Trade Sales Assistant
We are looking for an enthusiastic Trade Sales Assistant to join a busy branch team. This role is ideal for someone who enjoys working with customers, is confident handling sales transactions, and takes pride in delivering excellent service.
You’ll play a key part in the smooth running of the branch by supporting customers, assisting with sales, and helping to maintain high standards across all areas.
Responsibilities:
- Act as the first point of contact for customers at the trade counter and on the phone
- Provide advice, product information, and accurate quotations to help customers find the right solutions
- Process orders and payments, ensuring attention to detail and efficiency
- Keep customers updated on order status, deliveries, and any changes
- Proactively promote products, highlight alternatives, and maximise sales opportunities
- Support the branch with stock, deliveries, and general upkeep when needed
- Stay informed on product ranges, promotions, and branch targets
- Follow all health and safety guidelines and contribute to a safe workplace
Skills and Experience:
- Previous experience in a customer-facing role, ideally in a trade or retail setting
- Strong communication skills with a focus on delivering great service
- A flexible, hands-on approach and willingness to support the wider team
- Full, clean driver’s licence
- Comfortable using computer systems for sales and administration
Benefits:
- Performance-related bonus scheme
- Monday to Friday working week, plus Saturday morning (paid at time and a half)
- Pension scheme with employer contribution
- Employee Assistance Programme and wellness initiatives
- Life cover and staff discount scheme
- Ongoing training, development, and education support