by Terence O'Hara | Dec 24, 2024
Excellent new opportunity for an experienced Insurance Team Leader to join a well-known insurance brand in Mullingar, Westmeath. This is a permanent role with commission/ bonus and excellent benefits on offer. The salary available for the Insurance Team Leader is up to €40,000 and can sometimes go higher.
The primary responsibility of the Insurance Team Leader is to manage a team and ensure the seamless daily operation of sales and support activities.
Duties for the Insurance Team Leader:
- Motivate and inspire the team to achieve KPIs and targets, fostering a results-oriented environment.
- Conduct regular one-to-one performance reviews and weekly call evaluations to maintain quality and compliance.
- Provide leadership, support, and development to team members, leveraging individual strengths to optimize performance.
- Efficiently oversee daily operations and workflow, ensuring adherence to company systems and procedures.
- Foster a learning environment to enhance knowledge transfer and team growth.
- Handle complex and escalated queries as a point of referral.
- Collaborate with colleagues to meet overall targets and compliance requirements.
- Maintain up-to-date knowledge of the company’s product range and industry regulations.
- Perform additional duties as required by management.
Experience and Qualification for the Insurance Team Leader
- APA or CIP Qualified or working towards
- 1 plus years working in the Insurance Industry
- Experience with people management
by Terence O'Hara | Dec 24, 2024
A new opportunity has just opened up for a Head of Compliance to join a growing insurance Broker for a hybrid role based in Dundrum, D.16. This is a permanent role with a salary of up to €85,000 DOE. A Generous Bonus & Commission is also available. There are great benefits including a pension and parking on site.
The Head of Compliance will lead the compliance function, ensuring that the brokerage operates in accordance with all relevant regulatory frameworks and industry best practices. This role involves designing, implementing, and managing compliance programs to ensure that the company meets its legal obligations and maintains ethical standards. A Central Bank of Ireland pre-approval control function – PCF 12 and PCF 52.
What the Head of Compliance will do.
- Ensure the brokerage complies with relevant regulatory requirements.
- Execute and maintain a compliance monitoring framework.
- Create, implement, and update internal compliance policies, ensuring they align with current laws, regulations, and industry standards.
- Identify, assess, and monitor compliance risks across the business. Develop strategies to mitigate and manage these risks effectively. Assist
- Develop and deliver compliance training to the team internally, ensuring that employees understand and adhere to regulatory requirements and company policies.
- Oversee internal compliance audits and manage external regulatory audits. Provide timely and accurate reports to senior management and regulators as required.
- Act as a key advisor to the Board of Directors on compliance matters, offering guidance on legal obligations, emerging regulations, and best practices.
- Manage and investigate compliance breaches or issues, ensuring appropriate corrective actions are taken and documented.
- Liaise with regulatory bodies, external auditors, and other key stakeholders to ensure a cooperative relationship and timely resolution of any issues.
- Assist with the maintenance of key governance documents.
- Develop, implement, and maintain the company’s AML program, ensuring alignment with regulatory requirements.
- Ensure compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws, including overseeing data governance across the company.
Skills and Experience required for the Head of Compliance.
- Relevant qualification(s).
- Proven experience in a compliance role within the insurance or financial services industry, with in-depth knowledge of regulatory requirements specific to a retail intermediary.
- Expertise in key regulations affecting the insurance industry.
- Ability to assess complex regulatory information and translate it into actionable policies and procedures.
- A confident, ambitious, articulate individual with strong communication and interpersonal skills, capable of driving a culture of compliance across an organization.
- Attention to detail is a must in addition to an ability to manage multiple priorities.
- Ability to quickly understand problems, articulate them and offer solutions.
- Deadline and results focused.
- Organised with good attention to detail.
- A high degree of professional integrity and ethical decision-making.
by Terence O'Hara | Dec 24, 2024
An excellent new opportunity has just opened up for a Life & Pensions Administrator for a growing insurance broker based in Dundrum, D.16. This is a hybrid role with parking on site. There is a salary range of €35,000 – €45,000 with bonus, pension, and other great benefits available.
What the Life & Pensions Administrator will do:
- The Life & Pensions Administrator will administer and manage a portfolio of corporate client Executive and Small Self-Administered Schemes (Defined Contribution Only).
- Provide a high standard of administrative support to the management team on life and pension products.
- Prepare client meeting documentation to support Consultants, Line Manager and Director on a daily basis.
- Attend meetings in a support role to the consultants and provide support to Line Manager and Director on a daily basis.
- The Life & Pensions Administrator manage the processing of new business applications in Pension, Investments and Life assurance and deal directly with the life companies to ensure these are processed in an accurate and timely manner.
- Communicate with clients over phone and email keeping them updated on the progress of their applications.
- The Life & Pensions Administrator will work with the Pensions and Compliance Manager to ensure all investment related information provided to clients is accurate and up to date.
- Work on ad-hoc business development projects as required
- Fulfil all compliance obligations on new business cases (e.g. preparation of client recommendations and associated compliance paperwork in line with Central Bank requirements).
The skills and Qualifications required for the Life & Pensions Administrator.
- QFA (essential) or close to completing, RPA (desirable), AIIPM (desirable)
- two to five years’ experience (at least 18 months working in brokerage)
- Willingness to develop technical knowledge and skills and desire to undertake appropriate study
by Terence O'Hara | Dec 5, 2024
Excellent opportunity for an IT Manager to join a well-known insurance brand in D.16. This is a permanent hybrid role with a salary of up to €95,000. There are also great benefits on offer also.
Responsibilities for the IT department
- Guide and manage a team of 10+ IT professionals.
- Oversee the implementation of new solutions and ensure the seamless operation of our IT systems, including Website, ERP, and WMS.
- Maintain a secure, reliable ICT environment.
- Drive IT strategy and digital transformation initiatives.
- Manage vendor relationships and ensure regulatory compliance.
Key Skills & Experience for the IT Manager:
- 10+ years of experience in IT management, including 7+ years in leadership roles.
- Strong people management and communication skills.
- Proven track record in project management, digital transformation, and vendor management.
- In-depth knowledge of ERP systems, cybersecurity, and data protection.
Qualifications for the IT Manager:
- Bachelor’s or Master‘s degree in IT or a related field.
- Relevant certifications such as ITIL, PMP, CISM, or PRINCE II.
by Terence O'Hara | Dec 4, 2024
New opportunity for a Personal Lines Insurance Executive to join a well-known insurance brand in Galway. This is a permanent position with a salary of €34,000 on offer with an excellent commission structure in place for additional earnings. There are also excellent opportunities for growth and development with great benefits available also.
The Job:
Sales and Activity Management:
- Work with team manager on call flows and volumes of calls.
- Dealing with web and queries from clients and close out sales across a suite of products.
- Coach customers through the sales process, providing benefits and covers
- Outbound to potential customers to advise of products and covers available and close out sale.
- Work on specific campaigns with the team manager on driving additional sales
- Customer Relationship Management:
- Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments
- Deal with any issues that customers may have with queries, quotes etc.
Customer Service:
- Portray a professional image to meet or exceed customer service standards
- Take personal responsibility for delivering the highest level of accuracy and quality in your work
- Deal with requests and enquiries from customers, staff and management in a professional and timely manner
Team Collaboration:
- Working as part of a team environment to ensure all customer needs are met
- Working together to ensure the team is on track to meet monthly and yearly targets Compliance:
- Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards
Requirements:
- Preferable to have a strong sales or customer service background
- At least 1 years relevant Insurance experience
- Compliant with the Central Bank Minimum Competency Requirements – APA (Personal General Insurance) as a minimum requirement with a willingness to progress to further educational qualifications as required.
- An enthusiastic and flexible approach
- The ability to work in a fast paced, constantly evolving environment.
- Strong IT skills. Relay/Applied knowledge an advantage
Person Specification:
- Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
- The ability to prioritize workloads and adapt to unforeseen events
- A good degree of personal organization and a structured approach to time and resource management
- Commitment to their own professional development
- Sales Driven, enjoys fast paced sales activity.
- Customer focused, working always with the customer first approach in line with the companies culture
- Demonstrate strong Product & Technical Knowledge with willingness to become a product expert
