Insurance Account Executive

Insurance Account Executive

The Role: Insurance Account Executive

Sales and Activity Management:

  • Collaborate with the team manager on call flows and call volume management.

  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.

  • Guide customers through the sales journey, clearly communicating product benefits and cover options.

  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.

  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

  • Maintain a professional image and deliver service that meets or exceeds company standards.

  • Take ownership of your work to ensure the highest accuracy and quality.

  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration:

  • Work cooperatively within the team to ensure all customer needs are met.

  • Contribute to meeting monthly and annual team targets.

Compliance:

  • Partner with the team manager and compliance department to ensure all file records meet the required standards.


Requirements:

  • Preferably have a strong background in sales or customer service.

  • Minimum of 1 year’s relevant insurance experience.

  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

  • Enthusiastic and adaptable to change.

  • Ability to thrive in a fast-paced and ever-changing environment.

  • Strong IT skills; knowledge of Relay/Applied is an advantage.


Person Specification:

  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

  • Ability to prioritise workloads effectively and adapt to unexpected challenges.

  • Highly organised with strong time and resource management skills.

  • Committed to continuous professional development.

  • Sales-driven and energized by a fast-paced sales environment.

  • Customer-focused, always putting the customer first in line with company culture.

  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Customer Service Agent

Customer Service Agent

Full Time Customer Service Agent – Compliance

We are currently recruiting for a Customer Service Agent to join the team at our site Reporting to the Administration Manager.

The successful candidates will join an experienced team to deliver exceptional homecare services to thousands of customers in the Republic of Ireland and Northern Ireland working between 8am and 5pm, Monday to Friday with some work on Saturdays also within scope.

Applicants should have previous experience in a similar role within the healthcare industry or in a pertinent industry.

Remuneration packages are dependent on relevant experience.

Main responsibilities include:

Outbound calls to new patients to ensure compliance s from homecare patients

· Liaise and co-ordinate with internal and external contacts to resolve daily delivery issues

· Processing tasks for field staff onto our bespoke database

· Ensuring all service levels and targets are not only achieved but are exceeded regularly Preparation of Cloud base reports for patients and consultants

· Any other ad-hoc office administration duties that may arise

Ideally the candidate should possess the following attributes

· Customer focused

· Excellent telephone manner and attention to detail

· Ability to prioritise workload

· Flexible approach to all areas of the role

· Strong communication and organisational skills

· Excellent computer skills using Microsoft Word & Excel.

· Knowledge of Microsoft Dynamics systems desirable but not essential. Successful candidates will receive comprehensive training on our services, products and systems.

Customer Service Agent

Customer Service Agent

We are currently recruiting a full time Customer Service Agent to join a busy and supportive administration team at a leading provider of homecare services, supporting thousands of customers across the Republic of Ireland and Northern Ireland.

Key Responsibilities:
  • Handle patient and healthcare professional queries in a dynamic, customer-focused environment
  • Coordinate with internal departments and external contacts to resolve delivery-related issues
  • Process orders and support field staff using a bespoke internal database
  • Consistently meet and exceed service level targets
  • Provide general administrative support as needed
Skills and Experience:
  • Previous experience in a similar customer service or healthcare-related role
  • Excellent telephone manner and strong attention to detail
  • Strong computer skills, particularly in Microsoft Word and Excel
  • Organised, with the ability to prioritise workload effectively
  • Flexible, with a positive attitude and strong communication skills
  • Customer-focused and solutions-oriented

Senior Software Developer

Senior Software Developer

We are seeking a Senior Java Software Developer to join a collaborative engineering team focused on building scalable, cloud-based enterprise applications. This role involves designing, developing, and deploying high-quality software solutions, contributing to architecture decisions, and supporting customers through innovative technology.

Responsibilities

  • Design, develop, and enhance enterprise-level Java applications.
  • Collaborate with cross-functional teams to deliver scalable and reliable software solutions.
  • Improve application quality, performance, resilience, and efficiency.
  • Contribute to software architecture and technical design decisions.
  • Deploy and maintain cloud-based applications using modern DevOps and pipeline technologies.
  • Support customers and business stakeholders in achieving successful outcomes with software solutions.
  • Mentor and provide guidance to junior team members where required.

Skills & Experience

  • Bachelor’s degree with 5+ years’ Java/J2EE development experience, or equivalent industry experience.
  • Strong experience developing enterprise-scale applications in cloud environments, ideally AWS.
  • Hands-on experience with SQL and NoSQL databases.
  • Experience deploying and managing applications using Kubernetes.
  • Strong communication skills with the ability to engage both technical and non-technical stakeholders.
  • Ability to work independently and collaboratively within a team environment.

Desirable Skills

  • Experience within healthcare technology environments.
  • Knowledge of HL7 and X12 standards.
  • Familiarity with tools such as IntelliJ, Jira, Jenkins, Git, and Ansible.
  • Experience with Kafka and event-driven architectures.
  • Previous leadership, mentoring, or technical coaching experience

Client Sales Manager

Client Sales Manager

We are currently recruiting for an experienced Client Sales Manager to join a leading supplier of premium construction materials in Ireland. This position offers an excellent opportunity for a commercially driven sales professional to develop their career within a well-established organisation supplying major residential and commercial construction projects nationwide. The role will focus on business development, account management, customer relationship growth, and sales performance across the Leinster region.

Key Responsibilities

  • Develop and implement regional sales strategies to maximise revenue growth and market penetration across the Leinster territory.
  • Manage and grow existing customer accounts while maintaining high levels of customer satisfaction and engagement.
  • Identify, pursue, and secure new business opportunities within residential and commercial construction projects.
  • Build and maintain strong relationships with developers, contractors, architects, quantity surveyors, procurement teams, and other key stakeholders.
  • Promote a portfolio of premium construction materials and value-added solutions across the region.
  • Provide consultative sales support and product guidance throughout the sales and project lifecycle.
  • Monitor market trends, competitor activity, and project pipelines to identify opportunities for growth and business development
  • Maintain accurate sales forecasts, pipeline reporting, and market intelligence to support business planning activities.
  • Represent the organisation at customer meetings, industry events, trade exhibitions, and networking opportunities.

Skills & Experience

  • Proven experience within construction materials, building products, or a related construction sales environment.
  • Strong business development and account management capabilities with a track record of achieving sales targets.
  • Excellent communication, negotiation, presentation, and relationship-building skills.
  • Ability to work independently while effectively managing a regional territory and customer portfolio.
  • Full, clean driving licence.
  • Experience working with developers, contractors, architects, housebuilders, or specification-led sales environments would be advantageous.