by Laura Collins | Mar 25, 2025
Field-Based Service Technician
Are you a self-motivated professional with a passion for helping others?
We’re looking for a flexible individual to join our client, providing exceptional customer service and technical support to improve patients’ lives.
What you will be doing- Full Training Will Be Provided
- Installation/service of medical oxygen equipment.
- Installation/service of ventilation equipment.
- Providing training and technical support to our patients and their families.
- Providing product knowledge to both private sector and Hospital environment.
- Provide after-hours patient support on a roster basis.
What we are looking for:
- Outstanding People Skills – You enjoy working with patients and delivering top-tier customer service.
- Strong Communication Skills – Excellent verbal and written skills are essential.
- Technical Expertise & Attention to Detail – Experience in technical repairs is advantageous.
- IT Proficiency – Comfortable using computers and working with IT systems.
- Adaptability & Initiative – Willing to take on varied tasks and responsibilities.
- Valid Driving Licence (2+ Years) – A full, clean driving licence is required.
- Geographic Knowledge – Nationwide Travel will be essential.
- Location – Must be based in Dublin however nationwide travel is necessary
- Industry Experience (Preferred, Not Essential) – Experience in the homecare medical device field is beneficial, but full product training will be provided.
If you are interested in a long term career in home healthcare services, this is an excellent opportunity to join a progressive company where an attractive remuneration package plus a company vehicle, PDA and mobile phone are provided.
by Nycola Hillis | Mar 24, 2025
HR Manager
We are seeking an established and experienced HR Manager to join a great HR team.
This role supports the Head of HR and offers an excellent opportunity for an ambitious professional looking to grow their career in a dynamic and rewarding environment.
About the Role:
As HR Manager, you will oversee a broad range of HR responsibilities, ensuring best practices and compliance while fostering a positive and high-performing workplace culture.
You will work closely with managers, providing expert HR guidance and solutions.
The ideal HR Manager is proactive, organised, and an excellent communicator who thrives in a fast-paced environment.
Key Responsibilities:
- Oversee all HR functions, including administration, policy updates, and legal compliance.
- Monitor and analyse key HR metrics like absenteeism, turnover, and engagement to drive improvement.
- Provide expert advice, coaching, and support to managers on HR matters.
- Lead employee relations initiatives, ensuring fair and consistent handling of issues.
- Develop and implement HR strategies that support company growth and culture.
- Manage recruitment efforts and employer branding to attract top talent.
- Lead and develop the HR team, fostering continuous improvement.
- Facilitate mediation and conflict resolution where needed.
- Maintain strict confidentiality and integrity in handling sensitive data.
- Keep up to date with HR trends, legislation, and best practices.
- Act as a key support to the Head of HR and step in when required.
Requirements:
- Bachelor’s degree in HR or a related field.
- 2+ years of experience in a similar role.
- CIPD qualification required.
- Strong knowledge of Irish and UK employment law.
- Excellent communication, problem-solving, and organisational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in MS Excel & Word (Softworks experience is a plus).
- Payroll experience preferred.
- Willingness to travel, including overnight stays.
by Terence O'Hara | Mar 21, 2025
Excellent opportunity for a Financial Advisor to join a growing Financial Services business in Dundrum. There is a salary of up to €80,000 DOE with excellent benefits also. This is a hybrid role with parking on site.
Duties of the Financial Advisor
- Management and maintenance of database and development of pipeline
- Manage and build relationships with an existing client base
- Grow and develop the existing client base through lead generation, referrals and sourcing of new clients
- Conduct regular financial reviews with clients
- Analyse clients’ financial goals and recommend appropriate life insurance and pension products. Provide detailed information to clients about product features, benefits and risks.
- Identify and pursue new business opportunities to expand the client base. Achieve agreed annual sales targets. Record all activity on the internal reporting tools and remain disciplined to the sales process.
- Networking – internally with other business units, within the sector, and with external specialists
- Adhere to regulatory requirements in all aspects of day-to-day work and to the business ethics of the company
- Maintain up to date client records and ensure high standard of client files on the dedicated CRM system, BIS
- Adherence to the company values and a commitment to maintaining and developing the brand integrity at all times
Experience & Qualifications required for the Financial Advisor
- Bachelor’s degree in business, finance, or a related field (desirable)
- Industry Specific Qualifications: QFA (essential), RPA (desirable), AIIPM (desirable), CFP (desirable)
- Technical knowledge of all financial products in the marketplace
- Minimum of 5-7 year‘s sales experience within the Life and Pensions industry, preferably in a broker environment
- Proven track record of working to and achieving annual sales targets
- Good understanding of relevant regulatory requirements
- Strong interpersonal skills with the ability to build and maintain solid client relationships
- Strong self-awareness and self-presentation
- Professional demeanour
- Proficient IT skills with working knowledge of Microsoft Excel and Word
- Work well under pressure and as part of a financial planning team
- Full driving license and personal vehicle
- Compliant with CPD requirements
by Terence O'Hara | Mar 21, 2025
An excellent new opportunity has just opened up for a Senior Life & Pensions Administrator for a growing insurance broker based in Dundrum, D.16. This is a hybrid role with parking on site. There is a salary range of €45,000 – €55,000 with bonus, pension, and other great benefits available.
What the Life & Pensions Administrator will do:
- The Life & Pensions Administrator will administer and manage a portfolio of corporate client Executive and Small Self-Administered Schemes (Defined Contribution Only).
- Provide a high standard of administrative support to the management team on life and pension products.
- Prepare client meeting documentation to support Consultants, Line Manager and Director on a daily basis.
- Attend meetings in a support role to the consultants and provide support to Line Manager and Director on a daily basis.
- The Life & Pensions Administrator manage the processing of new business applications in Pension, Investments and Life assurance and deal directly with the life companies to ensure these are processed in an accurate and timely manner.
- Communicate with clients over phone and email keeping them updated on the progress of their applications.
- The Life & Pensions Administrator will work with the Pensions and Compliance Manager to ensure all investment related information provided to clients is accurate and up to date.
- Work on ad-hoc business development projects as required
- Fulfil all compliance obligations on new business cases (e.g. preparation of client recommendations and associated compliance paperwork in line with Central Bank requirements).
The skills and Qualifications required for the Life & Pensions Administrator.
- QFA (essential) or close to completing, RPA (desirable), AIIPM (desirable)
- two to five years’ experience (at least 18 months working in brokerage)
- Willingness to develop technical knowledge and skills and desire to undertake appropriate study
by Terence O'Hara | Mar 18, 2025
New opportunity for a Personal Lines Insurance Executive to join a well-known insurance brand in Dublin 18. This is a permanent position with a salary of €34,000 on offer with an excellent commission structure in place for additional earnings. There are also excellent opportunities for growth and development with great benefits available also.
The Job:
Sales and Activity Management:
- Work with team manager on call flows and volumes of calls.
- Dealing with web and queries from clients and close out sales across a suite of products.
- Coach customers through the sales process, providing benefits and covers
- Outbound to potential customers to advise of products and covers available and close out sale.
- Work on specific campaigns with the team manager on driving additional sales
- Customer Relationship Management:
- Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments
- Deal with any issues that customers may have with queries, quotes etc.
Customer Service:
- Portray a professional image to meet or exceed customer service standards
- Take personal responsibility for delivering the highest level of accuracy and quality in your work
- Deal with requests and enquiries from customers, staff and management in a professional and timely manner
Team Collaboration:
- Working as part of a team environment to ensure all customer needs are met
- Working together to ensure the team is on track to meet monthly and yearly targets Compliance:
- Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards
Requirements:
- Preferable to have a strong sales or customer service background
- At least 1 years relevant Insurance experience
- Compliant with the Central Bank Minimum Competency Requirements – APA (Personal General Insurance) as a minimum requirement with a willingness to progress to further educational qualifications as required.
- An enthusiastic and flexible approach
- The ability to work in a fast paced, constantly evolving environment.
- Strong IT skills. Relay/Applied knowledge an advantage
Person Specification:
- Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
- The ability to prioritize workloads and adapt to unforeseen events
- A good degree of personal organization and a structured approach to time and resource management
- Commitment to their own professional development
- Sales Driven, enjoys fast paced sales activity.
- Customer focused, working always with the customer first approach in line with the companies culture
- Demonstrate strong Product & Technical Knowledge with willingness to become a product expert
