by Nycola Hillis | Oct 22, 2024
Job Title: Service Technician Galway
Job Summary:
The Technician will be responsible for the installation, servicing, and removal of medical and medicinal products for patients and service users. This includes offering comprehensive instructions on the proper use of the products, providing ongoing support, and ensuring the equipment’s effective operation throughout its use with patients. The role involves working both independently and as part of a team to enhance patient care through excellent customer service.
Key Responsibilities:
- Install and maintain medical oxygen and ventilation equipment for patients in private homes and hospital environments.
- Deliver training and technical support to patients, families, and healthcare professionals regarding the correct usage and maintenance of equipment.
- Provide thorough product knowledge to both the private sector and hospital staff, ensuring full understanding of the medical devices.
- Offer after-hours support to patients on a rotational basis.
- Ensure accurate and timely installation, servicing, and, when required, removal of equipment, adhering to safety and compliance regulations.
- Maintain detailed records of service calls and ensure follow-up actions are completed efficiently.
- Occasionally travel to cover other regions within the country as necessary.
Requirements:
- Education & Experience:
- Prior experience in a field-based technical sales or technical support role is highly desirable.
- Experience in technical repairs with a strong attention to detail.
- Excellent verbal and written communication skills, capable of explaining complex technical concepts to non-technical users.
- Competencies:
- Full, clean driving license for at least 2 years.
- Strong technical aptitude and familiarity with IT systems and software.
- Excellent organizational skills, with the ability to prioritize tasks effectively.
- Ability to work under pressure while maintaining high-quality service.
- Self-motivated with a proactive approach to problem-solving and customer service.
- Strong interpersonal skills and ability to build rapport with patients and healthcare professionals.
- Flexibility and willingness to take on varied tasks as required.
Other Requirements:
- Good geographical knowledge and willingness to travel as needed to support other regions.
- Commitment to delivering a high standard of patient care and improving lives through exceptional customer service.
by Nycola Hillis | Oct 18, 2024
Job Title: Service Technician
Job Summary:
The Technician will be responsible for the installation, servicing, and removal of medical and medicinal products for patients and service users. This includes offering comprehensive instructions on the proper use of the products, providing ongoing support, and ensuring the equipment’s effective operation throughout its use with patients. The role involves working both independently and as part of a team to enhance patient care through excellent customer service.
Key Responsibilities:
- Install and maintain medical oxygen and ventilation equipment for patients in private homes and hospital environments.
- Deliver training and technical support to patients, families, and healthcare professionals regarding the correct usage and maintenance of equipment.
- Provide thorough product knowledge to both the private sector and hospital staff, ensuring full understanding of the medical devices.
- Offer after-hours support to patients on a rotational basis.
- Ensure accurate and timely installation, servicing, and, when required, removal of equipment, adhering to safety and compliance regulations.
- Maintain detailed records of service calls and ensure follow-up actions are completed efficiently.
- Occasionally travel to cover other regions within the country as necessary.
Requirements:
- Education & Experience:
- Prior experience in a field-based technical sales or technical support role is highly desirable.
- Experience in technical repairs with a strong attention to detail.
- Excellent verbal and written communication skills, capable of explaining complex technical concepts to non-technical users.
- Competencies:
- Full, clean driving license for at least 2 years.
- Strong technical aptitude and familiarity with IT systems and software.
- Excellent organizational skills, with the ability to prioritize tasks effectively.
- Ability to work under pressure while maintaining high-quality service.
- Self-motivated with a proactive approach to problem-solving and customer service.
- Strong interpersonal skills and ability to build rapport with patients and healthcare professionals.
- Flexibility and willingness to take on varied tasks as required.
Other Requirements:
- Good geographical knowledge and willingness to travel as needed to support other regions.
- Commitment to delivering a high standard of patient care and improving lives through exceptional customer service.
by Nycola Hillis | Sep 23, 2024
Excellent new opportunity for an experienced Business Development Manager for a field sales role based in Waterford/Tipperary
- Permanent
- Salary up to €50,000
- Excellent Commission for high performers
- Excellent benefits
Job Purpose
Selling into new business opportunities via pre-booked appointments that are set up by the telemarketing and the services team and opportunities from within your own referral network. Success is measured by the number of businesses acquired and the value of the contracts.
Job Overview
An empathic listener with great commercial acumen who can build trusting relationships with SME business owners in the region. If you enjoy working with entrepreneurs to understand their challenges and deliver value added solutions, then this is the role for you.
This is a field based, target focussed, high energy and highly rewarding role.
The product is Ireland’s best advisory and consulting service that supports business owners in all aspects of employee management.
The ideal candidate will be local to the region and have a proven track record in sales and new business logo acquisition.
Industry experience is NOT required as full training is provided, but experience in executing a consultative ‘value based’ selling style and having an extensive pool of prospective clients is a pre-requisite.
Day-to-Day Responsibilities
- Deliver consultative in-person sales meetings with 4 SMEs daily, most appointments are pre-booked by an office-based sales support team.
- Use your professional/informal networks to generate leads to augment the office generated leads.
- Work with the Head of events to deliver a monthly seminar to business owners so as to maximise sales opportunities. E.g. co-hosted events with the Chamber of commerce and industry
- Develop alternative sources of prospects by building referral partnership with 3rd parties.
- Achieve quarterly sales targets.
- Accurately build, manage, and maintain your sales pipeline.
- Be the best representation of the brand.
Job Requirements
- Strong track record of working in B2B sales with a high volume of clients.
- Experience with selling a service preferably to SME’s and understanding the needs of SME business owners.
- Strong commercial acumen and experience building client relationships.
- Knowledge of and local to the region with a proven track record in sales and new business logo acquisition.
- A highly energetic person with drive to seek new business and motivated by sales and targets.
