Clinical Nurse Manager

Clinical Nurse Manager

Clinical Nurse Manager

Our client, a global leader in Healthcare Solutions is seeking a Clinical Nurse Manager on a contract basis to manage their client base in Cork, Kerry Waterford and Limerick.

The ideal candidate will have experience with woundcare, tissue viability and negative pressure.

Job Responsibilities

  • Develop, maintain and own robust territory & key account plans designed to exceed sales targets and drive market share through effective targeting of appropriately identified opportunities.
  • Effectively manage customer activity records in order to support a customer-centric approach (Salesforce CRM).
  • Organise & attend industry exhibitions, customer organised study events, lunchtime meetings and any other appropriate events to drive demand for the company’s products and build loyalty with identified customer.
  • Actively gather knowledge of competitor products, claims and activities and share with Regional Sales Manager in order to support business development and strategy.
  • Keep up to date with relevant clinical trends & product developments in industry
  • Develop intimate knowledge of the customer’s practice and priorities to ensure that the company programmes are customer focused and relevant.
  • Influence customers and their practice using clinical and evidence based arguments.
  • Develop and present a sales force weekly territory review with Regional Sales Manager.
  • Develop and agree key account plans to ensure consistent and aligned approach.
  • Use salesforce programmes to identify opportunities and monitor sales success.
  • Daily Sales Force updates on activities
  • Identify appropriate opportunities to utilise internal sales resource to drive sales growth and customer messaging.
  • To utilise internal sales resource to drive sales growth and customer messaging.

Assistant Manager

Assistant Manager

Assistant Manager

Join our clients team as an Assistant Manager and play a crucial role in delivering exceptional customer service and ensuring smooth shop operations. You will lead and manage a dedicated team, focusing on daily operations and maintaining compliance with company protocols. This role focuses on providing the best possible service to customers while nurturing a healthy working environment where all are welcome.

Responsibilities

  • Lead and motivate your team to deliver top-notch customer service and maintain operational excellence.
  • Promote and embody company values, serving as an ambassador for our brand and championing company culture.
  • Oversee daily shop operations, directing employee tasks, managing workflows, and maintaining high standards during opening and closing.
  • Handle customer feedback, addressing complaints, and ensuring issues are resolved promptly and effectively.
  • Implement business strategies by assigning roles and tasks, managing stock, budgets, and profit & loss to meet organizational goals.
  • Ensure compliance with health and safety regulations and legal policies, including HACCP protocols.
  • Monitor and analyze sales performance, track staff performance, and provide necessary feedback and training.
  • Maintain accurate timekeeping and personnel records, and manage shop finances with prompt bookkeeping.
  • Plan and manage staff rosters, ensuring adequate coverage and efficient scheduling for the shop.
  • Maintain effective communication with team members and senior management, fostering a positive work environment.

Skills and Qualifications

  • Minimum of 5 years’ experience managing teams of 10 or more people.
  • Confident leadership skills to motivate and challenge others to deliver excellence.
  • Strong commercial acumen with a proven track record in driving operational standards across the shop.
  • Previous experience in rota planning and managing yearly projected requirements.
  • Excellent team-building and leadership skills with a focus on delivering exceptional customer service.
  • Ability to make independent decisions in a busy, customer-focused environment.
  • Experience with understanding and creating planograms.
  • Strong communication, interpersonal, and leadership skills for effective interaction across departments.
  • Detail-oriented and well-organized, with the ability to adhere to deadlines and handle conflict resolution.
  • Proven success in working with all levels of management and motivating team members.