Motor Claims
Excellent new opportunity for an experienced Motor Claims Handler to join a small close-knit team in D.18.
- Permanent
- Salary up to €60,000 DOE
- Hybrid
- Additional benefits
Responsibilities
- Supporting and advising claimants throughout the process of their claim.
- Prioritising your own caseload to meet deadlines, whilst providing a high quality of customer service.
- Analysing the details for each claim made by a policyholder to establish whether it satisfies policy conditions.
- Drawing on technical expertise to determine and apply effective claim management strategies, tailored to the circumstances of each individual file: including – consideration of required investigations, liability, quantum, fraud, negotiation, and any other relevant factors.
- Ensuring accurate information and documentation is collected and recorded throughout investigations.
- Ensuring claims files remain accurate and up to date.
- Consulting with solicitors, and other legal and claims professionals, to negotiate the terms of a claim to a successful outcome, as appropriate.
- Focussing on controlling claim cost whilst meeting customer and regulatory expectations.
- Where appropriate, processing of provider bordereaux such as windscreen, car rental and motor assessor invoices; and,
- Acting within agreed authority limits.
Experience and Qualifications
- Work collaboratively with, and learn from, other internal departments such as underwriting and compliance.
- Work closely with senior management, having significant industry experience.
- Collaborate closely with external experts to achieve successful claim outcomes and provide great customer service; and,
- Become part of a growing business.
- We support professional examinations / designations and reward achievement of APA, CIP, MDI and ACII.