by Laura Collins | Sep 3, 2025
IT Support Technician – North County Dublin
An exciting opportunity has arisen for an IT Support Technician to join a dynamic team in North County Dublin. This role is perfect for someone looking to grow their IT career while supporting a busy operational environment.
This is a full time in office role and due to the location the successful candidate must have access to their own transport.
The Role
You’ll provide on-site and remote 1st & 2nd line support, ensuring minimal downtime across key systems and infrastructure. Responsibilities include:
-
Supporting approx. 150 users via helpdesk and face-to-face assistance
-
Managing IT assets, onboarding/offboarding, and device setup
-
Troubleshooting hardware/software issues (Windows, Office, VOIP, warehouse devices)
-
Assisting with deployments, upgrades, and IT projects
-
Maintaining compliance with IT security and company policies
-
Occasional out-of-hours support
Skills & Experience
-
Strong interest in IT with good problem-solving skills
-
Knowledge of Windows OS, Active Directory, and Office
-
Experience with hardware troubleshooting and support desk systems
-
IT certifications (CompTIA A+, ITIL) desirable
-
Exposure to Windows Server, VOIP, and warehouse devices an advantage
-
Strong communication skills with ability to train non-IT users
-
Own transport and full driving licence required
What’s on Offer
-
Career progression opportunities
-
Competitive salary, bonus & pension
-
25 days annual leave
-
Employee Assistance Program
-
Service awards & benefits
Please note: This role is open to candidates based in Ireland who hold full permission to work here on a permanent, full-time basis.
by Nathaniel O'Reilly | Aug 28, 2025
We are seeking a Sales Consultant to join our team and deliver a high standard of service to our trade customers. You will work closely with builders, contractors, and designers, providing tailored product advice and managing the full sales process from initial contact to after-sales support. This role focuses on building strong relationships, supporting customer needs, and contributing to overall business growth.
Responsibilities
- Build and maintain long-term relationships with trade customers, understanding their needs and offering the right solutions.
- Identify new business opportunities and actively work towards meeting or exceeding sales targets.
- Maintain strong knowledge of products and services to advise customers effectively and accurately.
- Prepare and issue quotations, follow up on proposals, and manage customer orders through to completion.
- Offer project solutions that match customer specifications, budgets, and timelines.
- Manage a portfolio of trade accounts, ensuring regular communication and ongoing support.
- Work closely with warehouse, design, and operations teams to ensure orders are fulfilled smoothly and customers are kept informed.
- Monitor market trends, product developments, and competitor activity to stay updated and inform customer discussions.
- Ensure all activities are carried out in line with company policies and customer service standards.
Skills and Experience
- Proven experience in a sales role, ideally dealing with trade customers such as builders or contractors.
- Strong communication and relationship-building skills with a focus on customer service.
- Ability to work in a busy environment while maintaining a high standard of organisation and attention to detail.
- Confident in handling quotations, negotiating deals, and closing sales.
- Good computer skills for preparing documents, managing accounts, and tracking orders.
- Familiarity with trade industry products and an understanding of customer requirements is an advantage.
