Residential Service Driver

Residential Service Driver

We are currently recruiting a Residential Service Driver to join our client’s healthcare team. This is a rewarding opportunity to support patients in their homes by delivering, installing, and maintaining essential medical equipment. Full training will be provided.

Key Responsibilities

  • Deliver, install, and service medical oxygen and ventilation equipment.
  • Provide training and technical support to patients and their families.
  • Assist healthcare professionals with product knowledge and equipment support.
  • Ensure equipment is operating safely and effectively.
  • Participate in an on-call rota to provide after-hours patient support.

What We’re Looking For

  • Excellent customer service and interpersonal skills.
  • Strong verbal and written communication skills.
  • Good technical aptitude, with repair or maintenance experience an advantage.
  • Comfortable using IT systems and mobile devices.
  • Self-motivated with a flexible approach to work.
  • Full clean driving licence held for at least 2 years.
  • Familiarity with the Clare area and willingness to travel as required.
  • Based in Ennis or the surrounding area.
  • Previous healthcare, homecare, or medical device experience is desirable but not essential, as full training will be provided.

Customer Service Agent

Customer Service Agent

We are currently recruiting a full time Customer Service Agent to join a busy and supportive administration team at a leading provider of homecare services, supporting thousands of customers across the Republic of Ireland and Northern Ireland.

Key Responsibilities:
  • Handle patient and healthcare professional queries in a dynamic, customer-focused environment
  • Coordinate with internal departments and external contacts to resolve delivery-related issues
  • Process orders and support field staff using a bespoke internal database
  • Consistently meet and exceed service level targets
  • Provide general administrative support as needed
Skills and Experience:
  • Previous experience in a similar customer service or healthcare-related role
  • Excellent telephone manner and strong attention to detail
  • Strong computer skills, particularly in Microsoft Word and Excel
  • Organised, with the ability to prioritise workload effectively
  • Flexible, with a positive attitude and strong communication skills
  • Customer-focused and solutions-oriented