by Joe Groarke | Jul 17, 2026
The Role: Based in Waterford
Sales and Activity Management:
-
Collaborate with the team manager on call flows and call volume management.
-
Handle web enquiries and client questions, successfully closing sales across a broad range of products.
-
Guide customers through the sales journey, clearly communicating product benefits and cover options.
-
Make outbound calls to prospective customers to promote products, provide advice, and close sales.
-
Support the team manager in executing targeted campaigns to boost sales.
Customer Relationship Management:
-
Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.
-
Resolve any queries or issues customers may have regarding quotes or policy details.
Customer Service:
-
Maintain a professional image and deliver service that meets or exceeds company standards.
-
Take ownership of your work to ensure the highest accuracy and quality.
-
Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.
Team Collaboration:
Compliance:
Requirements:
-
Preferably have a strong background in sales or customer service.
-
Minimum of 1 year’s relevant insurance experience.
-
Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.
-
Enthusiastic and adaptable to change.
-
Ability to thrive in a fast-paced and ever-changing environment.
-
Strong IT skills; knowledge of Relay/Applied is an advantage.
Person Specification:
-
Positive, can-do attitude with openness to rapid changes as the company evolves digitally.
-
Ability to prioritise workloads effectively and adapt to unexpected challenges.
-
Highly organised with strong time and resource management skills.
-
Committed to continuous professional development.
-
Sales-driven and energized by a fast-paced sales environment.
-
Customer-focused, always putting the customer first in line with company culture.
-
Demonstrates strong product and technical knowledge, with eagerness to become a product expert.
by Joe Groarke | Jul 17, 2026
Sales and Activity Management:
-
Collaborate with the team manager on call flows and call volume management.
-
Handle web enquiries and client questions, successfully closing sales across a broad range of products.
-
Guide customers through the sales journey, clearly communicating product benefits and cover options.
-
Make outbound calls to prospective customers to promote products, provide advice, and close sales.
-
Support the team manager in executing targeted campaigns to boost sales.
Customer Relationship Management:
-
Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.
-
Resolve any queries or issues customers may have regarding quotes or policy details.
Customer Service:
-
Maintain a professional image and deliver service that meets or exceeds company standards.
-
Take ownership of your work to ensure the highest accuracy and quality.
-
Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.
Team Collaboration:
Compliance:
Requirements:
-
Preferably have a strong background in sales or customer service.
-
Minimum of 1 year’s relevant insurance experience.
-
Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.
-
Enthusiastic and adaptable to change.
-
Ability to thrive in a fast-paced and ever-changing environment.
-
Strong IT skills; knowledge of Relay/Applied is an advantage.
Person Specification:
-
Positive, can-do attitude with openness to rapid changes as the company evolves digitally.
-
Ability to prioritise workloads effectively and adapt to unexpected challenges.
-
Highly organised with strong time and resource management skills.
-
Committed to continuous professional development.
-
Sales-driven and energized by a fast-paced sales environment.
-
Customer-focused, always putting the customer first in line with company culture.
-
Demonstrates strong product and technical knowledge, with eagerness to become a product expert.
by Joe Groarke | Jul 17, 2026
The Role: Little Island, Cork
Sales and Activity Management:
-
Collaborate with the team manager on call flows and call volume management.
-
Handle web enquiries and client questions, successfully closing sales across a broad range of products.
-
Guide customers through the sales journey, clearly communicating product benefits and cover options.
-
Make outbound calls to prospective customers to promote products, provide advice, and close sales.
-
Support the team manager in executing targeted campaigns to boost sales.
Customer Relationship Management:
-
Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.
-
Resolve any queries or issues customers may have regarding quotes or policy details.
Customer Service:
-
Maintain a professional image and deliver service that meets or exceeds company standards.
-
Take ownership of your work to ensure the highest accuracy and quality.
-
Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.
Team Collaboration:
Compliance:
Requirements:
-
Preferably have a strong background in sales or customer service.
-
Minimum of 1 year’s relevant insurance experience.
-
Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.
-
Enthusiastic and adaptable to change.
-
Ability to thrive in a fast-paced and ever-changing environment.
-
Strong IT skills; knowledge of Relay/Applied is an advantage.
Person Specification:
-
Positive, can-do attitude with openness to rapid changes as the company evolves digitally.
-
Ability to prioritise workloads effectively and adapt to unexpected challenges.
-
Highly organised with strong time and resource management skills.
-
Committed to continuous professional development.
-
Sales-driven and energized by a fast-paced sales environment.
-
Customer-focused, always putting the customer first in line with company culture.
-
Demonstrates strong product and technical knowledge, with eagerness to become a product expert.
by Joe Groarke | Jul 17, 2026
Job description
We are looking for a highly skilled, qualified, and motivated Senior Accountant to oversee a diverse portfolio of clients spanning multiple industries. This position offers early client engagement and the chance to collaborate closely with sole traders, partnerships, and limited companies.
Responsibilities
· Review financial accounts and tax computations for sole traders, companies, and partnerships.
· Manage a portfolio of clients and maintain strong client relationships.
· Support Partners and specialist teams in delivering high-quality client service.
· Contribute to the growth and development of the Practice.
· Ensure compliance with relevant accounting and taxation standards and regulations.
· Assist clients in achieving their business and financial objectives.
· Work collaboratively with internal teams to deliver innovative solutions for clients.
· Maintain high standards of accuracy, attention to detail, and client service.
· Manage deadlines effectively while supporting and mentoring team members where required.
Skills and Experience
· CPA/ACA/ACCA qualified accountant.
· Minimum of 3 years‘ experience working in a Public Practice environment.
· Strong attention to detail and technical accounting knowledge.
· Excellent interpersonal, communication, and organisational skills.
· Ability to manage deadlines and work effectively within teams.
· Commercial awareness and commitment to exceptional customer service.
· Strong problem-solving skills and the ability to work on own initiative.
· A willingness to learn and develop professionally.
· Passion for helping businesses achieve their potential.
· Proficiency in Microsoft Office and accounting software systems.
by Joe Groarke | Jul 17, 2026
We are seeking an experienced, driven, and professionally qualified Senior Accountant to manage a varied client portfolio across a range of sectors. This role provides the opportunity for early interaction with clients and close collaboration with sole traders, partnerships, and limited companies.
Responsibilities
· Examine and prepare financial statements and tax calculations for sole traders, partnerships, and corporate clients.
· Oversee a portfolio of clients while developing and maintaining positive professional relationships.
· Work alongside Partners and specialist departments to provide excellent client support and service.
· Play an active role in supporting the continued expansion and success of the Practice.
· Ensure all accounting and tax work complies with current regulations, standards, and legal requirements.
· Support clients in reaching their financial and business goals through professional guidance.
· Collaborate with colleagues across teams to deliver effective and innovative client solutions.
· Maintain exceptional levels of accuracy, professionalism, and attention to detail in all work.
· Effectively manage workloads and deadlines while offering guidance and support to team members when necessary.
Skills and Experience
· Professionally qualified accountant (CPA/ACA/ACCA).
· At least 3 years of experience within a Public Practice setting.
· Strong technical accounting ability with excellent attention to detail.
· Effective communication, interpersonal, and organisational capabilities.
· Proven ability to prioritise tasks, meet deadlines, and work collaboratively within a team environment.
· Strong commercial understanding and dedication to delivering excellent customer service.
· Excellent analytical and problem-solving abilities with the capacity to work independently.
· Enthusiastic about continuous learning and ongoing professional growth.
· Passionate about supporting businesses in achieving success and growth.
· Competent in Microsoft Office applications and accounting software packages.
