Store Supervisor

Store Supervisor

We are searching for a Store Supervisor and take an active role in delivering exceptional customer service while ensuring smooth daily operations. As a key part of the leadership team, you will oversee daily activities, support your team, and maintain high operational standards in line with company policies.

Responsibilities:

  • Lead and motivate the team to provide excellent customer service and achieve operational goals.
  • Work closely the Store Manager in overseeing daily operations, including opening, closing, and staff management.
  • Handle customer feedback and resolve issues effectively and promptly.
  • Assist in managing stock levels, budgets, and sales targets to meet business objectives.
  • Ensure compliance with health and safety standards, including HACCP protocols.
  • Monitor and analyze store performance, providing feedback and support to team members.
  • Plan and manage staff schedules to ensure efficient coverage.
  • Maintain accurate records, including timekeeping and financial reporting.
  • Promote a positive and inclusive work environment by promoting teamwork and open communication.

Skills:

  • Minimum of 2-3 years’ experience in a fresh food supervisory role, preferably in retail.
  • Strong leadership skills with the ability to motivate and guide a team.
  • Excellent customer service and conflict resolution skills.
  • Organizational skills to manage tasks, schedules, and operational priorities.
  • Familiarity with retail operations, including stock management and sales reporting.
  • Effective communication and interpersonal skills for engaging with customers and team members.
  • Attention to detail and ability to handle multiple responsibilities in a fast-paced environment.

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