Personal Lines Advisor

Personal Lines Advisor

We are searching for a strong customer orientated individual to join the Personal Lines department, focusing on renewals, amendments, and customer retention. This position requires someone who can manage client relationships, handle multiple tasks efficiently, and maintain a high level of accuracy and professionalism.

Responsibilities

  • Manage renewals and ensure strong client retention

  • Handle policy amendments, account entries, and liaise with clients on claims and correspondence

  • Keep all records and files updated accurately

  • Communicate effectively with clients to handle renewals, mid-term adjustments, and general queries

  • Respond to internal and external requests promptly and efficiently

  • Work collaboratively with colleagues across departments to meet team goals

  • Ensure all processes are completed in line with compliance requirements

  • Take part in ad-hoc tasks and contribute to improving team performance

Skills and Experience

  • APA qualification required; CIP qualification is an advantage

  • Experience in a fast-paced, customer-focused environment

  • Knowledge of Relay software is beneficial

  • Strong communication and interpersonal skills

  • Excellent organisational skills and attention to detail

  • Ability to prioritise, multitask, and solve problems effectively

  • A positive, adaptable attitude with a willingness to embrace change

  • Commitment to professional growth and delivering quality service to customers

Area Relationship Manager

Area Relationship Manager

We are currently recruiting for an experienced Area Relationship Manager to join a leading supplier of premium construction materials in Ireland. This position offers an excellent opportunity for a commercially driven sales professional to develop their career within a well-established organisation.

Key Responsibilities

  • Develop and implement regional sales strategies to maximise revenue growth and market penetration across the Leinster territory.
  • Manage and grow existing customer accounts while maintaining high levels of customer satisfaction and engagement.
  • Identify, pursue, and secure new business opportunities within residential and commercial construction projects.
  • Build and maintain strong relationships with developers, contractors, architects, quantity surveyors, procurement teams, and other key stakeholders.
  • Promote a portfolio of premium construction materials and value-added solutions across the region.
  • Provide consultative sales support and product guidance throughout the sales and project lifecycle.
  • Monitor market trends, competitor activity, and project pipelines to identify opportunities for growth and business development
  • Maintain accurate sales forecasts, pipeline reporting, and market intelligence to support business planning activities.
  • Represent the organisation at customer meetings, industry events, trade exhibitions, and networking opportunities.

Skills & Experience

  • Strong business development and account management capabilities with a track record of achieving sales targets.
  • Excellent communication, negotiation, presentation, and relationship-building skills.
  • Ability to work independently while effectively managing a regional territory and customer portfolio.
  • Full, clean driving licence.

Management Accountant

Management Accountant

We are seeking a commercially minded Management Accountant to provide accurate financial reporting, analysis, and business support. The successful candidate will play a key role in delivering management accounts, budgeting and forecasting, financial performance analysis, and business partnering support. This role offers the opportunity to work closely with stakeholders, providing valuable insights that support strategic decision-making and drive business growth.

Key Responsibilities

  • Prepare monthly management accounts, ensuring accuracy and timely delivery of financial information.
  • Analyse financial and operational performance, identifying key trends, variances, risks, and opportunities.
  • Assist with the preparation, monitoring, and review of budgets and forecasts.
  • Provide meaningful financial insights and recommendations to support commercial and strategic decision-making.
  • Support stakeholders with financial reporting and performance analysis across the business.
  • Monitor key performance indicators and assist in driving improved business performance.
  • Contribute to the development and enhancement of financial processes, controls, and reporting systems.
  • Work collaboratively across departments to ensure the delivery of high-quality financial support and business partnering.

Skills and Experience

  • ACA, ACCA, CIMA, or equivalent professionally qualified accountant.
  • Have a minimum of three years’ experience in a management accounting, finance, or practice environment.
  • Highly analytical with strong attention to detail and excellent problem-solving skills.
  • Experienced in preparing management accounts, budgets, forecasts, and financial reports.
  • Able to translate financial information into clear and actionable business insights.
  • An excellent communicator with strong interpersonal and stakeholder management skills.
  • Capable of working independently while contributing effectively within a team environment.
  • Proactive, organised, and committed to continuous professional development.

Software Engineer

Software Engineer

We are seeking a Software Engineer to support and enhance core speech technology platforms. The role focuses on maintaining highly available production systems, improving reliability and performance, and driving automation and operational excellence. You will work closely with cross-functional teams to optimise infrastructure, monitoring, and deployment processes.

Responsibilities

  • Deploy, maintain, and support production systems and applications.
  • Monitor system performance, availability, and capacity, ensuring issues are proactively identified and resolved.
  • Develop and maintain operational monitoring, alerting, and reporting solutions.
  • Participate in an on-call rota, providing out-of-hours support when required.
  • Troubleshoot incidents and implement improvements to system reliability, scalability, and performance.
  • Collaborate with engineering teams to enhance system architecture and operational processes.
  • Maintain documentation, standards, and best practices for production environments.
  • Contribute to continuous improvement initiatives while ensuring compliance with quality and professional standards.

Skills & Experience

  • Bachelor’s degree with 4+ years’ experience, or equivalent industry experience in Site Reliability Engineering, Operations Support, DevOps, or Application Support.
  • Strong problem-solving, analytical, and troubleshooting skills.
  • Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders.
  • Experience managing Linux-based environments.
  • Familiarity with cloud infrastructure, automation, and container technologies.
  • Experience with monitoring, logging, and alerting tools.
  • Knowledge of CI/CD pipelines, version control systems, and infrastructure as code.

Desirable Technologies

  • Python, Shell, Java, or Go.
  • Git (GitHub/GitLab).
  • PostgreSQL, MongoDB, or similar databases.
  • Docker, Kubernetes, Terraform, and Ansible.
  • AWS services including EC2, EKS, S3, RDS, and CloudFront.
  • Grafana, Elasticsearch, Kibana, Logstash, Redis, and related monitoring tools.
  • Exposure to AI/ML platforms, models, or agent-based technologies.

Service Technician Driver

Service Technician Driver

We are currently recruiting a Service Technician Driver to join our client’s healthcare team. This is a rewarding opportunity to support patients in their homes by delivering, installing, and maintaining essential medical equipment. Full training will be provided.

Key Responsibilities

  • Deliver, install, and service medical oxygen and ventilation equipment.
  • Provide training and technical support to patients and their families.
  • Assist healthcare professionals with product knowledge and equipment support.
  • Ensure equipment is operating safely and effectively.
  • Participate in an on-call rota to provide after-hours patient support.

What We’re Looking For

  • Excellent customer service and interpersonal skills.
  • Strong verbal and written communication skills.
  • Good technical aptitude, with repair or maintenance experience an advantage.
  • Comfortable using IT systems and mobile devices.
  • Self-motivated with a flexible approach to work.
  • Full clean driving licence held for at least 2 years.
  • Willingness to travel as required.
  • Based in Ennis or the surrounding area.
  • Previous healthcare, homecare, or medical device experience is desirable but not essential, as full training will be provided.