Customer Service Agent

Customer Service Agent

by | Feb 9, 2026

We are currently recruiting a full time Customer Service Agent to join a busy and supportive administration team at a leading provider of homecare services, supporting thousands of customers across the Republic of Ireland and Northern Ireland.

Key Responsibilities:
  • Handle patient and healthcare professional queries in a dynamic, customer-focused environment
  • Coordinate with internal departments and external contacts to resolve delivery-related issues
  • Process orders and support field staff using a bespoke internal database
  • Consistently meet and exceed service level targets
  • Provide general administrative support as needed
Skills and Experience:
  • Previous experience in a similar customer service or healthcare-related role
  • Excellent telephone manner and strong attention to detail
  • Strong computer skills, particularly in Microsoft Word and Excel
  • Organised, with the ability to prioritise workload effectively
  • Flexible, with a positive attitude and strong communication skills
  • Customer-focused and solutions-oriented

Senior Tax Advisor

Senior Tax Advisor

by | Feb 6, 2026

We are currently seeking a Tax Advisor. In this role you will influence the development of tax service offering and support business growth. You will be responsible for preparing and reviewing tax returns, delivering tailored advice across a range of tax matters, liaising directly with Revenue, and assisting colleagues with complex tax queries.

Key Responsibilities

  • Manage the preparation and timely submission of all tax filings, including Corporation Tax, VAT, PAYE, Income Tax, and Capital Gains Tax, ensuring completeness and accuracy.

  • Ensure full compliance with all relevant tax reporting obligations and regulatory requirements, minimising risk and maintaining strong governance.

  • Serve as the main point of contact for Revenue audits, handling all queries, correspondence, and audit processes in a professional and efficient manner.

  • Provide clear, practical, and solution-oriented tax advice across a broad range of business transactions and operational scenarios.

  • Conduct tax research and contribute to the resolution of complex tax issues, supporting decision-making with detailed analysis.

  • Stay up to date with current and emerging tax legislation and regulatory changes, evaluating their implications for the business and advising accordingly.

  • Support the improvement of internal tax-related processes, systems, and reporting frameworks to ensure ongoing accuracy, transparency, and compliance.

Skills and Experience Required

  • Fully qualified Chartered Tax Adviser (Irish Tax Institute), with a minimum of 2 years’ post-qualification experience

  • Strong working knowledge of Irish tax legislation, compliance, and Revenue procedures

  • Demonstrated ability to research technical issues and translate findings into practical guidance

  • Proficient in Microsoft Excel and Word; experience with tax software is beneficial

  • Excellent communication skills-both written and verbal-with the ability to explain complex concepts clearly

  • Self-motivated, well-organised, and capable of managing multiple tasks and deadlines independently

  • An additional accounting qualification (ACA, ACCA, CPA, or CIMA) would be an advantage

Sales Manager

Sales Manager

by | Feb 6, 2026

As a Sales Manager, you will be a key part of the team, leading the overall success of our store. You will be responsible for recruiting, coaching, and developing the team, maintaining high engagement, and preparing team members for future leadership roles. You will set clear objectives and KPI targets for your team to achieve.

Key Responsibilities:

  • Drive store sales, increase productivity, and manage costs effectively using your commercial acumen.
  • Utilize daily and weekly commercial reports to optimize store operations for optimal daily trading.
  • Recruit, coach, and develop a highly skilled and engaged team, focusing on nurturing future leaders.
  • Define clear objectives and KPI targets for your team and ensure consistent follow-up to achieve them.
  • Provide guidance and support to underperforming team members to align their performance with established objectives.
  • Demonstrate commercial leadership by fostering the development of an exceptional team and showing a keen interest in all in-store concepts.
  • Oversee stock management and rotation to ensure efficient operations.
  • Implement visual merchandising guidelines and communicate results to the regional operations team.
  • Conduct regular competitor analysis and report significant findings to the operations team.
  • Maintain open and regular communication with the regional and brand center teams to ensure successful operations.

Key Requirements:

  • Experience in delivering exceptional customer service and driving overall store performance.
  • Ability to make sound business decisions and take initiative in the absence of higher management.
  • Proficiency in analyzing reports and driving store productivity to achieve profitability.
  • Understanding of market trends, fashion, and fitness trends, with a competitive edge.
  • Strong commitment to investing in people, with the ability to lead, coach, and develop a highly talented team.

Personal Lines Advisor

Personal Lines Advisor

by | Jan 30, 2026

We are searching for a strong customer orientated individual to join the Personal Lines department, focusing on renewals, amendments, and customer retention. This position requires someone who can manage client relationships, handle multiple tasks efficiently, and maintain a high level of accuracy and professionalism.

Responsibilities

  • Manage renewals and ensure strong client retention

  • Handle policy amendments, account entries, and liaise with clients on claims and correspondence

  • Keep all records and files updated accurately

  • Communicate effectively with clients to handle renewals, mid-term adjustments, and general queries

  • Respond to internal and external requests promptly and efficiently

  • Work collaboratively with colleagues across departments to meet team goals

  • Ensure all processes are completed in line with compliance requirements

  • Take part in ad-hoc tasks and contribute to improving team performance

Skills and Experience

  • APA qualification required; CIP qualification is an advantage

  • Experience in a fast-paced, customer-focused environment

  • Knowledge of Relay software is beneficial

  • Strong communication and interpersonal skills

  • Excellent organisational skills and attention to detail

  • Ability to prioritise, multitask, and solve problems effectively

  • A positive, adaptable attitude with a willingness to embrace change

  • Commitment to professional growth and delivering quality service to customers

Management Accountant

Management Accountant

by | Jan 30, 2026

We are seeking a talented and qualified Management Accountant. As a Management Accountant, you will play a pivotal role in overseeing the financial aspects of clients’ businesses, allowing them to focus on their core activities. You will be responsible for producing accurate and timely management accounts and financial reports while providing strategic financial advice and tax planning.

Responsibilities:

  • Prepare and release monthly management accounts and year-end accounts.
  • Create cashflow and revised budget forecasts to facilitate informed decision-making.
  • Handle preparation and submission of corporation tax returns for clients.
  • Develop annual budgets and perform variance analysis to support financial planning.
  • Analyze and report on factors influencing business performance to non-financial stakeholders.
  • Address ad-hoc reporting and analysis requests as required.

Requirements:

  • Qualified (ACCA, CPA, or CIMA) with a minimum of 2 years PQE.
  • Excellent communication skills for effective interaction with internal teams and clients.
  • Demonstrated professionalism, ambition, and customer-focused attitude.
  • Strong organizational abilities, including prioritization, time management, and planning.
  • Meticulous attention to detail and a commitment to accuracy.
  • Ability to quickly learn and collaborate effectively within a team.
  • Proficiency in Microsoft Office suite (Excel & Word) is essential.
  • Experience with SAP, Sage Accounting Systems, or Xero is a distinct advantage.

If you are a proactive and results-driven Management Accountant with a passion for delivering outstanding financial services, we invite you to apply for this role.

Benefits:

  • Company events
  • Employee assistance program
  • Private medical insurance
  • Membership fees
  • Gym Membership
  • Wellness program