by Nathaniel O'Reilly | Mar 23, 2026
We are seeking a strong Customer Service Representative to deliver high-quality support to clients within a fast-paced, service-driven environment. This role focuses on managing customer interactions, processing orders, and ensuring a seamless customer experience while working closely with internal teams.
Responsibilities
- Provide professional support to customers via phone, email, and online platforms
- Process orders and customer requests accurately, ensuring adherence to internal deadlines
- Monitor delivery timelines and follow up on outstanding orders
- Handle customer complaints, ensuring timely resolution and appropriate escalation where required
- Work closely with operations, logistics, sales, and finance to deliver a consistent customer experience
- Maintain up-to-date knowledge of products, services, and promotions to effectively support customers
- Contribute to ongoing process improvements and support cross-functional initiatives
- Take on additional responsibilities such as system or process specialist roles as experience develops
Skills and Experience
- Strong working knowledge of ERP systems such as SAP or Oracle and CRM platforms such as Salesforce desirable
- Highly organised with strong attention to detail and accuracy
- Excellent communication skills with a customer-focused approach
- Ability to manage multiple tasks in a fast-paced environment
- Strong interpersonal skills with a positive and professional manner
- Self-motivated with a high level of accountability for customer satisfaction
- Comfortable working as part of a team in an international environment
- Relevant qualification or minimum three years’ experience in a customer-facing role
by Nathaniel O'Reilly | Mar 23, 2026
We are seeking a Credit Controller to perform tracking and reconciling accounts, contacting customers regarding overdue payments, and maintaining accurate financial records. You will work closely with the finance team to ensure the smooth flow of funds and minimize bad debt exposure.
Key Responsibilities:
- Manage and control the company’s outstanding debts to minimize financial risk and improve cash flow.
- Accurately process and reconcile customer invoices and credit notes.
- Contact customers to ensure timely payment, negotiate payment terms, and resolve billing issues.
- Assess credit risk for new and existing customers, making recommendations for credit limits.
- Regularly reconcile customer accounts, identify discrepancies, and resolve any issues promptly.
- Prepare and present regular reports on the status of accounts receivable, aged debt analysis, and collections progress.
- Ensure compliance with company credit policies and industry regulations.
- Documentation Management: Maintain organized and complete records of all credit-related activities.
- Build and maintain positive relationships with customers while ensuring payment obligations are met.
Skills and Experience:
- Proven experience in credit control or a related financial role.
- Strong understanding of financial principles, credit management, and risk assessment.
- Effective communication, negotiation, and conflict resolution skills.
- Ability to analyze data, identify trends, and make informed decisions.
- High level of accuracy and precision in financial record-keeping.
by Nathaniel O'Reilly | Mar 23, 2026
We are searching for an experienced EHS professional is required to support site-wide safety, environmental, and compliance initiatives within a regulated environment. The role focuses on risk management, continuous improvement, and fostering a strong safety culture while ensuring alignment with regulatory and industry standards.
Responsibilities
- Manage and maintain the site risk assessment schedule, driving initiatives to reduce workplace risks
- Ensure compliance with EHS legislation and ISO 14001 and ISO 45001 standards
- Oversee Management of Change processes, ensuring all EHS considerations are addressed for new and existing projects
- Support sustainability initiatives across energy, water, and waste reduction programmes
- Promote a safety-first culture across all departments, supporting teams in understanding and meeting EHS requirements
- Deliver EHS training and support site engagement activities related to health, safety, and wellbeing
- Monitor and review EHS performance, ensuring continuous improvement across site operations
Skills and Experience
- Degree or qualification in EHS, Health & Safety, or a related discipline; NEBOSH or equivalent preferred
- Strong knowledge of ISO 14001 and ISO 45001 standards
- Experience within manufacturing, pharmaceutical, or a similar regulated environment
- Solid understanding of risk management and EHS systems
- Strong organisational and documentation management skills
- Proficient in EHS management systems and software tools
- Excellent communication skills with the ability to influence and engage stakeholders at all levels
by Nathaniel O'Reilly | Mar 16, 2026
We are seeking a Supply Chain Analyst to support logistics and transportation operations within a dynamic supply chain team. This role involves analysing supply chain performance, working with logistics partners, and supporting procurement activities across multiple transportation modes.
Responsibilities
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Support logistics and transportation sourcing activities across multiple freight modes including road, parcel, air, ocean, and warehousing
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Assist with supplier evaluation, onboarding, and contract coordination with logistics partners
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Contribute to the execution of procurement strategies aimed at improving efficiency and cost control within the supply chain
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Work closely with procurement and logistics teams to support operational planning and strategic initiatives
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Monitor and report on financial and performance metrics, including forecasting, cost savings opportunities, and project tracking
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Analyse logistics market trends and provide insights to support informed decision-making
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Assist with supply chain improvement initiatives and cross-functional projects
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Maintain accurate data and reporting related to logistics operations and supplier performance
Skills and Experience
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Bachelor’s degree in Supply Chain, Business, Logistics, or a related discipline
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Minimum of five years’ experience in a supply chain, logistics, or procurement environment
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Familiarity with supplier and contract management processes
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Strong analytical ability with advanced Excel and data analysis skills
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Ability to interpret data, identify trends, and support business decisions
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Highly organised with strong attention to detail
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Strong communication and stakeholder engagement skills
by Nathaniel O'Reilly | Mar 10, 2026
We’re looking for a dynamic individual to join our client, providing exceptional customer service and technical support to improve patients’ lives.
What you will be doing- Full Training Will Be Provided
- Installation/service of medical oxygen equipment.
- Installation/service of ventilation equipment.
- Providing training and technical support to our patients and their families.
- Providing product knowledge to both private sector and Hospital environment.
- Provide after-hours patient support on a roster basis.
What we are looking for:
- Outstanding People Skills – You enjoy working with patients and delivering top-tier customer service.
- Strong Communication Skills – Excellent verbal and written skills are essential.
- Technical Expertise & Attention to Detail – Experience in technical repairs is advantageous.
- IT Proficiency – Comfortable using computers and working with IT systems.
- Adaptability & Initiative – Willing to take on varied tasks and responsibilities.
- Valid Driving Licence (2+ Years) – A full, clean driving licence is required.
- Geographical Knowledge – Familiarity with the Clare area and flexibility to travel when needed.
- Location – Must be based in Ennis or surrounding areas.
- Industry Experience (Preferred, Not Essential) – Experience in the homecare medical device field is beneficial, but full product training will be provided.
If you are interested in a long term career in home healthcare services, this is an excellent opportunity to join a progressive company where an attractive remuneration package plus a company vehicle, PDA and mobile phone are provided
