Service Technician

Service Technician

Field-Based Service Technician Tuam area
Are you a self-motivated professional with a passion for helping others?
We’re looking for a flexible individual to join our client, providing exceptional customer service and technical support to improve patients’ lives.
What you will be doing- Full Training Will Be Provided
  • Installation/service of medical oxygen equipment.
  • Installation/service of ventilation equipment.
  • Providing training and technical support to our patients and their families.
  • Providing product knowledge to both private sector and Hospital environment.
  • Provide after-hours patient support on a roster basis.
What we are looking for:
  • Outstanding People Skills – You enjoy working with patients and delivering top-tier customer service.
  • Strong Communication Skills – Excellent verbal and written skills are essential.
  • Technical Expertise & Attention to Detail – Experience in technical repairs is advantageous.
  • IT Proficiency – Comfortable using computers and working with IT systems.
  • Adaptability & Initiative – Willing to take on varied tasks and responsibilities.
  • Valid Driving Licence (2+ Years) – A full, clean driving licence is required.
  • Geographic Knowledge – Familiarity with the Galway area and flexibility to travel when needed.
  • Location – Must be based in Galway or surrounding areas.
  • Industry Experience (Preferred, Not Essential) – Experience in the homecare medical device field is beneficial, but full product training will be provided.
If you are interested in a long term career in home healthcare services, this is an excellent opportunity to join a progressive company where an attractive remuneration package plus a company vehicle, PDA and mobile phone are provided.

Customer Service Agent

Customer Service Agent

We are currently recruiting a full time Customer Service Agent to join a busy and supportive administration team at a leading provider of homecare services, supporting thousands of customers across the Republic of Ireland and Northern Ireland.
Payment: €14.42 per hour
Working Hours: Monday to Friday, 8am to 5pm
Contract: This is a full time Maternity Cover contract.
Key Responsibilities:
  • Handle patient and healthcare professional queries in a dynamic, customer-focused environment
  • Coordinate with internal departments and external contacts to resolve delivery-related issues
  • Process orders and support field staff using a bespoke internal database
  • Consistently meet and exceed service level targets
  • Provide general administrative support as needed
Ideal Candidate Profile:
  • Previous experience in a similar customer service or healthcare-related role
  • Excellent telephone manner and strong attention to detail
  • Strong computer skills, particularly in Microsoft Word and Excel
  • Organised, with the ability to prioritise workload effectively
  • Flexible, with a positive attitude and strong communication skills
  • Customer-focused and solutions-oriented

Customer Service Agent

Customer Service Agent

We are currently recruiting a full time Customer Service Agent to join a busy and supportive administration team at a leading provider of homecare services, supporting thousands of customers across the Republic of Ireland and Northern Ireland.

Key Responsibilities:

  • Handle patient and healthcare professional queries in a dynamic, customer-focused environment

  • Coordinate with internal departments and external contacts to resolve delivery-related issues

  • Process orders and support field staff using a bespoke internal database

  • Consistently meet and exceed service level targets

  • Provide general administrative support as needed

Ideal Candidate Profile:

  • Previous experience in a similar customer service or healthcare-related role

  • Excellent telephone manner and strong attention to detail

  • Strong computer skills, particularly in Microsoft Word and Excel

  • Organised, with the ability to prioritise workload effectively

  • Flexible, with a positive attitude and strong communication skills

  • Customer-focused and solutions-oriented