by Nathaniel O'Reilly | Nov 21, 2025
Our client is seeking a qualified accountant to manage a portfolio of clients. This role will oversee the review of financial accounts and tax computations for sole traders, companies, and partnerships.
Responsibilities:
- Review and prepare financial accounts and tax computations, ensuring accuracy and compliance with regulations.
- Manage a varied portfolio of clients across multiple industries, offering tailored financial advice and support.
- Build and maintain strong relationships with clients, acting as their primary point of contact for all financial matters.
- Collaborate with colleagues to improve client services and drive business growth.
- Assist in the implementation of financial strategies that help clients achieve their business objectives.
- Stay updated on changes in financial regulations and industry standards to provide informed advice.
Experience & Skills:
- CPA/ACCA/ACA qualification with a minimum of 2-3 years’ experience in Practice.
- Strong technical knowledge in accounting, with excellent attention to detail.
- Outstanding communication and interpersonal skills, with a focus on delivering high-quality client service.
- Exceptional organizational abilities, capable of managing multiple tasks and meeting strict deadlines.
- Commercial awareness with the ability to offer practical, client-focused solutions.
- Willingness to learn, adapt, and grow professionally within the role.
This position offers a competitive salary, employer pension contributions, flexible working arrangements, and the potential for career progression within a growing and dynamic practice.
by Nathaniel O'Reilly | Nov 21, 2025
We are searching for a strong customer orientated individual to join the Personal Lines department, focusing on renewals, amendments, and customer retention. This position requires someone who can manage client relationships, handle multiple tasks efficiently, and maintain a high level of accuracy and professionalism.
Responsibilities
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Manage renewals and ensure strong client retention
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Handle policy amendments, account entries, and liaise with clients on claims and correspondence
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Keep all records and files updated accurately
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Communicate effectively with clients to handle renewals, mid-term adjustments, and general queries
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Respond to internal and external requests promptly and efficiently
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Work collaboratively with colleagues across departments to meet team goals
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Ensure all processes are completed in line with compliance requirements
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Take part in ad-hoc tasks and contribute to improving team performance
Skills and Experience
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APA qualification required; CIP qualification is an advantage
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Experience in a fast-paced, customer-focused environment
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Knowledge of Relay software is beneficial
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Strong communication and interpersonal skills
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Excellent organisational skills and attention to detail
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Ability to prioritise, multitask, and solve problems effectively
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A positive, adaptable attitude with a willingness to embrace change
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Commitment to professional growth and delivering quality service to customers
by Laura Collins | Nov 20, 2025
Are you passionate about delivering outstanding customer service and building strong relationships with healthcare professionals?
We are seeking a dedicated Customer Service Representative to join a growing team supporting customers across the UK and Ireland.
This role is based in Citywest on a 6-month contract.
Key Responsibilities
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Provide professional customer support by phone, email, and (in the future) an online ordering portal.
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Process customer orders and enquiries accurately and within deadlines.
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Monitor and track delivery schedules, resolving any issues with outstanding deliveries.
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Record, escalate, and resolve customer complaints efficiently.
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Collaborate closely with operations, logistics, sales, and finance teams to ensure seamless service.
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Share information with customers regarding product offerings, promotions, and services.
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Support internal teams by reducing administrative workload on sales.
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Demonstrate a strong customer focus both internally and externally.
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Contribute to continuous process improvements and cross-functional initiatives.
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Take on Super User or Specialist tasks once fully trained.
Skills & Experience
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Previous experience in customer service, internal sales, or contact centre roles.
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Proficiency with ERP systems (e.g., SAP, Oracle) and CRM platforms (e.g., Salesforce).
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Strong communication and problem-solving skills.
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Ability to work effectively in a team-oriented, fast-paced environment.
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Healthcare or medical device industry experience is an advantage but not essential.
Important Information
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This is a 6-month contract role based in Citywest, Dublin.
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Only candidates with full right to work in Ireland and relevant experience will be contacted.
by Nathaniel O'Reilly | Nov 14, 2025
The executive assistant will provide high-level administrative and organisational support across a dynamic, fast-paced environment. This role requires exceptional professionalism, discretion, and the ability to work independently while managing shifting priorities.
Responsibilities
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Produce polished documents, presentations, reports, and correspondence as required.
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Oversee the office environment and support the receptionist, ensuring smooth day-to-day operations and assisting with office activities.
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Coordinate internal and external events or meetings, including budgeting, venue selection, logistics, catering, invitations, and run sheets.
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Provide full calendar oversight for the CEO and CFO, anticipating clashes and ensuring seamless scheduling.
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Prepare and maintain organised digital and physical records, ensuring accuracy and compliance at all times.
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Manage accommodation arrangements, liaising with hotels, maintaining rate agreements, and updating relevant internal resources.
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Lead end-to-end organisation of key monthly leadership meetings, including agendas, minutes, timelines, and action tracking.
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Develop comprehensive travel itineraries for senior leaders, maximising efficiency and cost-effectiveness.
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Manage the head office vehicle fleet, maintaining all documentation and coordinating tests, servicing, and repairs.
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Assist with departmental expense reviews to ensure accuracy and policy compliance.
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Support project work directed by the CEO/CFO, driving tasks from initial briefing through to timely completion.
Skills and Experience
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Proven experience independently coordinating complex calendars and travel for senior executives.
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Minimum of 3+ years providing confidential administrative support at an executive level.
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Skilled in MS Office applications, including advanced use of Teams and SharePoint.
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A proactive, self-motivated approach with a strong commitment to quality and continuous improvement.
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Experience managing meetings, events, and operational logistics from planning to execution.
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Ability to build rapport, deliver excellent service, and communicate effectively both verbally and in writing.
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Project management exposure is an advantage but not essential.
by Nathaniel O'Reilly | Nov 11, 2025
We are looking for a Bathroom Sales Manager to support the day-to-day running of a high-performing showroom. This role involves working closely with senior management to drive sales, maintain strong customer relationships, and ensure an exceptional standard of service throughout the department. You will contribute to developing a knowledgeable, motivated sales team, while helping to maintain a welcoming and well-presented showroom environment.
Responsibilities
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Contribute to meeting and exceeding sales targets through effective customer engagement and follow-up
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Provide expert product advice and guide customers toward solutions that suit their style, needs, and budget
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Build strong, lasting relationships with homeowners, designers, and contractors to generate repeat business and referrals
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Support senior management in coaching, mentoring, and motivating the bathroom sales team
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Help cultivate a positive and performance-driven culture within the department
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Keep up to date with industry trends, product developments, and customer preferences to identify new opportunities
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Assist in planning and supporting promotional campaigns, showroom events, and marketing initiatives
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Ensure the showroom is professionally presented, well organised, and aligned with company standards
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Provide feedback on customer insights to help improve product offerings and overall service levels
Experience & Skills
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2+ years’ experience in bathroom sales or retail management
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Strong communication, leadership, and organisational skills
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Positive, customer-focused attitude and ability to work in a fast-paced environment
