Client Service Advisor APA

Client Service Advisor APA

We are seeking an experienced and customer-focused Personal Lines Client Services Advisor to manage and support clients across a range of insurance products. This role involves providing expert advice, handling policy renewals and amendments, managing client queries, and delivering a high standard of customer service while contributing to business growth.

Responsibilities

  • Manage home and motor insurance policy renewals and client enquiries.
  • Provide quotations across personal lines products, including motor, home, travel, and marine insurance.
  • Handle mid-term policy adjustments, claims-related queries, and premium payment follow-up.
  • Identify cross-selling opportunities and contribute to new business and retention targets.
  • Build and maintain strong client relationships through excellent service.
  • Ensure compliance with all regulatory and internal requirements.
  • Collaborate with insurers and internal teams to deliver efficient client solutions.

Skills & Experience

  • Minimum 2 years’ experience in Personal Lines insurance, ideally within home and motor insurance.
  • Strong knowledge of the Irish Personal Lines insurance market.
  • APA Personal, CIP, or Grandfathered qualification with up-to-date CPD compliance.
  • Excellent communication and customer service skills.
  • Experience using Relay/Applied Systems is advantageous.
  • Strong organisational skills with excellent attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.

Senior Software Developer

Senior Software Developer

We are seeking a Senior Java Software Developer to join a collaborative engineering team focused on building scalable, cloud-based enterprise applications. This role involves designing, developing, and deploying high-quality software solutions, contributing to architecture decisions, and supporting customers through innovative technology.

Responsibilities

  • Design, develop, and enhance enterprise-level Java applications.
  • Collaborate with cross-functional teams to deliver scalable and reliable software solutions.
  • Improve application quality, performance, resilience, and efficiency.
  • Contribute to software architecture and technical design decisions.
  • Deploy and maintain cloud-based applications using modern DevOps and pipeline technologies.
  • Support customers and business stakeholders in achieving successful outcomes with software solutions.
  • Mentor and provide guidance to junior team members where required.

Skills & Experience

  • Bachelor’s degree with 5+ years’ Java/J2EE development experience, or equivalent industry experience.
  • Strong experience developing enterprise-scale applications in cloud environments, ideally AWS.
  • Hands-on experience with SQL and NoSQL databases.
  • Experience deploying and managing applications using Kubernetes.
  • Strong communication skills with the ability to engage both technical and non-technical stakeholders.
  • Ability to work independently and collaboratively within a team environment.

Desirable Skills

  • Experience within healthcare technology environments.
  • Knowledge of HL7 and X12 standards.
  • Familiarity with tools such as IntelliJ, Jira, Jenkins, Git, and Ansible.
  • Experience with Kafka and event-driven architectures.
  • Previous leadership, mentoring, or technical coaching experience

Management Accountants

Management Accountants

Job description

We are seeking a commercially minded Management Accountant to provide accurate financial reporting, analysis, and business support. The successful candidate will play a key role in delivering management accounts, budgeting and forecasting, financial performance analysis, and business partnering support. This role offers the opportunity to work closely with stakeholders, providing valuable insights that support strategic decision-making and drive business growth.

Key Responsibilities

  • Prepare monthly management accounts, ensuring accuracy and timely delivery of financial information.
  • Analyse financial and operational performance, identifying key trends, variances, risks, and opportunities.
  • Assist with the preparation, monitoring, and review of budgets and forecasts.
  • Provide meaningful financial insights and recommendations to support commercial and strategic decision-making.
  • Support stakeholders with financial reporting and performance analysis across the business.
  • Monitor key performance indicators and assist in driving improved business performance.
  • Contribute to the development and enhancement of financial processes, controls, and reporting systems.
  • Work collaboratively across departments to ensure the delivery of high-quality financial support and business partnering.

Skills and Experience

  • ACA, ACCA, CIMA, or equivalent professionally qualified accountant.
  • Have a minimum of three years’ experience in a management accounting, finance, or practice environment.
  • Highly analytical with strong attention to detail and excellent problem-solving skills.
  • Experienced in preparing management accounts, budgets, forecasts, and financial reports.
  • Able to translate financial information into clear and actionable business insights.
  • An excellent communicator with strong interpersonal and stakeholder management skills.
  • Capable of working independently while contributing effectively within a team environment.
  • Proactive, organised, and committed to continuous professional development.

Customer Service Agent

Customer Service Agent

We are currently recruiting a full time Customer Service Agent to join a busy and supportive administration team at a leading provider of homecare services, supporting thousands of customers across the Republic of Ireland and Northern Ireland.

Key Responsibilities:
  • Handle patient and healthcare professional queries in a dynamic, customer-focused environment
  • Coordinate with internal departments and external contacts to resolve delivery-related issues
  • Process orders and support field staff using a bespoke internal database
  • Consistently meet and exceed service level targets
  • Provide general administrative support as needed
Skills and Experience:
  • Previous experience in a similar customer service or healthcare-related role
  • Excellent telephone manner and strong attention to detail
  • Strong computer skills, particularly in Microsoft Word and Excel
  • Organised, with the ability to prioritise workload effectively
  • Flexible, with a positive attitude and strong communication skills
  • Customer-focused and solutions-oriented

Finance Business Partner

Finance Business Partner

We are is seeking a Finance Business Partner to join its growing Irish finance team within a leading logistics company. This role offers an excellent opportunity to work closely with senior stakeholders, providing financial insights, supporting business performance, and driving continuous improvement within a multinational environment.

Responsibilities

  • Partner with Operations, Sales, and senior management to provide financial analysis and commercial insights.
  • Review monthly financial results, variance analysis, and management reports.
  • Support month-end close, budgeting, forecasting, and financial planning activities.
  • Ensure compliance with financial controls, policies, and reporting requirements.
  • Manage balance sheet reconciliations, treasury activities, and cash flow oversight.
  • Support tax compliance, external audits, and finance improvement initiatives.
  • Collaborate with international shared service teams to ensure accurate and timely financial reporting.

Skills & Experience

  • ACA, ACCA, or CIMA qualified (preferred).
  • Experience in a Finance Business Partner, Financial Accountant, Management Accountant, or similar role.
  • Strong technical accounting, financial controls, and analytical skills.
  • Experience working within a multinational or shared services environment.
  • SAP experience is desirable.
  • Excellent stakeholder management and communication skills.
  • Ability to translate financial data into meaningful business recommendations.
  • Logistics, freight forwarding, or supply chain experience is advantageous but not essential.

Benefits

  • Full-time, permanent position (Monday to Friday).
  • Hybrid working model (3 days office, 2 days remote).
  • 25 days annual leave.
  • Employer-subsidised pension.
  • Access to discounted healthcare and medical support schemes.
  • Free onsite parking.
  • Regular employee and social events.
  • Modern facilities and excellent working environment.