by Nathaniel O'Reilly | Apr 23, 2025
by Nathaniel O'Reilly | Apr 23, 2025
We are searching for a Store Supervisor and take an active role in delivering exceptional customer service while ensuring smooth daily operations. As a key part of the leadership team, you will oversee daily activities, support your team, and maintain high operational standards in line with company policies.
Responsibilities:
- Lead and motivate the team to provide excellent customer service and achieve operational goals.
- Work closely the Store Manager in overseeing daily operations, including opening, closing, and staff management.
- Handle customer feedback and resolve issues effectively and promptly.
- Assist in managing stock levels, budgets, and sales targets to meet business objectives.
- Ensure compliance with health and safety standards, including HACCP protocols.
- Monitor and analyze store performance, providing feedback and support to team members.
- Plan and manage staff schedules to ensure efficient coverage.
- Maintain accurate records, including timekeeping and financial reporting.
- Promote a positive and inclusive work environment by promoting teamwork and open communication.
Skills:
- Minimum of 2-3 years’ experience in retail.
- Strong leadership skills with the ability to motivate and guide a team.
- Excellent customer service and conflict resolution skills.
- Organizational skills to manage tasks, schedules, and operational priorities.
- Familiarity with retail operations, including stock management and sales reporting.
- Effective communication and interpersonal skills for engaging with customers and team members.
- Attention to detail and ability to handle multiple responsibilities in a fast-paced environment.
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by Nathaniel O'Reilly | Apr 22, 2025
The Human Resources Administrator will be responsible for providing administrative support to the HR department, ensuring the smooth running of human resource processes and procedures. This role involves maintaining employee records, assisting with recruitment processes, and providing support with day-to-day HR tasks. We are looking for someone is organized, detail-oriented, and has strong communication skills.
Key Responsibilities:
- Maintain and update employee records, ensuring all documentation is accurate and up to date.
- Assist with the recruitment process, including posting job advertisements, scheduling interviews, and preparing contracts.
- Manage human resources-related documentation such as employment contracts, policies, and procedures.
- Assist in the onboarding process for new employees, ensuring all necessary paperwork is completed.
- Handle employee inquiries regarding HR policies, procedures, and benefits.
- Prepare reports on HR metrics, such as staff turnover and absenteeism rates.
- Support payroll processes by ensuring accurate recording of employee hours, leave, and other payroll-related information.
- Coordinate training sessions and track employee development.
- Assist with the organization of employee engagement activities and events.
- Provide general administrative support to the HR department as needed.
Requirements:
- Previous experience in a human resources or administrative role.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
by Nathaniel O'Reilly | Apr 22, 2025
We are searching for an Assistant Manager and play a crucial role in delivering exceptional customer service and ensuring smooth shop operations. You will lead and manage a dedicated team, focusing on daily operations and supporting the Store Manager. This role focuses on providing the best possible service to customers while nurturing a healthy working environment where all are welcome.
Responsibilities
- Lead and motivate your team to deliver great customer service and maintain operational excellence.
- Promote and embody company values, serving as an ambassador for our brand and championing company culture.
- Oversee daily shop operations, directing employee tasks, managing workflows, and maintaining high standards during opening and closing.
- Implement business strategies by assigning roles and tasks, managing stock, budgets, and profit & loss to meet organizational goals.
- Ensure compliance with health and safety regulations and legal policies, including HACCP protocols.
- Monitor and analyze sales performance, track staff performance, and provide necessary feedback and training..
- Plan and manage staff rosters, ensuring adequate coverage and efficient scheduling for the shop.
- Maintain effective communication with team members and senior management, creating a positive work environment.
Skills and Qualifications
- Minimum of 5 years’ experience managing teams of 10 or more people.
- Confident leadership skills to motivate and challenge others to deliver excellence.
- Strong commercial acumen with a proven track record in driving operational standards across the shop.
- Previous experience in rota planning and managing team.
- Excellent team-building and leadership skills with a focus on delivering exceptional customer service.
- Ability to make independent decisions in a busy, customer-focused environment.
- Experience with understanding and creating planograms.
- Strong communication, interpersonal, and leadership skills for effective interaction across departments.
Apply now!
by Nycola Hillis | Apr 11, 2025
HR Manager
We are seeking an established and experienced HR Manager to join a great HR team.
This role supports the Head of HR and offers an excellent opportunity for an ambitious professional looking to grow their career in a dynamic and rewarding environment.
About the Role:
As HR Manager, you will oversee a broad range of HR responsibilities, ensuring best practices and compliance while fostering a positive and high-performing workplace culture.
You will work closely with managers, providing expert HR guidance and solutions.
The ideal HR Manager is proactive, organised, and an excellent communicator who thrives in a fast-paced environment.
Key Responsibilities:
- Oversee all HR functions, including administration, policy updates, and legal compliance.
- Monitor and analyse key HR metrics like absenteeism, turnover, and engagement to drive improvement.
- Provide expert advice, coaching, and support to managers on HR matters.
- Lead employee relations initiatives, ensuring fair and consistent handling of issues.
- Develop and implement HR strategies that support company growth and culture.
- Manage recruitment efforts and employer branding to attract top talent.
- Lead and develop the HR team, fostering continuous improvement.
- Facilitate mediation and conflict resolution where needed.
- Maintain strict confidentiality and integrity in handling sensitive data.
- Keep up to date with HR trends, legislation, and best practices.
- Act as a key support to the Head of HR and step in when required.
Requirements:
- Bachelor’s degree in HR or a related field.
- 2+ years of experience in a similar role.
- CIPD qualification required.
- Strong knowledge of Irish and UK employment law.
- Excellent communication, problem-solving, and organisational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in MS Excel & Word (Softworks experience is a plus).
- Payroll experience preferred.
- Willingness to travel, including overnight stays.
