Branch Manager

Branch Manager

Job Title: Branch Manager
Location: Castlebar, Co Mayo
Category: Sales
Job Type: Leadership

Job Overview:
Our client is seeking a dynamic and results-driven Branch Manager to lead their Sales Office operations in Castlebar.
As the cornerstone of the sales team, you’ll be responsible for driving performance, achieving targets, and fostering a culture of excellence.
If you’re a strategic thinker with a passion for sales and leadership, we want to hear from you.

Key Responsibilities:

Lead the Sales Office team to achieve targets outlined in the annual business plan.
Mentor and coach Sales Executives, Sales Development Coordinator, and Sales Advisors to reach their full potential.
Implement effective strategies to optimize sales processes and maximize revenue growth.
Collaborate with other branch managers to leverage shared resources and enhance efficiency.
Drive customer acquisition and retention through targeted sales initiatives and account management.
Champion a customer-centric approach, ensuring professionalism and compliance in all interactions.
Oversee performance management processes and address areas for improvement proactively.
Maintain up-to-date knowledge of the Company’s product range and compliance requirements.
Act as a liaison between the Sales Office and Regional Management, contributing to regional objectives.

Qualifications and Skills:

Relevant degree or CIP qualification in a relevant field.
Proven track record in sales and leadership roles, preferably in a similar industry.
Strong understanding of sales processes and tools, with the ability to drive results.
Excellent communication and interpersonal skills, with a focus on building relationships.
Proficiency in Microsoft Office suite and other relevant software.
Valid driver’s license with a clean driving record.

Benefits:

Competitive salary package with performance-based incentives.
Opportunities for professional development and advancement within the organisation.
Comprehensive benefits package, including healthcare and retirement plans.
Supportive work environment that values diversity and inclusivity.

Commercial Lines Insurance

Commercial Lines Insurance

Excellent new opportunity for a Commercial Lines Account Handler to join a busy insurance company in the west of Ireland. This is a hybrid role which can be based out of Galway, Sligo, or Mayo office. Salary is DOE

Tasks & Responsibilities

  • Responsibility for the handling of a range of commercial business clients, handling renewals, queries, cover instructions, mid-term amendments, claims etc. with an emphasis on, but not limited to, the retention of existing business
  • Working closely with clients, insurers and colleagues, carefully managing and maintaining information / documentation for prospects and clients
  • Timely reporting of relevant information

Skills and Experience

  • A customer focused team player, committed to providing an excellent service and retaining clients through developing and cementing long term relationships
  • Strong interpersonal skills essential
  • APA / CIP qualification (commercial lines) is required as minimum
  • Experience & knowledge of commercial insurance broking is desirable

Payroll Administrator 10 Month Contract

Payroll Administrator 10 Month Contract

Excellent new opportunity for a Payroll Administrator for a 10-month contract located in South Dublin.

Tasks and responsibilities

  • Ensuring that our customers come first is a key responsibility of the role
  • Processing customer requests in relation to the payment of ARF withdrawals, Annuities, PHI and Pension
  • Retirement Claims. This will involve ensuring that requests are processed in accordance with Product Rules, Revenue Rules and the Company’s Processes and Procedures.
  • Working towards weekly and monthly deadlines in order to make payments to our Pension Customers in a timely manner
  • Dealing with broker and customer phone call and email queries with empathy, listening to and understanding their needs.
  • Interacting with other areas of the business e.g. Sales, Customer Support, Compliance etc. to improve how we work
  • Keeping abreast of legislative and industry changes and incorporating these into Company practice
  • Complaint’s handling
  • Support change/improvement initiatives

Skills and Experience

  • Has strong inter-personal and communication skills along with excellent attention to detail
  • Complaint’s handling
  • Ability to work in a dynamic team environment
  • Be well organized, results driven and capable of working to tight deadlines
  • Strong customer focus and ability to build relationships internally and externally
  • Good working knowledge of Outlook, Microsoft Word and Excel
  • Relevant experience within financial services
  • Is willing to undertake relevant professional qualification that meets Central Bank Minimum Competency

Customer Service Advisor Insurance

Customer Service Advisor Insurance

Excellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Sligo. The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer.

Tasks and responsibilities:

  • Tasked with fostering new business growth across diverse personal insurance categories: motor, home, farm, van, health, and marine.
  • Efficiently manage policy queries and adjustments to meet clients’ evolving needs.
  • Essential role in ensuring client retention throughout the annual renewal cycle.
  • Handle day-to-day administrative tasks associated with personal lines policies.
  • Proactively spot cross-selling opportunities by understanding clients’ insurance needs.
  • Ensure exceptional client experiences, whether face-to-face or over the phone.
  • Collaborate effectively and demonstrate flexibility to support team objectives.
  • Mandatory compliance with regulatory standards such as CBI, CPC, GDPR, and internal policies.

Experience and Qualifications

  • Experience and knowledge in a personal insurance environment.
  • APA/CIP qualification or working towards.

Customer Service Advisor Insurance

Customer Service Advisor Insurance

Excellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Tuam, Galway. The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer.

Tasks and responsibilities:

  • Tasked with fostering new business growth across diverse personal insurance categories: motor, home, farm, van, health, and marine.
  • Efficiently manage policy queries and adjustments to meet clients’ evolving needs.
  • Essential role in ensuring client retention throughout the annual renewal cycle.
  • Handle day-to-day administrative tasks associated with personal lines policies.
  • Proactively spot cross-selling opportunities by understanding clients’ insurance needs.
  • Ensure exceptional client experiences, whether face-to-face or over the phone.
  • Collaborate effectively and demonstrate flexibility to support team objectives.
  • Mandatory compliance with regulatory standards such as CBI, CPC, GDPR, and internal policies.

Experience and Qualifications

  • Experience and knowledge in a personal insurance environment.
  • APA/CIP qualification or working towards.