IT Support Specialist
IT Support Technician – North County Dublin
An exciting opportunity has arisen for an IT Support Technician to join a dynamic team in North County Dublin. This role is perfect for someone looking to grow their IT career while supporting a busy operational environment.
This is a full time in office role and due to the location the successful candidate must have access to their own transport.
The Role
You’ll provide on-site and remote 1st & 2nd line support, ensuring minimal downtime across key systems and infrastructure. Responsibilities include:
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Supporting approx. 150 users via helpdesk and face-to-face assistance
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Managing IT assets, onboarding/offboarding, and device setup
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Troubleshooting hardware/software issues (Windows, Office, VOIP, warehouse devices)
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Assisting with deployments, upgrades, and IT projects
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Maintaining compliance with IT security and company policies
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Occasional out-of-hours support
Skills & Experience
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Strong interest in IT with good problem-solving skills
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Knowledge of Windows OS, Active Directory, and Office
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Experience with hardware troubleshooting and support desk systems
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IT certifications (CompTIA A+, ITIL) desirable
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Exposure to Windows Server, VOIP, and warehouse devices an advantage
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Strong communication skills with ability to train non-IT users
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Own transport and full driving licence required
What’s on Offer
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Career progression opportunities
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Competitive salary, bonus & pension
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25 days annual leave
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Employee Assistance Program
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Service awards & benefits
Please note: This role is open to candidates based in Ireland who hold full permission to work here on a permanent, full-time basis.