Client Service Advisor APA

Client Service Advisor APA

We are seeking an experienced and customer-focused Personal Lines Client Services Advisor to manage and support clients across a range of insurance products. This role involves providing expert advice, handling policy renewals and amendments, managing client queries, and delivering a high standard of customer service while contributing to business growth.

Responsibilities

  • Manage home and motor insurance policy renewals and client enquiries.
  • Provide quotations across personal lines products, including motor, home, travel, and marine insurance.
  • Handle mid-term policy adjustments, claims-related queries, and premium payment follow-up.
  • Identify cross-selling opportunities and contribute to new business and retention targets.
  • Build and maintain strong client relationships through excellent service.
  • Ensure compliance with all regulatory and internal requirements.
  • Collaborate with insurers and internal teams to deliver efficient client solutions.

Skills & Experience

  • Minimum 2 years’ experience in Personal Lines insurance, ideally within home and motor insurance.
  • Strong knowledge of the Irish Personal Lines insurance market.
  • APA Personal, CIP, or Grandfathered qualification with up-to-date CPD compliance.
  • Excellent communication and customer service skills.
  • Experience using Relay/Applied Systems is advantageous.
  • Strong organisational skills with excellent attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.

Finance Business Partner

Finance Business Partner

We are is seeking a Finance Business Partner to join its growing Irish finance team within a leading logistics company. This role offers an excellent opportunity to work closely with senior stakeholders, providing financial insights, supporting business performance, and driving continuous improvement within a multinational environment.

Responsibilities

  • Partner with Operations, Sales, and senior management to provide financial analysis and commercial insights.
  • Review monthly financial results, variance analysis, and management reports.
  • Support month-end close, budgeting, forecasting, and financial planning activities.
  • Ensure compliance with financial controls, policies, and reporting requirements.
  • Manage balance sheet reconciliations, treasury activities, and cash flow oversight.
  • Support tax compliance, external audits, and finance improvement initiatives.
  • Collaborate with international shared service teams to ensure accurate and timely financial reporting.

Skills & Experience

  • ACA, ACCA, or CIMA qualified (preferred).
  • Experience in a Finance Business Partner, Financial Accountant, Management Accountant, or similar role.
  • Strong technical accounting, financial controls, and analytical skills.
  • Experience working within a multinational or shared services environment.
  • SAP experience is desirable.
  • Excellent stakeholder management and communication skills.
  • Ability to translate financial data into meaningful business recommendations.
  • Logistics, freight forwarding, or supply chain experience is advantageous but not essential.

Benefits

  • Full-time, permanent position (Monday to Friday).
  • Hybrid working model (3 days office, 2 days remote).
  • 25 days annual leave.
  • Employer-subsidised pension.
  • Access to discounted healthcare and medical support schemes.
  • Free onsite parking.
  • Regular employee and social events.
  • Modern facilities and excellent working environment.

Insurance Agent

Insurance Agent

Job description
We are looking for a customer-focused individual to join the Personal Lines team, working primarily on renewals, policy changes, and retaining existing clients. The role requires the ability to manage customer relationships, juggle multiple tasks, and deliver work with accuracy and professionalism.

Responsibilities

  • Manage policy renewals while supporting high levels of client retention

  • Process amendments, update accounts, and communicate with clients regarding claims and correspondence

  • Maintain accurate and up-to-date records and files

  • Deal with customer renewals, mid-term adjustments, and general enquiries in a clear and professional manner

  • Action internal and external requests in an efficient and timely way

  • Work closely with team members and other departments to achieve shared objectives

  • Ensure all work is completed in line with compliance and regulatory standards

  • Assist with ad-hoc duties and support the overall performance of the team

Skills and Experience

  • APA qualification essential; CIP qualification is beneficial

  • Experience working in a busy, customer-facing environment

  • Knowledge of Relay software would be advantageous

  • Strong communication and interpersonal abilities

  • Excellent organisational skills with strong attention to detail

  • Ability to prioritise tasks, multitask, and resolve issues effectively

  • Positive and flexible attitude with the ability to adapt to change

  • Demonstrated commitment to professional development and customer service excellence

Insurance Advisor

Insurance Advisor

We are searching for a strong customer orientated individual to join the Personal Lines department, focusing on renewals, amendments, and customer retention. This position requires someone who can manage client relationships, handle multiple tasks efficiently, and maintain a high level of accuracy and professionalism.

Responsibilities

  • Manage renewals and ensure strong client retention

  • Handle policy amendments, account entries, and liaise with clients on claims and correspondence

  • Keep all records and files updated accurately

  • Communicate effectively with clients to handle renewals, mid-term adjustments, and general queries

  • Respond to internal and external requests promptly and efficiently

  • Work collaboratively with colleagues across departments to meet team goals

  • Ensure all processes are completed in line with compliance requirements

  • Take part in ad-hoc tasks and contribute to improving team performance

Skills and Experience

  • APA qualification required; CIP qualification is an advantage

  • Experience in a fast-paced, customer-focused environment

  • Knowledge of Relay software is beneficial

  • Strong communication and interpersonal skills

  • Excellent organisational skills and attention to detail

  • Ability to prioritise, multitask, and solve problems effectively

  • A positive, adaptable attitude with a willingness to embrace change

  • Commitment to professional growth and delivering quality service to customers

Insurance Agent

Insurance Agent

Job description

We are searching for a strong customer orientated individual to join the Personal Lines department, focusing on renewals, amendments, and customer retention. This position requires someone who can manage client relationships, handle multiple tasks efficiently, and maintain a high level of accuracy and professionalism.

Responsibilities

  • Manage renewals and ensure strong client retention

  • Handle policy amendments, account entries, and liaise with clients on claims and correspondence

  • Keep all records and files updated accurately

  • Communicate effectively with clients to handle renewals, mid-term adjustments, and general queries

  • Respond to internal and external requests promptly and efficiently

  • Work collaboratively with colleagues across departments to meet team goals

  • Ensure all processes are completed in line with compliance requirements

  • Take part in ad-hoc tasks and contribute to improving team performance

Skills and Experience

  • APA qualification required; CIP qualification is an advantage

  • Experience in a fast-paced, customer-focused environment

  • Knowledge of Relay software is beneficial

  • Strong communication and interpersonal skills

  • Excellent organisational skills and attention to detail

  • Ability to prioritise, multitask, and solve problems effectively

  • A positive, adaptable attitude with a willingness to embrace change

  • Commitment to professional growth and delivering quality service to customers