Customer Service Advisor Insurance
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Excellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Sligo. The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer.
Tasks and responsibilities:
- Tasked with fostering new business growth across diverse personal insurance categories: motor, home, farm, van, health, and marine.
- Efficiently manage policy queries and adjustments to meet clients’ evolving needs.
- Essential role in ensuring client retention throughout the annual renewal cycle.
- Handle day-to-day administrative tasks associated with personal lines policies.
- Proactively spot cross-selling opportunities by understanding clients’ insurance needs.
- Ensure exceptional client experiences, whether face-to-face or over the phone.
- Collaborate effectively and demonstrate flexibility to support team objectives.
- Mandatory compliance with regulatory standards such as CBI, CPC, GDPR, and internal policies.
Experience and Qualifications
- Experience and knowledge in a personal insurance environment.
- APA/CIP qualification or working towards.
Consultant
Terence O'Hara
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