by Nathaniel O'Reilly | Sep 4, 2026
We are searching for a strong customer orientated individual to join the Personal Lines department, focusing on renewals, amendments, and customer retention. This position requires someone who can manage client relationships, handle multiple tasks efficiently, and maintain a high level of accuracy and professionalism.
Responsibilities
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Manage renewals and ensure strong client retention
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Handle policy amendments, account entries, and liaise with clients on claims and correspondence
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Keep all records and files updated accurately
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Communicate effectively with clients to handle renewals, mid-term adjustments, and general queries
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Respond to internal and external requests promptly and efficiently
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Work collaboratively with colleagues across departments to meet team goals
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Ensure all processes are completed in line with compliance requirements
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Take part in ad-hoc tasks and contribute to improving team performance
Skills and Experience
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APA qualification required; CIP qualification is an advantage
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Experience in a fast-paced, customer-focused environment
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Knowledge of Relay software is beneficial
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Strong communication and interpersonal skills
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Excellent organisational skills and attention to detail
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Ability to prioritise, multitask, and solve problems effectively
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A positive, adaptable attitude with a willingness to embrace change
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Commitment to professional growth and delivering quality service to customers
by Nathaniel O'Reilly | Sep 4, 2026
We are seeking a Software Engineer to support and enhance core speech technology platforms. The role focuses on maintaining highly available production systems, improving reliability and performance, and driving automation and operational excellence. You will work closely with cross-functional teams to optimise infrastructure, monitoring, and deployment processes.
Responsibilities
- Deploy, maintain, and support production systems and applications.
- Monitor system performance, availability, and capacity, ensuring issues are proactively identified and resolved.
- Develop and maintain operational monitoring, alerting, and reporting solutions.
- Participate in an on-call rota, providing out-of-hours support when required.
- Troubleshoot incidents and implement improvements to system reliability, scalability, and performance.
- Collaborate with engineering teams to enhance system architecture and operational processes.
- Maintain documentation, standards, and best practices for production environments.
- Contribute to continuous improvement initiatives while ensuring compliance with quality and professional standards.
Skills & Experience
- Bachelor’s degree with 4+ years’ experience, or equivalent industry experience in Site Reliability Engineering, Operations Support, DevOps, or Application Support.
- Strong problem-solving, analytical, and troubleshooting skills.
- Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders.
- Experience managing Linux-based environments.
- Familiarity with cloud infrastructure, automation, and container technologies.
- Experience with monitoring, logging, and alerting tools.
- Knowledge of CI/CD pipelines, version control systems, and infrastructure as code.
Desirable Technologies
- Python, Shell, Java, or Go.
- Git (GitHub/GitLab).
- PostgreSQL, MongoDB, or similar databases.
- Docker, Kubernetes, Terraform, and Ansible.
- AWS services including EC2, EKS, S3, RDS, and CloudFront.
- Grafana, Elasticsearch, Kibana, Logstash, Redis, and related monitoring tools.
- Exposure to AI/ML platforms, models, or agent-based technologies.
by Nathaniel O'Reilly | Aug 26, 2026
We are currently recruiting a Service Technician Driver to join our client’s healthcare team. This is a rewarding opportunity to support patients in their homes by delivering, installing, and maintaining essential medical equipment. Full training will be provided.
Key Responsibilities
- Deliver, install, and service medical oxygen and ventilation equipment.
- Provide training and technical support to patients and their families.
- Assist healthcare professionals with product knowledge and equipment support.
- Ensure equipment is operating safely and effectively.
- Participate in an on-call rota to provide after-hours patient support.
What We’re Looking For
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication skills.
- Good technical aptitude, with repair or maintenance experience an advantage.
- Comfortable using IT systems and mobile devices.
- Self-motivated with a flexible approach to work.
- Full clean driving licence held for at least 2 years.
- Willingness to travel as required.
- Based in Ennis or the surrounding area.
- Previous healthcare, homecare, or medical device experience is desirable but not essential, as full training will be provided.
by Nathaniel O'Reilly | Aug 21, 2026
We are seeking an experienced and customer-focused Personal Lines Client Services Advisor to manage and support clients across a range of insurance products. This role involves providing expert advice, handling policy renewals and amendments, managing client queries, and delivering a high standard of customer service while contributing to business growth.
Responsibilities
- Manage home and motor insurance policy renewals and client enquiries.
- Provide quotations across personal lines products, including motor, home, travel, and marine insurance.
- Handle mid-term policy adjustments, claims-related queries, and premium payment follow-up.
- Identify cross-selling opportunities and contribute to new business and retention targets.
- Build and maintain strong client relationships through excellent service.
- Ensure compliance with all regulatory and internal requirements.
- Collaborate with insurers and internal teams to deliver efficient client solutions.
Skills & Experience
- Minimum 2 years’ experience in Personal Lines insurance, ideally within home and motor insurance.
- Strong knowledge of the Irish Personal Lines insurance market.
- APA Personal, CIP, or Grandfathered qualification with up-to-date CPD compliance.
- Excellent communication and customer service skills.
- Experience using Relay/Applied Systems is advantageous.
- Strong organisational skills with excellent attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
by Nathaniel O'Reilly | Aug 21, 2026
We are seeking a Senior Java Software Developer to join a collaborative engineering team focused on building scalable, cloud-based enterprise applications. This role involves designing, developing, and deploying high-quality software solutions, contributing to architecture decisions, and supporting customers through innovative technology.
Responsibilities
- Design, develop, and enhance enterprise-level Java applications.
- Collaborate with cross-functional teams to deliver scalable and reliable software solutions.
- Improve application quality, performance, resilience, and efficiency.
- Contribute to software architecture and technical design decisions.
- Deploy and maintain cloud-based applications using modern DevOps and pipeline technologies.
- Support customers and business stakeholders in achieving successful outcomes with software solutions.
- Mentor and provide guidance to junior team members where required.
Skills & Experience
- Bachelor’s degree with 5+ years’ Java/J2EE development experience, or equivalent industry experience.
- Strong experience developing enterprise-scale applications in cloud environments, ideally AWS.
- Hands-on experience with SQL and NoSQL databases.
- Experience deploying and managing applications using Kubernetes.
- Strong communication skills with the ability to engage both technical and non-technical stakeholders.
- Ability to work independently and collaboratively within a team environment.
Desirable Skills
- Experience within healthcare technology environments.
- Knowledge of HL7 and X12 standards.
- Familiarity with tools such as IntelliJ, Jira, Jenkins, Git, and Ansible.
- Experience with Kafka and event-driven architectures.
- Previous leadership, mentoring, or technical coaching experience
