by Nathaniel O'Reilly | Jun 18, 2025
We are looking for an enthusiastic and customer-driven Sales Consultant. You’ll have the chance to develop your sales expertise and deliver exceptional service. As a key part of the team, you will connect with customers to fully understand their vision and help bring it to life, contributing to the achievement of individual and team sales goals while maintaining outstanding reputation for excellence.
Responsibilities
- Handle customer inquiries offering knowledgeable advice and product recommendations in a professional and timely manner.
- Deliver a consistently outstanding level of service, ensuring every customer interaction.
- Build strong relationships with customers by understanding their needs and inspiring them with tailored product solutions.
- Proactively drive sales across the full product range, consistently meeting or exceeding set targets.
- Prepare accurate quotations in line with customer requirements and established pricing structures.
- Maintain regular follow-up on all quotations to secure sales.
- Track customer orders and coordinate deliveries, keeping customers informed throughout the process.
- Take responsibility for resolving any order or delivery issues promptly and professionally.
- Assist with the daily upkeep and presentation of the showroom, ensuring it reflects the brand’s high standards at all times.
- Follow all company procedures and operational policies.
- Support other duties and tasks as assigned by management.
Skills and Experience
- Previous experience in a customer-facing role with a strong focus on delivering exceptional service.
- Background in retail sales with a passion for engaging with customers and closing sales.
- Approachable, enthusiastic, and confident personality.
- Strong communication skills and the ability to work well within a team environment.
- Highly organized with excellent time management skills.
- Comfortable using computers and basic digital systems.
- Proven track record of success in a premium or high-end retail sales environment.
- Experience using design software to create customer layouts and visual plans.
by Nathaniel O'Reilly | Jun 3, 2025
We’re looking for an experienced Store Manager who can lead from the front-bringing energy, focus, and commercial awareness to a fast-paced environment. In this role, you’ll take full ownership of store performance, from team development and operational excellence to customer engagement and compliance.
This is a hands-on leadership position, ideal for someone who takes pride in running a tight, efficient operation and understands that success comes from building strong teams and consistently exceeding expectations on the shop floor.
You’ll be working with a trusted and respected retail business that values initiative, rewards high performance, and is committed to providing a positive, long-term career path for its managers.
Responsibilities:
- Set and maintain high standards for overall store performance, visual presentation, and merchandising to ensure a consistent and engaging customer experience
- Ensure every customer interaction is delivered to an exceptional standard, reinforcing a strong culture of service throughout the team
- Champion compliance with all internal policies, operational procedures, and health and safety regulations, including full adherence to HACCP requirements
- Lead, support, and develop your team by providing ongoing training, regular feedback, and setting clear expectations for performance and conduct
- Monitor and analyse sales data on a regular basis to identify trends, highlight opportunities, and implement improvements where needed
- Assign roles and responsibilities based on individual team members’ strengths and experience, supporting efficient daily operations
- Manage stock levels, oversee inventory processes, and take full ownership of store budgets, cost control, and profit and loss accountability
- Drive store targets through strategic workforce planning, proactive resource allocation, and performance-based management
- Foster a collaborative, team-oriented environment by placing collective success and shared goals above individual interests
Skills and Experience:
- A minimum of 5 years’ experience managing teams of 10 or more in a retail environment
- Proven ability to lead, motivate, and develop high-performing teams
- Strong commercial understanding with a track record in analysing sales and improving store performance
- Experienced in rota planning and long-term resource management
- Clear ability to deliver exceptional customer service across the entire team
- Confident in making independent decisions in a fast-paced, customer-driven environment
- Familiarity with Planograms, including interpretation and implementation
- Excellent communication and interpersonal skills
