by Laura Collins | Sep 11, 2025
Freight Invoice & Data Analyst (SAP, Excel, Power BI)
About the Role
We are seeking a detail-oriented analyst to manage and approve freight invoices, maintain accurate transport rate data, and create insightful reports to support cost control.
This role requires using SAP as an investigative tool to review shipment details, resolve billing discrepancies, and collaborate with logistics partners and external freight auditing companies to ensure all charges are accurate and justified.
Key Responsibilities
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Review, validate, and approve freight invoices within SAP, ensuring accuracy against agreed rates
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Use SAP to investigate shipment history, cost components, and resolve invoice discrepancies
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Liaise with external freight auditing companies to verify and correct charges as needed
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Maintain and update transport rate structures across multiple shipping modes (air, road, ocean, rail)
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Develop and maintain dashboards using Power BI and perform advanced data analysis in Excel (pivot tables, lookups, formulas)
Skills & Experience Required
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Only candidates with extensive experience and strong skills in Excel and SAP will be considered
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Proven expertise in Excel, including pivot tables, VLOOKUP/XLOOKUP, SUMIFS, and data manipulation
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Solid experience with SAP freight invoice approval and investigative functions
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Experience working alongside freight invoice auditing companies is highly desirable
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Familiarity with Power BI or similar reporting tools
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Strong attention to detail and excellent communication skills to manage supplier relationships and internal stakeholders
Due to the high volume of applications, only candidates who meet the required criteria will be contacted. We appreciate your understanding.

by Laura Collins | Sep 10, 2025
Are you passionate about delivering outstanding customer service and building strong relationships with healthcare professionals?
We are seeking a dedicated Customer Service Representative to join a growing team supporting customers across the UK and Ireland.
This role is based in Citywest on a 6-month contract.
Key Responsibilities
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Provide professional customer support by phone, email, and (in the future) an online ordering portal.
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Process customer orders and enquiries accurately and within deadlines.
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Monitor and track delivery schedules, resolving any issues with outstanding deliveries.
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Record, escalate, and resolve customer complaints efficiently.
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Collaborate closely with operations, logistics, sales, and finance teams to ensure seamless service.
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Share information with customers regarding product offerings, promotions, and services.
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Support internal teams by reducing administrative workload on sales.
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Demonstrate a strong customer focus both internally and externally.
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Contribute to continuous process improvements and cross-functional initiatives.
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Take on Super User or Specialist tasks once fully trained.
Skills & Experience
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Previous experience in customer service, internal sales, or contact centre roles.
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Proficiency with ERP systems (e.g., SAP, Oracle) and CRM platforms (e.g., Salesforce).
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Strong communication and problem-solving skills.
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Ability to work effectively in a team-oriented, fast-paced environment.
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Healthcare or medical device industry experience is an advantage but not essential.
Important Information
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This is a 6-month contract role based in Citywest, Dublin.
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Only candidates with full right to work in Ireland and relevant experience will be contacted.

by Laura Collins | Sep 5, 2025
We’re looking for a detail-driven Customs Brokerage Agent to join our North Dublin team. In this role, you’ll play a key part in keeping shipments moving smoothly across borders handling customs declarations, ensuring accurate documentation, and supporting clients with timely and compliant processes.
What You’ll Be Doing
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Preparing and submitting customs declarations with accuracy
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Monitoring shipments and making sure client billing is correct
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Interpreting customer instructions and following them through
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Checking and verifying customs documentation
What We’re Looking For
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Experience or knowledge of customs brokerage processes and legislation
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Understanding of freight documentation across ocean, road, and air
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Excellent attention to detail and strong organisational skills
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Confident using MS Excel and Word; fluent English required
What’s in It for You
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20 days annual leave
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Health & dental cover
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Pension contributions
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Quarterly performance bonus
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26 optional WFH days per year
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Employee wellness and support programmes
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Bike-to-work scheme and regular fundraising event
Additional Info
Successful candidates will be required to complete a five-year background check and Garda vetting.

by Laura Collins | Sep 3, 2025
IT Support Technician – North County Dublin
An exciting opportunity has arisen for an IT Support Technician to join a dynamic team in North County Dublin. This role is perfect for someone looking to grow their IT career while supporting a busy operational environment.
This is a full time in office role and due to the location the successful candidate must have access to their own transport.
The Role
You’ll provide on-site and remote 1st & 2nd line support, ensuring minimal downtime across key systems and infrastructure. Responsibilities include:
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Supporting approx. 150 users via helpdesk and face-to-face assistance
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Managing IT assets, onboarding/offboarding, and device setup
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Troubleshooting hardware/software issues (Windows, Office, VOIP, warehouse devices)
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Assisting with deployments, upgrades, and IT projects
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Maintaining compliance with IT security and company policies
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Occasional out-of-hours support
Skills & Experience
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Strong interest in IT with good problem-solving skills
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Knowledge of Windows OS, Active Directory, and Office
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Experience with hardware troubleshooting and support desk systems
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IT certifications (CompTIA A+, ITIL) desirable
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Exposure to Windows Server, VOIP, and warehouse devices an advantage
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Strong communication skills with ability to train non-IT users
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Own transport and full driving licence required
What’s on Offer
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Career progression opportunities
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Competitive salary, bonus & pension
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25 days annual leave
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Employee Assistance Program
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Service awards & benefits
Please note: This role is open to candidates based in Ireland who hold full permission to work here on a permanent, full-time basis.

by Laura Collins | Aug 29, 2025
General Manager – Innovate Fingal
Total Talent Solutions is partnering with Innovate Fingal to find a General Manager to lead their team and drive innovation and business growth across the Fingal region.
Innovate Fingal helps startups and social enterprises grow and thrive, making a positive impact in local communities. This role offers the chance to lead with purpose while supporting enterprise development across Fingal.
What you’ll be doing:
- Leading and supporting a team of eight across three community enterprise centres, fostering collaboration and a positive culture.
- Identifying opportunities for growth and working with businesses and community groups to expand Innovate Fingal’s reach.
- Building strong relationships with entrepreneurs, local leaders, and partners to deliver practical supports and new initiatives.
- Bringing fresh ideas and creative approaches to a fast-moving environment while adapting to change.
What we’re looking for:
- A creative and innovative thinker who can bring new ideas and approaches to the table.
- Experience in managing and supporting a team, helping people to do their best work.
- Strong people skills and the ability to build relationships with a variety of stakeholders.
- Confidence in making decisions and solving problems as they arise.
- Flexibility and the ability to adapt as the organisation grows and changes.
Why this role?
- A competitive salary and benefits package.
- A varied role with purpose and the opportunity to shape enterprise development in the Fingal region.
- The chance to support business growth and create real community impact.
If you are a creative, people-focused leader looking to make a difference, we would love to hear from you. Please note the closing date for this role will be 14th of September.
