Patient Care Specialist

• Set up/ installation of homecare devices such as CPAP, NIV, Invasive Ventilation, Diagnostics and Cough Assist primarily at patient’s homes and at hospital locations.
• Manage patient home installations, clinic installations/support, training and compliance activities with patients and clinicians
• Manage patient follow up post install: to include telephone calls, post install home visits and compliance follow up, communicating feedback to prescribing centres.
• To support clinical training & educational workshops in key centres within the region.
• Attendance at Respiratory Conferences/Meetings when required
• Supporting respiratory business in the region and occasionally in other regions.
• Adaption of the role may be required to support new product introduction.

The successful candidate will have daily interaction with patients and their families/carers, as well as a variety of healthcare professionals including Adult & Paediatric Respiratory Consultants, Anaesthetists, Respiratory Physiologists & Sleep Teams, Respiratory Nurse Specialists, Advanced Nurse Practitioners, Clinical Nurse Specialists, Physiotherapists, Paediatric Teams, Ward Managers, Integrated Care Teams, Biomedical teams and procurement/supply officers.

Skills and experience outline:

• Qualified Nurse/Physiotherapist with a minimum of 3 years post qualification experience in hospital and/or homecare environment
• A person with exceptional organisational, communication and record keeping skills, with proven ability to present, train, mentor and influence to a variety of customers
• Commercial experience desirable, with the ability to develop and maintain strong business relationships with key customers
• Proven attention to detail and follow through
• Computer literate/practical working IT skills
• Full driving license (manual)

What’s on offer?

• Competitive salary, & bonus
• Expensed company vehicle, fuel card, laptop, and mobile telephone.
• Extensive training provided