Customer Service Advisor

Customer Service Advisor

We are seeking a customer-focused Customer Service Advisor to join a busy and supportive team. This role is responsible for delivering excellent customer service, processing orders, managing enquiries, and supporting internal teams to ensure a seamless customer experience. It is an excellent opportunity for someone looking to develop their career within a growing organisation.

Responsibilities

  • Respond to customer enquiries via phone, email, and online channels in a professional and timely manner.
  • Assist customers with product information, order processing, and general account queries.
  • Process customer and sales team orders accurately and efficiently.
  • Monitor outstanding orders and follow up on backorders and delivery updates.
  • Provide customers with information relating to stock availability, pricing, and delivery schedules.
  • Support the sales and administration teams with day-to-day operational activities.
  • Process online payments and maintain accurate customer and order records.
  • Log and manage service requests, warranty enquiries, and spare parts orders.
  • Liaise with internal departments to ensure customer issues are resolved effectively.
  • Maintain accurate records and update internal systems as required.
  • Work collaboratively with colleagues across the business to support customer satisfaction and operational efficiency.
  • Assist with additional administrative and support duties as required.

Skills & Experience

  • Previous experience in a customer service, administration, retail, or customer-facing role would be advantageous.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills with the ability to manage multiple tasks effectively.
  • High level of attention to detail and accuracy.
  • Positive, professional, and customer-focused approach.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and a proactive attitude.
  • Good IT proficiency, including Microsoft Office applications.
  • Willingness to learn, develop new skills, and take initiative.
  • Experience using order processing or CRM systems would be beneficial but is not essential.

Field Sales Representative B2B

Field Sales Representative B2B

We are seeking a commercially focused Field Sales Representative to support the growth of our clients premium portfolio across Ireland. This role combines account management and new business development, with responsibility for building customer relationships, identifying opportunities, and driving territory growth

Key Responsibilities

  • Build and maintain strong relationships with existing customers.
  • Identify and develop new business opportunities within market.
  • Promote premium brands through a consultative, solutions-led approach.
  • Manage an assigned territory and work towards consistent year-on-year growth.
  • Carry out customer visits, product presentations, and demonstrations.
  • Monitor market activity and competitor trends to support sales strategy.
  • Work closely with internal teams to ensure a high standard of customer service.
  • Maintain accurate records of sales activity, customer interactions, and pipeline progress.
  • Represent the business professionally at meetings, events, and trade shows where required.

Skills & Experience

  • Minimum of 1 year’s experience in a sales or customer-facing commercial role.
  • Strong communication, negotiation, and relationship-building skills.
  • Ability to work independently and manage a territory effectively.
  • Highly organised with excellent attention to detail and time management.
  • Commercially aware with a proactive approach to identifying growth opportunities.
  • Full clean driving licence required.
  • Interest in design-led products and the home improvement market is desirable.
  • Third-level education is beneficial but not essential.

Benefits

  • Competitive salary with performance-based bonus.
  • Company vehicle.
  • Company pension.
  • Food allowance.
  • Free or subsidised travel.
  • Parking

Store Manager

Store Manager

As a Store Manager, you will be a key part of the team, leading the overall success of the store. You will be responsible for recruiting, coaching, and developing the team, maintaining high engagement, and preparing team members for future leadership roles. You will set clear objectives and KPI targets for your team to achieve.

Key Responsibilities:

  • Drive store sales, increase productivity, and manage costs effectively using your commercial acumen.
  • Utilize daily and weekly commercial reports to optimize store operations for optimal daily trading.
  • Recruit, coach, and develop a highly skilled and engaged team, focusing on nurturing future leaders.
  • Define clear objectives and KPI targets for your team and ensure consistent follow-up to achieve them.
  • Provide guidance and support to underperforming team members to align their performance with established objectives.
  • Demonstrate commercial leadership by fostering the development of an exceptional team and showing a keen interest in all in-store concepts.
  • Oversee stock management and rotation to ensure efficient operations.
  • Implement visual merchandising guidelines and communicate results to the regional operations team.
  • Conduct regular competitor analysis and report significant findings to the operations team.
  • Maintain open and regular communication with the regional and brand center teams to ensure successful operations.

Key Requirements:

  • Experience in delivering exceptional customer service and driving overall store performance.
  • Ability to make sound business decisions and take initiative in the absence of higher management.
  • Proficiency in analyzing reports and driving store productivity to achieve profitability.
  • Understanding of market trends, fashion, and fitness trends, with a competitive edge.
  • Strong commitment to investing in people, with the ability to lead, coach, and develop a highly talented team.

Excellent Benefits Available!

Senior Tax Advisor

Senior Tax Advisor

We are proud to support our client in finding a strong Senior Chartered Tax Advisor. In this role you will influence the development of tax service offering and support business growth. You will be responsible for preparing and reviewing tax returns, delivering tailored advice across a range of tax matters, liaising directly with Revenue, and assisting colleagues with complex tax queries.

Key Responsibilities

  • Manage the preparation and timely submission of all tax filings, including Corporation Tax, VAT, PAYE, Income Tax, and Capital Gains Tax, ensuring completeness and accuracy.

  • Ensure full compliance with all relevant tax reporting obligations and regulatory requirements, minimising risk and maintaining strong governance.

  • Serve as the main point of contact for Revenue audits, handling all queries, correspondence, and audit processes in a professional and efficient manner.

  • Provide clear, practical, and solution-oriented tax advice across a broad range of business transactions and operational scenarios.

  • Conduct tax research and contribute to the resolution of complex tax issues, supporting decision-making with detailed analysis.

  • Stay up to date with current and emerging tax legislation and regulatory changes, evaluating their implications for the business and advising accordingly.

  • Support the improvement of internal tax-related processes, systems, and reporting frameworks to ensure ongoing accuracy, transparency, and compliance.

Skills and Experience Required

  • Fully qualified Chartered Tax Adviser (Irish Tax Institute), with a minimum of 2 years’ post-qualification experience

  • Strong working knowledge of Irish tax legislation, compliance, and Revenue procedures

  • Demonstrated ability to research technical issues and translate findings into practical guidance

  • Proficient in Microsoft Excel and Word; experience with tax software is beneficial

  • Excellent communication skills-both written and verbal-with the ability to explain complex concepts clearly

  • Self-motivated, well-organised, and capable of managing multiple tasks and deadlines independently

  • An additional accounting qualification (ACA, ACCA, CPA, or CIMA) would be an advantage

Tax Consultant

Tax Consultant

We are seeking a Tax Consultant who can provide expert tax advice across a variety of high-impact projects. This role is ideal for someone looking to develop a long-term career in one of Ireland’s fastest-growing professional services firms.

Responsibilities

  • Deliver clear and practical tax planning advice across all tax heads

  • Support company incorporations, restructuring projects, and succession plans for privately owned businesses and partnerships

  • Provide guidance on property transactions, including related VAT considerations

  • Handle ad-hoc queries on income tax, corporation tax, VAT, and stamp duty

  • Assist Partners in managing tax engagements and client communications

  • Identify opportunities for client development and process improvement

  • Contribute to high-quality service delivery while maintaining compliance and attention to detail

Skills and Experience

  • AITI/CTA qualification with a minimum of 3 years’ experience in a tax consultancy role within a medium or large practice

  • ACA/ACCA/CPA qualification is an advantage

  • Broad experience across multiple tax disciplines

  • Strong analytical and problem-solving skills with a proactive approach to client issues

  • Commercially focused with an understanding of client needs and business objectives

  • Confident in managing professional relationships and delivering tailored advice

  • Excellent written and verbal communication skills

  • Self-motivated, capable of working independently, and committed to achieving high standards