Our client is one of Ireland’s leading insurance brokerages. With several locations Nationwide, they are currently seeking a Personal Lines Account Handler for their office in Waterford City. The successful candidate will be responsible for managing a customer portfolio to retain existing business and cultivate new opportunities.
- Conducting market research and providing tailored insurance quotations for personal cars, vans, and homes to both new and existing customers. Ensuring all documentation is complete and payments are processed.
- Offering day-to-day support and service to clients regarding their insurance needs, including renewals, market comparisons, finalizing insurance placements, and updating policy schedules.
- Addressing ad hoc client requests such as policy queries, mid-term adjustments, and claims reporting.
- Staying informed about insurer products, rates, and competitor activities in the marketplace.
- Maintaining organized file management and documentation to comply with legal requirements, Central Bank codes, and company procedures.
- Prior experience in general insurance broking or within an insurance company desired
- Desirable qualifications: APA or CIP (some or all)
- Strong analytical and problem-solving skills required
- Excellent verbal and written communication abilities
- Thrives in a fast-paced environment
- IT proficiency is crucial; experience with Relay is desirable
- Exceptional customer service skills
- Strong organizational skills and attention to detail
- Ability to work collaboratively and independently
Salary & Benefits
- €32 000 – €38 000 DOE
- Pension scheme
- Employee health insurance scheme.
- Hybrid working arrangements.
- Paid annual membership to the Insurance Institute of Ireland.
- Discounted staff insurance for motor, home, and health.
- Cycle to Work and Travel Saver Schemes.
- Full training and development support in a vibrant and progressive working environment.
Our client, a leading Dublin-based insurance company, and they currently looking for an experienced Claims Handler specialising in bodily injuries. The successful candidate will be responsible for efficiently managing claims of varying complexities, ensuring a proactive and effective approach with a strong focus on indemnity, expense, and customer service.
- Manage a portfolio of moderate to high potential claims within authority limits
- Establish accurate and timely reserves, consistently reviewing throughout the claims cycle
- Demonstrate advanced technical competence in handling complex bodily injury claims
- Utilize strong policy language skills for precise interpretation
- Drive cases to timely and accurate resolutions with a focus on customer service, indemnity, and expense management
- Cultivate and manage key internal and external relationships
- Ensure adherence to legal and regulatory requirements
- Support Lines of Business heads by presenting a highly credible claims proposition
- Pursue continuous improvement in claims file handling through Quality Audit processes
Skills & Qualifications:
- Minimum 5 years of relevant claims handling experience.
- CIP qualification required; ACII qualification desirable.
- Accredited under the Minimum Competency Requirements.
- Strong written and verbal communication skills.
- Effective workload and diary management.
- Team collaboration and adaptability.
- Hybrid & Flexible working
- Health Insurance Subsidy
- Life & Private Health Insurance
- Group Pension Scheme.
- Access to Employee Assistance Program
- Health Screening every 2-3 years
- Cycle to work program
- Travel Saver Discounts
- Annual Flu Vaccines
An exciting new opportunity for an experienced Customer Service Rep to join a well-known insurance brand in Dublin 16
- Salary €28,000 – €35,000 DOE and Qualifications
- Very flexible hybrid working available after training.
- Excellent benefits package
- Study support, paid exams & paid Insurance membership
Task & Duties
- Ability to work in all sections of personal lines, including Renewals, Processing mid-term adjustments, after sales customer enquiries.
- Building rapport with customers
- Retaining the existing business and working towards renewal retention targets
- Ensuring all data is kept up to date on applied relay systems.
- Dealing with all customer requests in an efficient manner
- Providing an elevated level of customer service
- Ability to process administrative duties with an elevated level of accuracy and diligence.
Experience and Qualifications
- Excellent organisational skills and the ability to prioritise and manage their daily tasks.
- Ability to work on own initiative and as part of a team.
- Ability to work within a demanding environment.
- Applied system (Relay) knowledge an advantage.
- Clear & proficient communication and negotiation skills
- Be motivated and have a positive outlook.
We are seeking an experienced and knowledgeable Solicitor specialising in Employment Law to join our clients legal team.
This is a great opportunity to develop a long-term career in a highly respected, top ranking firm.
The ideal candidate will have a strong background in Employment Law, a proven track record of successful case management, and the ability to provide sound legal advice and representation to clients on a wide range of employment-related matters.
- Provide expert legal advice on employment law matters.
- Manage cases including documentation, research, and representation.
- Draft and negotiate employment contracts and agreements.
- Ensure client compliance with employment regulations.
- Resolve disputes through negotiation and litigation.
- Cultivate strong client relationships.
- Qualified solicitor with 1-5 years of employment law experience (litigation/contentious/transactions and advisory)
- Candidates who have experience in staff incentive programmes, share option scheme, RSUs and similar benefit schemes would be an advantage
- In-depth understanding of employment laws and regulations.
- Excellent communication and negotiation skills.
- Strong analytical and problem-solving abilities.
- Track record of successful case management.
- Proficiency in legal research and case software.
- Competitive Salary
- Pension contribution
- Hybrid and flexible working
- Health and wellness program including health contribution
- Life insurance and long-term disability insurance
- Social and sports committee
- Group healthcare scheme