by Nathaniel O'Reilly | Jul 12, 2024
Our client is seeking a Store Manager to lead the overall success of their store. The Store Manager will be responsible for recruiting, coaching, and developing the team, maintaining high engagement, and preparing team members for future leadership roles. Additionally, the role involves setting clear objectives and KPI targets for the team to achieve.
Key Responsibilities
- Drive store sales, increase productivity, and manage costs effectively using commercial acumen.
- Utilize daily and weekly commercial reports to optimize store operations for optimal daily trading.
- Recruit, coach, and develop a highly skilled and engaged team, focusing on nurturing future leaders.
- Define clear objectives and KPI targets for the team and ensure consistent follow-up to achieve them.
- Provide guidance and support to underperforming team members to align their performance with established objectives.
- Demonstrate commercial leadership by fostering the development of an exceptional team and showing a keen interest in all in-store concepts.
- Oversee stock management and rotation to ensure efficient operations.
- Implement visual merchandising guidelines and communicate results to the regional operations team.
- Conduct regular competitor analysis and report significant findings to the operations team.
- Maintain open and regular communication with the regional and brand center teams to ensure successful operations.
Key Requirements
- Experience in delivering exceptional customer service and driving overall store performance.
- Ability to make sound business decisions and take initiative in the absence of higher management.
- Proficiency in analyzing reports and driving store productivity to achieve profitability.
- Understanding of market trends, fashion, and fitness trends, with a competitive edge.
- Strong commitment to investing in people, with the ability to lead, coach, and develop a highly talented team.
Apply Now!
by Nathaniel O'Reilly | Jul 12, 2024
Our client, a well-renowned leader in their field of work, considers that the heart of their success are their customers! They believe they are the reason they exist, and they never forget it!
They’re recognised for offering the highest possible standards of customer service and experience, yet their customer expectations are continually evolving.
Job Description
As a Retail Operations Manager, you will be part of inspiring, coaching and developing your team to enjoy and excel in their roles.
You will possess a real passion for retail and the flexibility to handle the details of daily operations along with more complex, systems-based protocols that demand strict adherence to regulation.
You’ll not only manage the workflow of our team members, but also interact with customers as the face of our company. The most successful Managers will be passionate about quality control and continuous customer satisfaction, achieved through effective employee training and implementation of company policy.
Skills and Qualifications
- A minimum of 5 years’ experience managing teams of 10 or more people.
- Confident leader who can motivate and challenge others to deliver excellence.
- Strong commercial acumen.
- Proven track record in driving operational standards across the team.
- Previous experience of rota planning and yearly projected requirements of same.
- Possess an excellent track record of Team Building and Leadership.
- Ability to deliver World Class Customer Service on a daily basis throughout your team.
- Ability to make independent decisions in a busy environment where the customer is at the heart of every decision.
- Experience of working with Planograms, in both understanding and creating.
- Excellent communication, interpersonal, and leadership skills with the ability to communicate effectively across all departments.
- Detail-oriented, well organised and able to adhere to deadlines.
- Experience with customer service and conflict resolution.
- Proven success in working with all levels of management.
- Ability to motivate people on your team and develop members within your team.
by Nycola Hillis | Jul 4, 2024
Territory Business Manager
Our client, a global leader in Healthcare Solutions is seeking a Territory Business Manager on a contract basis to manage their client base in Cork, Kerry Waterford and Limerick.
The ideal candidate will have experience with woundcare, tissue viability and negative pressure.
Job Responsibilities
- Develop, maintain and own robust territory & key account plans designed to exceed sales targets and drive market share through effective targeting of appropriately identified opportunities.
- Effectively manage customer activity records in order to support a customer-centric approach (Salesforce CRM).
- Organise & attend industry exhibitions, customer organised study events, lunchtime meetings and any other appropriate events to drive demand for the company’s products and build loyalty with identified customer.
- Actively gather knowledge of competitor products, claims and activities and share with Regional Sales Manager in order to support business development and strategy.
- Keep up to date with relevant clinical trends & product developments in industry
- Develop intimate knowledge of the customer’s practice and priorities to ensure that the company programmes are customer focused and relevant.
- Influence customers and their practice using clinical and evidence based arguments.
- Develop and present a sales force weekly territory review with Regional Sales Manager.
- Develop and agree key account plans to ensure consistent and aligned approach.
- Use salesforce programmes to identify opportunities and monitor sales success.
- Daily Sales Force updates on activities
- Identify appropriate opportunities to utilise internal sales resource to drive sales growth and customer messaging.
- To utilise internal sales resource to drive sales growth and customer messaging.
by Nycola Hillis | Jul 1, 2024
Territory Business Manager
Our client, a global leader in Healthcare Solutions is seeking a Territory Business Manager on a contract basis to manage their client base in Cork, Kerry Waterford and Limerick.
The ideal candidate will have experience with woundcare, tissue viability and negative pressure.
Job Responsibilities
- Develop, maintain and own robust territory & key account plans designed to exceed sales targets and drive market share through effective targeting of appropriately identified opportunities.
- Effectively manage customer activity records in order to support a customer-centric approach (Salesforce CRM).
- Organise & attend industry exhibitions, customer organised study events, lunchtime meetings and any other appropriate events to drive demand for the company’s products and build loyalty with identified customer.
- Actively gather knowledge of competitor products, claims and activities and share with Regional Sales Manager in order to support business development and strategy.
- Keep up to date with relevant clinical trends & product developments in industry
- Develop intimate knowledge of the customer’s practice and priorities to ensure that the company programmes are customer focused and relevant.
- Influence customers and their practice using clinical and evidence based arguments.
- Develop and present a sales force weekly territory review with Regional Sales Manager.
- Develop and agree key account plans to ensure consistent and aligned approach.
- Use salesforce programmes to identify opportunities and monitor sales success.
- Daily Sales Force updates on activities
- Identify appropriate opportunities to utilise internal sales resource to drive sales growth and customer messaging.
- To utilise internal sales resource to drive sales growth and customer messaging.
by Nathaniel O'Reilly | Jun 28, 2024
Overview
We are excited to present an excellent opportunity for a Personal Lines Account Handler to join our clients team at a busy insurance broker in Cork. This role is perfect for a driven professional with a passion for providing exceptional customer service and expertise in personal lines insurance.
Responsibilities
- Conduct comprehensive market research to issue competitive and customized insurance quotations to new and existing clients, covering personal cars, vans, and homes.
- Ensure all necessary documentation is in place and payments are processed accurately and promptly.
- Provide daily support and service to clients, including issuing renewals, conducting market comparisons, finalizing insurance placements, and updating policy schedules.
- Manage ad hoc client requests, such as policy queries, mid-term adjustments, and claims reporting.
- Stay informed on insurer products, rates, and competitor activities in the marketplace.
- Maintain excellent file management and documentation to ensure compliance with legal requirements, Central Bank codes, company procedures, and business ethics.
- Collaborate with colleagues to improve customer service processes and enhance client satisfaction.
Experience and Qualifications
- Proven experience working in general insurance broking or within an insurance company, with a focus on personal lines.
- APA or CIP qualifications (complete or in progress).
- Exceptional analytical and problem-solving skills, with a keen eye for detail.
- Strong verbal and written communication skills, capable of conveying complex information clearly and effectively.
- Ability to thrive in a fast-paced, dynamic environment while managing multiple tasks and deadlines.
- Proficiency in IT, with experience using insurance software (experience with Relay is desirable but not essential).
- Excellent customer service skills, with a commitment to providing a high level of support and satisfaction.
- Strong organizational skills and the ability to work both independently and as part of a team.
- Self-motivated and proactive, with the ability to take initiative and drive continuous improvement.
Additional Benefits
- Comprehensive training and support for professional development, including assistance with further studies and qualifications.
- Flexible working arrangements, including the option for hybrid work after the training period.
- Generous discounts on motor, home, and travel insurance for employees.
- Access to a supportive and collaborative team environment, fostering personal and professional growth.
If you have the qualifications and experience outlined above and are ready to take on a new challenge, Apply and become a valued member of our team.
