by Nathaniel O'Reilly | Sep 1, 2025
We are looking for an enthusiastic Trade Sales Assistant to join a busy branch team. This role is ideal for someone who enjoys working with customers, is confident handling sales transactions, and takes pride in delivering excellent service.
You’ll play a key part in the smooth running of the branch by supporting customers, assisting with sales, and helping to maintain high standards across all areas.
Responsibilities:
- Act as the first point of contact for customers at the trade counter and on the phone
- Provide advice, product information, and accurate quotations to help customers find the right solutions
- Process orders and payments, ensuring attention to detail and efficiency
- Keep customers updated on order status, deliveries, and any changes
- Proactively promote products, highlight alternatives, and maximise sales opportunities
- Support the branch with stock, deliveries, and general upkeep when needed
- Stay informed on product ranges, promotions, and branch targets
- Follow all health and safety guidelines and contribute to a safe workplace
Skills and Experience:
- Previous experience in a customer-facing role, ideally in a trade or retail setting
- Strong communication skills with a focus on delivering great service
- A flexible, hands-on approach and willingness to support the wider team
- Full, clean driver’s licence
- Comfortable using computer systems for sales and administration
Benefits:
- Performance-related bonus scheme
- Pension scheme with employer contribution
- Employee Assistance Programme and wellness initiatives
- Life cover and staff discount scheme
- Ongoing training, development, and education support
by Nathaniel O'Reilly | Sep 1, 2025
We are looking for an enthusiastic Trade Sales Assistant to join a busy branch team. This role is ideal for someone who enjoys working with customers, is confident handling sales transactions, and takes pride in delivering excellent service.
You’ll play a key part in the smooth running of the branch by supporting customers, assisting with sales, and helping to maintain high standards across all areas.
Responsibilities:
- Act as the first point of contact for customers at the trade counter and on the phone
- Provide advice, product information, and accurate quotations to help customers find the right solutions
- Process orders and payments, ensuring attention to detail and efficiency
- Keep customers updated on order status, deliveries, and any changes
- Proactively promote products, highlight alternatives, and maximise sales opportunities
- Support the branch with stock, deliveries, and general upkeep when needed
- Stay informed on product ranges, promotions, and branch targets
- Follow all health and safety guidelines and contribute to a safe workplace
Skills and Experience:
- Previous experience in a customer-facing role, ideally in a trade or retail setting
- Strong communication skills with a focus on delivering great service
- A flexible, hands-on approach and willingness to support the wider team
- Full, clean driver’s licence
- Comfortable using computer systems for sales and administration
Benefits:
- Performance-related bonus scheme
- Monday to Friday working week, plus Saturday morning (paid at time and a half)
- Pension scheme with employer contribution
- Employee Assistance Programme and wellness initiatives
- Life cover and staff discount scheme
- Ongoing training, development, and education support
by Nathaniel O'Reilly | Aug 28, 2025
We are seeking a Sales Consultant to join our team and deliver a high standard of service to our trade customers. You will work closely with builders, contractors, and designers, providing tailored product advice and managing the full sales process from initial contact to after-sales support. This role focuses on building strong relationships, supporting customer needs, and contributing to overall business growth.
Responsibilities
- Build and maintain long-term relationships with trade customers, understanding their needs and offering the right solutions.
- Identify new business opportunities and actively work towards meeting or exceeding sales targets.
- Maintain strong knowledge of products and services to advise customers effectively and accurately.
- Prepare and issue quotations, follow up on proposals, and manage customer orders through to completion.
- Offer project solutions that match customer specifications, budgets, and timelines.
- Manage a portfolio of trade accounts, ensuring regular communication and ongoing support.
- Work closely with warehouse, design, and operations teams to ensure orders are fulfilled smoothly and customers are kept informed.
- Monitor market trends, product developments, and competitor activity to stay updated and inform customer discussions.
- Ensure all activities are carried out in line with company policies and customer service standards.
Skills and Experience
- Proven experience in a sales role, ideally dealing with trade customers such as builders or contractors.
- Strong communication and relationship-building skills with a focus on customer service.
- Ability to work in a busy environment while maintaining a high standard of organisation and attention to detail.
- Confident in handling quotations, negotiating deals, and closing sales.
- Good computer skills for preparing documents, managing accounts, and tracking orders.
- Familiarity with trade industry products and an understanding of customer requirements is an advantage.
