IT Support Specialist

Job description

IT Support Technician – North County Dublin

An exciting opportunity has arisen for an IT Support Technician to join a dynamic team in North County Dublin. This role is perfect for someone looking to grow their IT career while supporting a busy operational environment.

This is a full time in office role and due to the location the successful candidate must have access to their own transport.

The Role
You’ll provide on-site and remote 1st & 2nd line support, ensuring minimal downtime across key systems and infrastructure. Responsibilities include:

• Supporting approx. 150 users via helpdesk and face-to-face assistance

• Managing IT assets, onboarding/offboarding, and device setup

• Troubleshooting hardware/software issues (Windows, Office, VOIP, warehouse devices)

• Assisting with deployments, upgrades, and IT projects

• Maintaining compliance with IT security and company policies

• Occasional out-of-hours support

Skills & Experience

• Strong interest in IT with good problem-solving skills

• Knowledge of Windows OS, Active Directory, and Office

• Experience with hardware troubleshooting and support desk systems

• IT certifications (CompTIA A+, ITIL) desirable

• Exposure to Windows Server, VOIP, and warehouse devices an advantage

• Strong communication skills with ability to train non-IT users

• Own transport and full driving licence required

What’s on Offer

• Career progression opportunities

• Competitive salary, bonus & pension

• 25 days annual leave

• Employee Assistance Program

• Service awards & benefits

Please note: This role is open to candidates based in Ireland who hold full permission to work here on a permanent, full-time basis.