by Terence O'Hara | Dec 24, 2024
Insurance Advisor
Are you a highly motivated and experienced insurance professional looking to take the next step in your career? Join our dynamic team as a Senior Commercial Account Executive and make a real impact in a growing and supportive environment.
An excellent new opportunity has arisen for a Senior Commercial Account Executive to join a leading insurance company based in Dublin West. This role offers a hybrid working model after probation, a competitive salary of up to €55,000 DOE, an outstanding benefits package, and study support to help you excel and grow in your career as a Senior Commercial Account Executive within the insurance industry.
What The Senior Commercial Account Executive Will Do:
- Manage Commercial New Business, Renewals, and MTA (Mid-Term Adjustments).
- Build and maintain strong relationships with clients and insurers.
- Handle day-to-day queries with professionalism and efficiency.
- Identify opportunities for cross-selling and upselling to enhance revenue.
- Ensure compliance with industry regulations and company standards.
What We Require from The Senior Commercial Account Executive:
- CIP Qualification or working towards.
- Proven experience in managing Commercial Insurance accounts, including new business, renewals, and MTAs.
- Proficiency in Relay Software.
- Strong attention to detail and ability to meet deadlines in a fast-paced environment.
- Excellent communication and negotiation skills.
What We Offer:
- Competitive Salary: Up to €55,000 with potential to earn more through commission.
- Hybrid Work Model: Flexible working available after probation.
- Career Development: Access to study support to advance your qualifications.
- Benefits: Excellent package including 25 Days Annual Leave, Pension, Income Protection, Death in Service among other perks
by Terence O'Hara | Dec 24, 2024
Insurance Advisor
An opening on the Personal Lines has just become available for an Insurance Advisor with a well-known insurance broker in Swords, Dublin. The Insurance advisor will be a permanent member of the team with a salary of up to €40,000 DOE. This is a hybrid role with flexible working available also and parking on site. The company also provides a pension and other great benefits.
As a Personal Lines Insurance Advisor, you will manage a portfolio of clients, providing expert guidance on renewals, adjustments, claims, and new business. This dynamic role offers the chance to deliver exceptional service in a fast-paced environment.
What the Insurance Advisor will do:
- Client Retention: Prepare and issue renewal documents, following up to secure policy renewals for the Personal Lines
- Sales & Service: Offer quotes for motor, home, marine, and travel insurance, manage policy changes, and oversee timely premium collection.
- Target Fulfilment: Achieve goals for renewals and new business while identifying opportunities to cross-sell additional products.
- Portfolio Oversight: Manage your client portfolio with a focus on providing exceptional service and fostering strong relationships.
- Regulatory Compliance: Ensure all activities align with Central Bank regulations and company policies.
The skills and Qualifications of the Insurance Advisor
- Minimum 2 years’ experience in Personal Lines insurance.
- Strong knowledge of the Personal Lines market.
- Superior organisational and problem-solving skills with keen attention to detail.
- APA Personal, CIP, or Grandfathered and fully CPD compliant.
- Proficiency in Relay is a distinct advantage.
- Excellent communication skills and a client-centric approach.
- Ability to work both independently and as part of a team.
by Nycola Hillis | Dec 24, 2024
HR Advisor
Excellent opportunity for an HR Advisor to join a leading HR services provider based in Dublin.
This role offers great career path and great benefits.
Tasks and Responsibilities:
- Keeping your personal knowledge of HR and Employment Law and best practice continually up-to-date by referring to Company training and updates.
- Achieving measured set KPIs to support all clients with high-quality advice in a productive manner within set SLAs. You will predominantly deliver advice by telephone, with additional interactions through email and video conference.
- Actively owning cases from start to finish, building rapport and relationships with clients on each interaction.
- Logging all advice accurately onto our bespoke internal system, taking ownership and responsibility for ongoing cases.
- Providing clients with supporting information/documentation to assist them in the advice provided.
- Ensuring that the advice given is consistent with the client’s HR documentation and internal policies.
- Following internal protocols for managing and escalating cases where applicable.
- Effectively managing a changing portfolio of on-going and complex client cases through the provision of guidance and support to the client.
- Presenting HR and employment law training to client and non-client groups via video conference or in person.
- Being flexible and adaptable in order to ensure that the client’s service is always of a high standard.
- Offering clients options regarding the take up of other products we provide and making recommendations accordingly.
- Assisting other departments when required, particularly the HR Consultancy department in the provision and updating of employment contracts and handbooks.
Skills and Experience:
- Extensive knowledge of employment law and HR best practices.
- Exceptional communication skills and the ability to interact with clients in a professional and confident manner.
- Strong written English skills with excellent attention to detail.
- Ability to prioritize workload and work efficiently under pressure.
- Strong organizational skills and the ability to present information accurately.
- Proficient in word processing.
- Highly detail-oriented.
by Terence O'Hara | Dec 24, 2024
Excellent new opportunity for an experienced Motor Claims Handler to join a small close-knit team in D.18.
- Permanent
- Salary up to €55,000 DOE
- Hybrid
- Additional benefits
Responsibilities
- Supporting and advising claimants throughout the process of their claim.
- Prioritising your own caseload to meet deadlines, whilst providing a high quality of customer service.
- Analysing the details for each claim made by a policyholder to establish whether it satisfies policy conditions.
- Drawing on technical expertise to determine and apply effective claim management strategies, tailored to the circumstances of each individual file: including – consideration of required investigations, liability, quantum, fraud, negotiation, and any other relevant factors.
- Ensuring accurate information and documentation is collected and recorded throughout investigations.
- Ensuring claims files remain accurate and up to date.
- Consulting with solicitors, and other legal and claims professionals, to negotiate the terms of a claim to a successful outcome, as appropriate.
- Focussing on controlling claim cost whilst meeting customer and regulatory expectations.
- Where appropriate, processing of provider bordereaux such as windscreen, car rental and motor assessor invoices; and,
- Acting within agreed authority limits.
Experience and Qualifications
- Work collaboratively with, and learn from, other internal departments such as underwriting and compliance.
- Work closely with senior management, having significant industry experience.
- Collaborate closely with external experts to achieve successful claim outcomes and provide great customer service; and,
- Become part of a growing business.
- We support professional examinations / designations and reward achievement of APA, CIP, MDI and ACII.
by Terence O'Hara | Dec 24, 2024
A new opportunity has just opened up for a Head of Compliance to join a growing insurance Broker for a hybrid role based in Dundrum, D.16. This is a permanent role with a salary of up to €85,000 DOE. A Generous Bonus & Commission is also available. There are great benefits including a pension and parking on site.
The Head of Compliance will lead the compliance function, ensuring that the brokerage operates in accordance with all relevant regulatory frameworks and industry best practices. This role involves designing, implementing, and managing compliance programs to ensure that the company meets its legal obligations and maintains ethical standards. A Central Bank of Ireland pre-approval control function – PCF 12 and PCF 52.
What the Head of Compliance will do.
- Ensure the brokerage complies with relevant regulatory requirements.
- Execute and maintain a compliance monitoring framework.
- Create, implement, and update internal compliance policies, ensuring they align with current laws, regulations, and industry standards.
- Identify, assess, and monitor compliance risks across the business. Develop strategies to mitigate and manage these risks effectively. Assist
- Develop and deliver compliance training to the team internally, ensuring that employees understand and adhere to regulatory requirements and company policies.
- Oversee internal compliance audits and manage external regulatory audits. Provide timely and accurate reports to senior management and regulators as required.
- Act as a key advisor to the Board of Directors on compliance matters, offering guidance on legal obligations, emerging regulations, and best practices.
- Manage and investigate compliance breaches or issues, ensuring appropriate corrective actions are taken and documented.
- Liaise with regulatory bodies, external auditors, and other key stakeholders to ensure a cooperative relationship and timely resolution of any issues.
- Assist with the maintenance of key governance documents.
- Develop, implement, and maintain the company’s AML program, ensuring alignment with regulatory requirements.
- Ensure compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws, including overseeing data governance across the company.
Skills and Experience required for the Head of Compliance.
- Relevant qualification(s).
- Proven experience in a compliance role within the insurance or financial services industry, with in-depth knowledge of regulatory requirements specific to a retail intermediary.
- Expertise in key regulations affecting the insurance industry.
- Ability to assess complex regulatory information and translate it into actionable policies and procedures.
- A confident, ambitious, articulate individual with strong communication and interpersonal skills, capable of driving a culture of compliance across an organization.
- Attention to detail is a must in addition to an ability to manage multiple priorities.
- Ability to quickly understand problems, articulate them and offer solutions.
- Deadline and results focused.
- Organised with good attention to detail.
- A high degree of professional integrity and ethical decision-making.
