work closely with senior management, having significant industry experience.
  • Collaborate closely with external experts to achieve successful claim outcomes and provide great customer service; and,
  • Become part of a growing business.
  • We support professional examinations / designations and reward achievement of APA, CIP, MDI and ACII.

Customer Service Advisor

Customer Service Advisor

by | May 8, 2025

New opportunity for a Personal Lines Insurance Executive to join a well-known insurance brand in Galway. This is a permanent position with a salary of €34,000 on offer with an excellent commission structure in place for additional earnings. There are also excellent opportunities for growth and development with great benefits available also.

Sales and Activity Management:

  • Work with team manager on call flows and volumes of calls.
  • Dealing with web and queries from clients and close out sales across a suite of products.
  • Coach customers through the sales process, providing benefits and covers
  • Outbound to potential customers to advise of products and covers available and close out sale.
  • Work on specific campaigns with the team manager on driving additional sales
  • Customer Relationship Management:
  • Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments
  • Deal with any issues that customers may have with queries, quotes etc.

Customer Service:

  • Portray a professional image to meet or exceed customer service standards
  • Take personal responsibility for delivering the highest level of accuracy and quality in your work
  • Deal with requests and enquiries from customers, staff and management in a professional and timely manner

Team Collaboration:

  • Working as part of a team environment to ensure all customer needs are met
  • Working together to ensure the team is on track to meet monthly and yearly targets Compliance:
  • Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards

Requirements:

  • Preferable to have a strong sales or customer service background
  • At least 1 years relevant Insurance experience
  • Compliant with the Central Bank Minimum Competency Requirements – APA (Personal General Insurance) as a minimum requirement with a willingness to progress to further educational qualifications as required.
  • An enthusiastic and flexible approach
  • The ability to work in a fast paced, constantly evolving environment.
  • Strong IT skills. Relay/Applied knowledge an advantage

Person Specification:

  • Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
  • The ability to prioritize workloads and adapt to unforeseen events
  • A good degree of personal organization and a structured approach to time and resource management
  • Commitment to their own professional development
  • Sales Driven, enjoys fast paced sales activity.
  • Customer focused, working always with the customer first approach in line with the companies culture
  • Demonstrate strong Product & Technical Knowledge with willingness to become a product expert

Management Accountant

Management Accountant

by | May 7, 2025

We are looking for a strong Management Accountant to join a growing and dynamic finance team. This role involves preparing high-quality management accounts and delivering timely, insightful financial reports to support informed decision-making across the organisation.

The Management Accountant will work closely with internal leadership, providing strategic financial input while supporting and mentoring junior team members. You’ll help drive improvements in internal financial processes and ensure consistent adherence to high reporting standards.

Responsibilities

General

  • Manage a small finance team to ensure high-quality outputs are delivered on schedule

  • Coordinate staffing and task assignments with team leads

  • Engage with internal stakeholders on financial arrangements and delivery planning

  • Support the continuous improvement of internal financial processes by identifying areas for efficiency gains

Financial reporting

  • Prepare and oversee monthly management accounts, ensuring accuracy and clarity throughout all reporting

  • Review monthly reconciliations and investigate anomalies

  • Analyse financial results and provide clear, actionable insights

  • Translate financial data into performance summaries for non-financial teams

  • Create and update cashflow projections and budget forecasts to reflect current business activity

  • Develop annual budgets and conduct regular performance comparisons in collaboration with department managers

  • Prepare and submit corporation tax filings

  • Review VAT returns prior to submission

  • Support and coordinate external audits

  • Participate in long-term financial planning efforts that support strategic business goals

  • Handle ad-hoc analysis and reporting requests as they arise

  • Maintain financial documentation and reporting compliance in line with audit requirements

Skills and experience

  • Fully qualified accountant (ACA, ACCA, CPA, or CIMA) with a minimum of 2 years’ post-qualification experience in Ireland

  • Proven ability to prepare and finalise management accounts

  • Strong communication skills across all levels of an organisation

  • Proficient in Microsoft Excel and Word

  • Experience using Sage, Xero, or Accounts IQ is highly beneficial

  • Self-motivated, adaptable, and client-oriented in approach

  • Excellent time management and organisational skills

  • Comfortable handling tight deadlines in a fast-paced environment

  • Strong attention to detail and commitment to accuracy

  • Ability to manage multiple priorities efficiently and with minimal supervision

Tax Consultant

Tax Consultant

by | May 1, 2025

We are searching for a Qualified Chartered Tax Consultant to take responsibility for managing the full scope of tax compliance and advisory services within the business. This role involves preparing and reviewing tax filings across multiple areas, providing tailored tax advice, liaising with Revenue, and supporting the wider team on technical queries. The Tax Consultant will also play a key role in shaping and expanding the tax service offering as the company continues to grow.

Responsibilities

  • Manage preparation and timely submission of tax returns including Corporation Tax, VAT, PAYE, Income Tax, and Capital Gains Tax

  • Oversee associated compliance tasks and ensure all reporting requirements are met

  • Act as main point of contact for Revenue queries and correspondence

  • Deliver practical, commercially focused tax advice for a variety of business scenarios

  • Conduct technical tax research and assist in resolving complex tax matters

  • Stay up to date with regulatory changes and assess their business impact

  • Identify ways to develop and broaden the current tax function

  • Support improvements in tax processes, controls, and reporting systems

Skills and Experience

  • Qualified Chartered Tax Adviser (Irish Tax Institute) with at least 2 years of post-qualification experience

  • Strong knowledge of Irish tax legislation and compliance procedures

  • Proven ability to research and interpret tax guidance

  • Skilled in Microsoft Excel and Word

  • Excellent written and verbal communication skills

  • Organised, proactive, and comfortable managing workload independently

  • Ability to meet deadlines under pressure and handle multiple priorities

  • Accounting qualification (ACA, ACCA, CPA, or CIMA) is an advantage

Recruitment Apprentice

Recruitment Apprentice

by | Apr 30, 2025

We are looking for a motivated and enthusiastic Recruitment Apprentice to join our growing team. This is a fantastic opportunity to gain hands-on experience in the recruitment industry while working towards a Level 8 BA (Honours) in Recruitment Practice, fully supported and mentored by our experienced team.

As a Recruitment Apprentice, you will be trained across all areas of the recruitment process – from candidate sourcing to client management – and gain valuable real-world experience in a fast-paced, professional environment.

Key Responsibilities:

  • Write and post job adverts across various platforms.

  • Source, screen, and shortlist candidates for open roles.

  • Schedule and coordinate interviews with clients and candidates.

  • Maintain and update internal recruitment databases and systems.

  • Conduct reference checks and ensure documentation compliance.

  • Provide general administrative support to recruitment consultants.

  • Attend team meetings and contribute to ongoing recruitment projects.

Requirements:

  • Completed Leaving Certificate or equivalent.

  • Interest in recruitment or HR.

  • Excellent communication, interpersonal skills and attention to detail.

  • Strong organisational and multitasking abilities.

  • Proficiency in Microsoft Office (Word, Excel, Outlook).

  • Willingness to learn, grow, and commit to the apprenticeship and academic program.

  • Positive, can-do attitude and a genuine interest in helping people find the right career fit.

What We Offer:

  • Full sponsorship and mentorship through the BA (Honours) in Recruitment Practice.

  • On-the-job training in a supportive and experienced team.

  • Real responsibility and hands-on experience from day one.

  • A friendly, professional environment with clear career progression.