HVAC Commissioning Engineer

HVAC Commissioning Engineer

by | Jan 28, 2026

We are seeking an experienced Commissioning Engineer to lead global technical support and training. This role ensures exceptional technical support, develops structured training programs, and supports the full lifecycle of mission-critical HVAC products. The successful candidate will combine leadership, advanced technical expertise, and a customer-focused approach to drive service excellence, knowledge sharing, and continuous improvement.

Responsibilities

  • Lead and manage all internal and external technical support activities.

  • Manage and develop a team of Technical Support Engineers.

  • Provide advanced troubleshooting and diagnostics for complex HVAC systems, including refrigeration circuits, controls, and communications.

  • Coordinate with design, R&D, field service, and project teams to resolve critical issues.

  • Support commissioning, performance verification, and warranty investigations.

  • Ensure all support requests are handled within KPIs and service standards.

  • Develop tools, documentation, and guides to support self-diagnosis and commissioning.

  • Create and maintain service documentation, technical bulletins, and troubleshooting guides.

  • Develop and implement a technical training strategy for internal teams, service partners, and customers.

  • Design and deliver training programs, including classroom, online, and factory-based workshops.

  • Support digital learning initiatives in collaboration with internal teams.

  • Deliver training and provide mentorship to field service engineers and apprentices.

  • Provide feedback to product and QA/QC teams based on customer insights and field data.

  • Prepare management reports using service trends and technical performance data.

  • Support project teams with commissioning activities as required.

  • Promote a culture of teamwork, accountability, and high-quality customer service.

Skills & Experience

  • Proven experience in senior technical support, service, or training leadership.

  • Strong technical knowledge of HVAC systems, controls, and refrigeration circuits.

  • Demonstrated ability to lead, coach, and develop technical teams.

  • Excellent troubleshooting, problem-solving, and analytical skills.

  • Strong written and verbal communication.

  • Experience developing technical documentation and training materials.

  • Comfortable working cross-functionally with engineering, service, and project teams.

  • Strong organisational skills with the ability to manage multiple priorities.

  • Customer-focused mindset with commitment to service excellence.

  • Experience with digital learning platforms is an advantage.

Inventory Controller

Inventory Controller

by | Jan 21, 2026

We are seeking a detail-oriented and highly organised Inventory Controller to manage and maintain accurate stock levels. This role is responsible for monitoring inventory movement, ensuring stock availability, minimising waste, and supporting efficient supply chain operations.

Responsibilities

  • Monitor and control inventory levels to ensure optimal stock availability.

  • Conduct regular stock checks, cycle counts, and audits to maintain accuracy.

  • Investigate and resolve stock discrepancies and variances.

  • Maintain accurate records within inventory management systems.

  • Coordinate with purchasing, warehouse, and operations teams to support demand planning.

  • Track stock movements, including receipts, transfers, and dispatches.

  • Identify slow-moving, obsolete, or excess stock and recommend corrective actions.

  • Prepare inventory reports on stock levels, usage, and trends.

  • Support continuous improvement of inventory processes and controls.

  • Ensure compliance with company procedures and health & safety standards.

Skills & Experience

  • Previous experience in an inventory control, stock control, or warehouse-related role.

  • Forlift experience preferred but not essential.

  • Strong organisational and time management skills.

  • High level of accuracy and attention to detail.

  • Proficient in Microsoft Excel and inventory/ERP systems.

  • Ability to work independently and as part of a team.

  • Strong communication skills.

  • Problem-solving mindset with the ability to identify and resolve issues quickly.

Sales Support Executive QFA

Sales Support Executive QFA

by | Jan 13, 2026

Summary

The Sales Support Executive plays a key role in supporting our Financial Advisers by managing administrative, client service, and compliance-related tasks throughout the sales process. This position is central to ensuring a smooth client journey, accurate record-keeping, and the efficient processing of new business. The role requires strong organisational skills, attention to detail, and a professional, client-focused approach.

Responsibilities

  • Support the New Business and Compliance Manager with client onboarding and new business processing.

  • Liaise with life companies to obtain information on existing policies and prepare tailored client quotations.

  • Maintain accurate and up-to-date client records within the CRM system.

  • Collect and organise investment and pension fund information, including performance data.

  • Prepare clear and accurate Client Policy Summary Reports.

  • Submit life and pension applications online and track their progress through to completion.

  • Communicate with life companies, trustees, and clients to resolve queries and ensure timely processing.

  • Provide administrative and ad-hoc support to Financial Advisers, including attending client meetings when required.

  • Ensure full compliance with the Consumer Protection Code and all relevant regulatory requirements.

  • Assist in maintaining accurate sales pipeline data on BIS.

Skills & Experience

  • QFA qualification (required).

  • Strong organisational skills with the ability to manage multiple tasks efficiently.

  • Excellent communication skills, both written and verbal.

  • High level of accuracy and attention to detail.

  • Knowledge of life assurance, pensions, and investment products is an advantage.

  • Ability to work independently and as part of a team.

  • Comfortable using CRM systems and digital platforms (training provided).