by Nathaniel O'Reilly | Oct 15, 2024
Our client is seeking an experienced Senior Manager to join their Audit and Accounts Department. This role offers opportunities for growth and development, working directly with partners and the audit/accounts director. Strong organizational, time-management, and communication skills are essential.
Responsibilities:
- Manage client relationships with turnovers up to €10m+, working closely with senior client personnel.
- Oversee a portfolio of clients across various industries, providing financial guidance and support.
- Review management accounts and unaudited year-end statutory accounts.
- Provide financial control advice and ensure company secretarial compliance.
- Lead the implementation of new accounting technology and solutions.
- Monitor team financial performance, including billing, cash collections, and WIP recoverability.
- Participate in staff mentoring, coaching, and appraisals.
Skills and Competencies:
- ACA or ACCA with at least 7 years PQE.
- Minimum 5 years of relevant practice experience in financial/management accounts.
- Proven management skills with strong technical knowledge.
- Familiarity with accounting software like QuickBooks, Sage, Xero, and the ability to implement AI-based tools.
- Client-focused, with initiative and problem-solving capabilities.
- Ability to handle confidential information discreetly and exercise good judgment.
by Nathaniel O'Reilly | Oct 15, 2024
We are searching for a strong dedicated Manager to join our client as a Store Operations Manager, you will play a pivotal role in leading, mentoring, and inspiring your team to excel and enjoy their work. You will be entrusted with both day-to-day operational management and strategic initiatives that drive the store’s success.
This role is perfect for a motivated and customer-centric leader with strong interpersonal skills and a passion for the retail environment.
You will champion company culture and foster a positive work environment where the team feels empowered to achieve their best. Your experience and leadership will help shape the store’s performance, ensuring smooth operations and an exceptional customer experience.
Key Responsibilities:
- Act as an Ambassador for the company, promoting and embedding its culture and values across the team.
- Lead by example, delivering a high level of customer satisfaction by providing exemplary service and support, and inspiring your team to do the same.
- Ensure full compliance with company policies, Health & Safety guidelines, and legal obligations at all times.
- Coach, mentor, and guide team members, offering hands-on support and professional development opportunities to drive team engagement and productivity.
- Take ownership of the store’s performance by tracking and analyzing sales data across different product categories, ensuring that sales targets are consistently met or exceeded.
- Implement and oversee business strategies, identifying individual team members’ strengths and allocating roles accordingly to maximize output.
- Manage and optimize operational plans, including stock control, budget oversight, and profit and loss monitoring.
- Establish clear communication pathways between store staff and senior management, providing regular updates, addressing challenges, and offering constructive feedback.
- Proactively resolve issues that arise within the team, while continuously working to improve processes and overall store efficiency.
Skills & Qualifications:
- At least 5 years of proven experience in managing teams of 10 or more in a fast-paced retail environment.
- A confident and motivational leader who excels in driving team performance and achieving high operational standards.
- Strong commercial and business acumen, with a track record of meeting and exceeding sales and operational goals.
- Experience in rota planning, budgeting, and understanding future staffing requirements based on store forecasts.
- Expertise in team building, with the ability to create a collaborative and positive working environment that fosters professional growth.
- Experience in delivering exceptional customer service, ensuring that every customer interaction leaves a lasting impression.
- Ability to make quick and effective decisions, prioritizing customer needs in a dynamic and fast-moving environment.
- Knowledge of Planogram development and execution, with the ability to create efficient floor plans for maximum sales impact.
- Excellent communication, interpersonal, and problem-solving skills, with the ability to interact with staff and senior management effectively.
- A proven track record of success in team management, demonstrating the ability to develop, motivate, and nurture individual team members.
Why apply to this role?
This role provides an exciting opportunity to make a significant impact within a growing company that values innovation, employee development, and customer satisfaction. You’ll have the chance to lead a talented team, influence the direction of the store, and contribute to the overall success of the business. Competitive market rate compensation, ongoing training and development, and the potential for career progression within the organization.
by Terence O'Hara | Oct 8, 2024
An exciting new hybrid opportunity for an experienced Life and Pension Administrator to join a growing Financial Services business in Dundrum. This is a permanent position with a salary of up to €40,000 DOE. There is also a generous bonus and commission available with great benefits and parking on site.
The Job
- Administer and manage a portfolio of corporate client Executive and Small Self-Administered Schemes (Defined Contribution Only).
- Provide a high standard of administrative support to the management team on life and pension products.
- Prepare client meeting documentation to support Consultants, Line Manager and Director on a daily basis.
- Attend meetings in a support role to the consultants and provide support to Line Manager and Director on a daily basis.
- Manage the processing of new business applications in Pension, Investments and Life assurance and deal directly with the life companies to ensure these are processed in an accurate and timely manner.
- Communicate with clients over phone and email keeping them updated on the progress of their applications.
- Work with the Pensions and Compliance Manager to ensure all investment related information provided to clients is accurate and up to date.
- Work on ad-hoc business development projects as required
- Fulfil all compliance obligations on new business cases (e.g. preparation of client recommendations and associated compliance paperwork in line with Central Bank requirements).
Experience and Qualifications
- QFA (essential), RPA (desirable), AIIPM (desirable)
- Three to five years’ experience (at least 18 months working in brokerage)
- Corporate Scheme experience (essential)
- Excellent organisational skills and ability to work on your own initiative
- Excellent attention to detail
- Good interpersonal skills and a team player
- Proven track record of delivering excellence in customer service
- Ability to manage your own time efficiently and effectively
- Ability to problem solve and follow queries through to a satisfactory conclusion
- Willingness to develop technical knowledge and skills and desire to undertake appropriate study
- Motivation to develop within the organisation
- Experience in a regulated financial planning business would be an advantage
- Proficiency in Word, Excel and PowerPoint
by Nycola Hillis | Oct 7, 2024
Personal Lines
This is a Personal Lines Account Executive New Business role with a strong opportunity for career path, working with a leading insurance broker in a great team.
Role Accountabilities and Core Responsibilities
Sales and Activity Management:
- Work with team manager on call flows and volumes of calls.
- Dealing with web and queries from clients and close out sales across a suite of products.
- Coach customers through the sales process, providing benefits and covers
- Outbound to potential customers to advise of products and covers available and close out sale.
- Work on specific campaigns with the team manager on driving additional sales
- Customer Relationship Management:
- Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments
- Deal with any issues that customers may have with queries, quotes etc.
Customer Service:
- Portray a professional image to meet or exceed customer service standards
- Take personal responsibility for delivering the highest level of accuracy and quality in your work
- Deal with requests and enquiries from customers, staff and management in a professional and timely manner
Team Collaboration:
- Working as part of a team environment to ensure all customer needs are met
- Working together to ensure the team is on track to meet monthly and yearly targets Compliance:
- Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards
Requirements:
- Preferable to have a strong sales or customer service background
- At least 18 months relevant Insurance experience
- Compliant with the Central Bank Minimum Competency Requirements – APA (Personal General Insurance) as a minimum requirement with a willingness to progress to further educational qualifications as required.
- An enthusiastic and flexible approach
- The ability to work in a fast paced, constantly evolving environment.
- Strong IT skills. Relay/Applied knowledge an advantage
Person Specification:
- Possess a can do attitude and be open to rapid and evolving changes as our digital journey progresses.
- The ability to prioritize workloads and adapt to unforeseen events
- A good degree of personal organization and a structured approach to time and resource management
- Commitment to their own professional development
- Sales Driven, enjoys fast paced sales activity.
- Customer focused, working always with the customer first approach in line with Arachas culture
- Demonstrate strong Product & Technical Knowledge with willingness to become a product expert
Benefits :
- 24 days AL
- Zero absence bonus- up to 500euro p/a
- Discretionary annual bonus- up to 15% p/a
- Pension following successful completion of their probation period (5% employee and 5% employer contribution)
- III Membership fees paid
- Insurance discounts
- Exam fees paid
- Death in service
- PHI
- Maternity/Adoptive benefit
- Sports & Social Club
- Workplace Well Being and D&I committee’s
- Discount on private health insurance with selected health care providers
by Nycola Hillis | Oct 7, 2024
Senior HR Consultant
Our client is a leading provider of HR Services in the market offering excellent salary and benefits and great opportunity for career development
Job Purpose
To contribute to the achievement of the company’s mission, through the provision of professional, high quality service delivery to clients in the areas of HR best practice and application of employment law.
Job Overview
We are currently recruiting an experienced Senior HR Consultant to join our very successful Consultancy team. The successful candidate will join an experienced and professional team and will work in a fast paced and stimulating environment. The role will be varied and involve the provision of high quality HR support to clients. The successful candidate will require an exemplary understanding of HR employment law & best practice and will combine this with a commercial outlook and approach when supporting clients.
Day-to-Day Responsibilities
- Provide specialist HR & Employment Law support to clients
- Design and present effective HR solutions for a variety of clients within different industry sectors.
- Lead complex workplace investigations, for example Dignity and Respect at Work, Disciplinary and Grievances for clients
- Provide robust, pragmatic advice and guidance to clients on-site, via telephone, video conference or email in relation to HR issues
- Build strong relationships within the current designated client base
- Create new client relationships and promote HR & Employment Law expertise
- Research current developments in Employment Law and HR practice
- Research, prepare content and present seminars and training workshops on current HR topics
- Contribute to the development of new compliance products and solutions
- Work with key colleagues within the wider organisation to meet client needs
- Work on site with clients to resolve HR issues and bridge gaps in their HR service or up skill HR teams in house in line with best practice and employment legislation
- Draft written content and be a key HR contributor for our employment law publications
- Review policies and procedures for clients and provide advice/guidance on required changes to ensure documentation is compliant with legislation
- Any other duties as may be required of the Consultancy Team
What you Bring to the Team
- Appropriate 3rd level degree programme in Human Resources / Employment Law, or equivalent experience
- Minimum 3 years’ experience in an HR role providing HR support to managers and/or the business
- Experience providing advice on company policy and procedures
- Excellent knowledge of Employment Law and its application in unionised and non unionised workplaces
- Comprehensive knowledge of Human Resource developments in Ireland and Internationally
- Understanding of the role of the third party industrial relations and employment institutions in Ireland
- Highly Commercial
- A flexible and adaptable individual with a constructive ‘can do’ attitude who is willing to contribute to the development of the business to maximise new business opportunities.
- Ability to research and write HR compliance materials
- Keen interest in current HR and employment law issues
- Excellent communication skills (business English – verbal and written)
- Strong administration skills
- Good project management skills
- Experience working effectively in a team environment
- Computer Literate with experience using Windows
- Ambitious, innovative and enthusiastic
Essential Requirements of Successful Candidate:
- This is a nationwide HR Consultancy Service; therefore the successful candidate will be expected to travel and stay overnight regularly.
- Must have own transport with full clean driving licence and appropriate motor insurance.
