Insurance Account Executive – Letterkenny

Insurance Account Executive – Letterkenny

by | Sep 11, 2025

The Role: Letterkenny

Sales and Activity Management:

  • Collaborate with the team manager on call flows and call volume management.

  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.

  • Guide customers through the sales journey, clearly communicating product benefits and cover options.

  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.

  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

  • Maintain a professional image and deliver service that meets or exceeds company standards.

  • Take ownership of your work to ensure the highest accuracy and quality.

  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration:

  • Work cooperatively within the team to ensure all customer needs are met.

  • Contribute to meeting monthly and annual team targets.

Compliance:

  • Partner with the team manager and compliance department to ensure all file records meet the required standards.

Requirements:

  • Preferably have a strong background in sales or customer service.

  • Minimum of 1 year’s relevant insurance experience.

  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

  • Enthusiastic and adaptable to change.

  • Ability to thrive in a fast-paced and ever-changing environment.

  • Strong IT skills; knowledge of Relay/Applied is an advantage.

Person Specification:

  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

  • Ability to prioritise workloads effectively and adapt to unexpected challenges.

  • Highly organised with strong time and resource management skills.

  • Committed to continuous professional development.

  • Sales-driven and energized by a fast-paced sales environment.

  • Customer-focused, always putting the customer first in line with company culture.

  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Insurance Account Executive – Sligo

Insurance Account Executive – Sligo

by | Sep 11, 2025

The Role: Sligo

Sales and Activity Management:

  • Collaborate with the team manager on call flows and call volume management.

  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.

  • Guide customers through the sales journey, clearly communicating product benefits and cover options.

  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.

  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

  • Maintain a professional image and deliver service that meets or exceeds company standards.

  • Take ownership of your work to ensure the highest accuracy and quality.

  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration:

  • Work cooperatively within the team to ensure all customer needs are met.

  • Contribute to meeting monthly and annual team targets.

Compliance:

  • Partner with the team manager and compliance department to ensure all file records meet the required standards.

Requirements:

  • Preferably have a strong background in sales or customer service.

  • Minimum of 1 year’s relevant insurance experience.

  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

  • Enthusiastic and adaptable to change.

  • Ability to thrive in a fast-paced and ever-changing environment.

  • Strong IT skills; knowledge of Relay/Applied is an advantage.

Person Specification:

  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

  • Ability to prioritise workloads effectively and adapt to unexpected challenges.

  • Highly organised with strong time and resource management skills.

  • Committed to continuous professional development.

  • Sales-driven and energized by a fast-paced sales environment.

  • Customer-focused, always putting the customer first in line with company culture.

  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Insurance Account Executive – Waterford

Insurance Account Executive – Waterford

by | Sep 10, 2025

The Role: Based in Waterford

Sales and Activity Management:

  • Collaborate with the team manager on call flows and call volume management.

  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.

  • Guide customers through the sales journey, clearly communicating product benefits and cover options.

  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.

  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

  • Maintain a professional image and deliver service that meets or exceeds company standards.

  • Take ownership of your work to ensure the highest accuracy and quality.

  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration:

  • Work cooperatively within the team to ensure all customer needs are met.

  • Contribute to meeting monthly and annual team targets.

Compliance:

  • Partner with the team manager and compliance department to ensure all file records meet the required standards.

Requirements:

  • Preferably have a strong background in sales or customer service.

  • Minimum of 1 year’s relevant insurance experience.

  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

  • Enthusiastic and adaptable to change.

  • Ability to thrive in a fast-paced and ever-changing environment.

  • Strong IT skills; knowledge of Relay/Applied is an advantage.

Person Specification:

  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

  • Ability to prioritise workloads effectively and adapt to unexpected challenges.

  • Highly organised with strong time and resource management skills.

  • Committed to continuous professional development.

  • Sales-driven and energized by a fast-paced sales environment.

  • Customer-focused, always putting the customer first in line with company culture.

  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Customs Brokerage Agent

Customs Brokerage Agent

by | Sep 5, 2025

We’re looking for a detail-driven Customs Brokerage Agent to join our North Dublin team. In this role, you’ll play a key part in keeping shipments moving smoothly across borders handling customs declarations, ensuring accurate documentation, and supporting clients with timely and compliant processes.

What You’ll Be Doing

  • Preparing and submitting customs declarations with accuracy

  • Monitoring shipments and making sure client billing is correct

  • Interpreting customer instructions and following them through

  • Checking and verifying customs documentation

What We’re Looking For

  • Experience or knowledge of customs brokerage processes and legislation

  • Understanding of freight documentation across ocean, road, and air

  • Excellent attention to detail and strong organisational skills

  • Confident using MS Excel and Word; fluent English required

What’s in It for You

  • 20 days annual leave

  • Health & dental cover

  • Pension contributions

  • Quarterly performance bonus

  • 26 optional WFH days per year

  • Employee wellness and support programmes

  • Bike-to-work scheme and regular fundraising event

Additional Info
Successful candidates will be required to complete a five-year background check and Garda vetting.

Head of Finance

Head of Finance

by | Sep 4, 2025

The Head of Finance Operations will lead the finance operations function, ensuring the effective delivery of financial processing, reporting, compliance, and internal controls. This role will drive process improvements, systems optimisation, and provide strong leadership to support the financial integrity and long-term performance of the organisation.

Responsibilities

  • Oversee core finance operations including accounts payable, receivable, payroll & pensions, client accounts, banking, taxation, general ledger, and systems administration.

  • Ensure timely and accurate month-end and year-end close processes.

  • Manage banking activities, including weekly cash flow forecasting and maintaining bank facility limits.

  • Strengthen and monitor internal controls to ensure compliance with accounting standards, company policies, and regulatory requirements.

  • Support statutory, tax, and audit compliance, working closely with external auditors and regulators.

  • Drive automation, process improvements, and finance transformation initiatives to enhance efficiency and scalability.

  • Collaborate with finance directorate teams such as FP&A, Procurement, and Audit & Risk to align strategic and operational delivery.

  • Lead, mentor, and develop the finance operations team, fostering a culture of accountability, excellence, and continuous improvement.

  • Build and maintain strong stakeholder relationships with banks, auditors, and senior leaders.

  • Develop and report on KPIs to monitor and improve financial operational performance.

Skills and Experience

  • 10-15 years’ post-qualification experience, including at least 5 years in a senior finance leadership role.

  • Strong background in finance operations, shared services, and process transformation.

  • Proven record of delivering systems improvements and managing ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite).

  • Excellent leadership, people management, and mentoring skills with a track record of building high-performing teams.

  • Strong communication and stakeholder management skills, with the ability to influence and negotiate at senior levels.

  • In-depth knowledge of accounting principles, compliance frameworks, and regulatory obligations.

  • Highly analytical, results-driven, and experienced in managing complex financial environments.

Qualifications

  • Bachelor’s degree in Finance, Accounting, or related discipline (required).

  • Professional accounting qualification (ACA, ACCA, CIMA, or CPA) required.