Commercial Lines Insurance

Commercial Lines Insurance

Excellent new opportunity for a Commercial Lines Account Handler to join a busy insurance company in the west of Ireland. This is a hybrid role which can be based out of Galway, Sligo, or Mayo office. Salary is DOE

Tasks & Responsibilities

  • Responsibility for the handling of a range of commercial business clients, handling renewals, queries, cover instructions, mid-term amendments, claims etc. with an emphasis on, but not limited to, the retention of existing business
  • Working closely with clients, insurers and colleagues, carefully managing and maintaining information / documentation for prospects and clients
  • Timely reporting of relevant information

Skills and Experience

  • A customer focused team player, committed to providing an excellent service and retaining clients through developing and cementing long term relationships
  • Strong interpersonal skills essential
  • APA / CIP qualification (commercial lines) is required as minimum
  • Experience & knowledge of commercial insurance broking is desirable

Customer Service Advisor Insurance

Customer Service Advisor Insurance

Excellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Tuam, Galway. The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer.

Tasks and responsibilities:

  • Tasked with fostering new business growth across diverse personal insurance categories: motor, home, farm, van, health, and marine.
  • Efficiently manage policy queries and adjustments to meet clients’ evolving needs.
  • Essential role in ensuring client retention throughout the annual renewal cycle.
  • Handle day-to-day administrative tasks associated with personal lines policies.
  • Proactively spot cross-selling opportunities by understanding clients’ insurance needs.
  • Ensure exceptional client experiences, whether face-to-face or over the phone.
  • Collaborate effectively and demonstrate flexibility to support team objectives.
  • Mandatory compliance with regulatory standards such as CBI, CPC, GDPR, and internal policies.

Experience and Qualifications

  • Experience and knowledge in a personal insurance environment.
  • APA/CIP qualification or working towards.

Customer Service Advisor Insurance

Customer Service Advisor Insurance

Excellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Galway City Centre. The position is permanent office-based role and has a salary of up to €34,000 with excellent benefits on offer.

Tasks and responsibilities:

  • Tasked with fostering new business growth across diverse personal insurance categories: motor, home, farm, van, health, and marine.
  • Efficiently manage policy queries and adjustments to meet clients’ evolving needs.
  • Essential role in ensuring client retention throughout the annual renewal cycle.
  • Handle day-to-day administrative tasks associated with personal lines policies.
  • Proactively spot cross-selling opportunities by understanding clients’ insurance needs.
  • Ensure exceptional client experiences, whether face-to-face or over the phone.
  • Collaborate effectively and demonstrate flexibility to support team objectives.
  • Mandatory compliance with regulatory standards such as CBI, CPC, GDPR, and internal policies.

Experience and Qualifications

  • Experience and knowledge in a personal insurance environment.
  • APA/CIP qualification or working towards.