Bodily Injury Claims Handler

Bodily Injury Claims Handler

Our client, a leading Dublin-based insurance company, and they currently looking for an experienced Claims Handler specialising in bodily injuries. The successful candidate will be responsible for efficiently managing claims of varying complexities, ensuring a proactive and effective approach with a strong focus on indemnity, expense, and customer service.

Responsibilities:

  • Manage a portfolio of moderate to high potential claims within authority limits
  • Establish accurate and timely reserves, consistently reviewing throughout the claims cycle
  • Demonstrate advanced technical competence in handling complex bodily injury claims
  • Utilize strong policy language skills for precise interpretation
  • Drive cases to timely and accurate resolutions with a focus on customer service, indemnity, and expense management
  • Cultivate and manage key internal and external relationships
  • Ensure adherence to legal and regulatory requirements
  • Support Lines of Business heads by presenting a highly credible claims proposition
  • Pursue continuous improvement in claims file handling through Quality Audit processes

Skills & Qualifications:

  • Minimum 5 years of relevant claims handling experience.
  • CIP qualification required; ACII qualification desirable.
  • Accredited under the Minimum Competency Requirements.
  • Strong written and verbal communication skills.
  • Effective workload and diary management.
  • Team collaboration and adaptability.

Benefits:

  • Hybrid & Flexible working
  • Health Insurance Subsidy
  • Life & Private Health Insurance
  • Group Pension Scheme.
  • Access to Employee Assistance Program
  • Health Screening every 2-3 years
  • Cycle to work program
  • Travel Saver Discounts
  • Annual Flu Vaccines

HR Advisor

HR Advisor

Our client is one of Ireland’s top professional services providers. Due to their continued success, they are currently seeking an experienced HR Advisor to join their growing team. The successful HR Advisor works closely with clients to create and review customized employment and HR documentation, offering precise and commercially focused advice on HR and employment law matters.

Role

  • Staying abreast of HR and Employment Law updates through company training and resources.
  • Meeting set KPIs by delivering high-quality advice promptly and effectively, primarily via phone and supplemented by email and video conferencing.
  • Owning cases through all stages, fostering rapport with clients throughout.
  • Accurately documenting advice on our internal system and assuming accountability for ongoing cases.
  • Providing clients with necessary information/documentation to bolster advice.
  • Ensuring advice aligns with client HR documentation and internal policies.
  • Adhering to internal protocols for managing and escalating cases as necessary.
  • Skillfully handling a diverse portfolio of ongoing and intricate client cases, offering guidance and support.
  • Conducting HR and employment law training sessions for client and non-client groups.
  • Maintaining flexibility to uphold service standards and suggesting additional services where appropriate.
  • Assisting other departments, particularly HR Consultancy, in employment contract and handbook provision and updates.

Requirements

  • A minimum of 1 year of experience with a solid understanding of employment law and HR best practices.
  • Exceptional verbal communication skills, fostering professional and confident client interactions.
  • Strong written English skills with a keen eye for detail.
  • Ability to effectively prioritize and thrive in a fast-paced environment.
  • Excellent organizational skills and a knack for presenting information accurately.
  • Proficiency in word processing, with a detail-oriented approach.

Salary & Benefits

  • €35,000 – €45,000
  • Flexible Working Hours
  • Health Care Scheme
  • Pension Scheme
  • 25 Days Annual Leave

HR Advisor

HR Advisor

Our client is reshaping the future of shipping, logistics, and marine services across the UK, Ireland, and Gibraltar. They foster a culture of innovation, diversity, and individual value, offering exciting opportunities for professional growth. Currently they are seeking an experienced HR Advisor for their expanding Dublin office, where you’ll play a key role in executing their people strategy. If you’re an HR Generalist with expertise in Irish and UK employment law, thrive in complex employee relations cases, and bring a proactive mindset, we want to hear from you. Competitive salary, hybrid work options, and a fantastic Dublin location await!

Role:

  • Providing expert advice and support to employees and line managers in alignment with company policies, values, and employment legislation.
  • Collaborating with line managers on employee relations cases, including absence management, grievances, disciplinaries, and performance management.
  • Producing and analysing HR data and reports for strategic decision-making.
  • Assisting with HR administrative tasks and projects as required.
  • Contributing to and supporting the delivery of the HR strategy.
  • Managing weekly and monthly payrolls.
  • Collaborating with the HR Manager and the wider people team to enhance existing HR processes and procedures.

Requirements:

  • A strong background as an HR Generalist with extensive knowledge of Irish and UK employment law.
  • Proven experience in managing and leading complex employee relations cases.
  • Ability to build strong, collaborative business relationships to influence positive change.
  • In-depth knowledge of current HR best practices and initiatives.
  • Proven ability to multitask effectively and efficiently, meeting deadlines with minimal supervision.
  • Ownership mindset, problem-solving skills, and sound judgment.
  • Excellent attention to detail.
  • Outstanding organizational and communication skills, with a background in project management.
  • Proficiency in all Office365 products.

Salary & Benefits:

  • €40 000 – €50 000
  • Hybrid and Flexible working
  • Excellent location in Dublin
  • Great work culture

HR Consultant Dublin

HR Consultant Dublin

HR Consultant

Job Purpose

The role of HR Consultant is to liaise with clients to create and review bespoke employment and HR documentation and to provide accurate commercially focused advice to clients on all related aspects of HR and employment law

Job Overview

This role is a busy and fast paced position within Employment Consultancy Services Department and HR Consultants are expected to have an excellent understanding of employment law, specifically relating to policy wording and requirements. This role requires a particular focus on attention to detail and a strong client focus.

Main Duties

· Review clients’ HR and employment documentation checking for terms that breach legislation, amending typographical/grammatical errors and updating to ensure each client has robust HR documentation to suit their business.

· Liaise with clients in a timely manner, producing professional quality documentation, and dealing with queries as appropriate, whilst adhering to the company’s current policies, procedures, and SLAs.

· To take responsibility for the management of your workload and diary, ensuring that you book the required number of appointments in accordance with Company protocol, to include proactively contacting clients to arrange appropriate appointments in accordance with the client’s agreement.

· Liaise with clients primarily via video conference and telephone to create bespoke employment documentation in accordance with the company’s policies and procedures. You will also be required to undertake face to face meetings when required.

· Carry out necessary and associated administration

· Produce daily and weekly reports as required.

· Contribute to a knowledge sharing and collegiate culture, supporting training and development of others, valuing and utilising the different skills and expertise of colleagues.

· Ensure knowledge of employment law and HR best practice is continually updated.

· Present HR and employment law training to client and non-client groups via video conference or in person.

· Assist other departments when required, in particular the HR Advisory department.

· Attend team meetings and training as and when required, to include those which may take place outside your normal working hours/days.

· Ensure you have a strong understanding of the services offered by the client and the ability to confidently discuss these services with clients, making recommendations as appropriate.

· Undertake or provide support with any bespoke projects as requested by Management.

· Carry out other tasks as deemed necessary by the company.

What you Bring to the Team

Minimum 1 year experience in a HR role or People Management position

· Excellent knowledge of employment law and HR best practice

· Exceptional communication skills

· Professional and confident manner when interacting with clients

· Excellent written English

· Attention to detail

· Ability to prioritise your workload whilst working under pressure

· Strong organisational skills

· Ability to present information accurately

· Excellent word processing skills

Desired Competencies

· Accuracy

· Analytical thinking

· Ownership/Initiative into action

· Business awareness

· Tenacity

· Positive approach to change