by Nycola Hillis | Jan 24, 2025
HR Administrator
Our Client, a leading provider of HR Advice and support, are seeking an experienced HR Administrator to join their team in Dublin 3
This role has excellent salary and benefits with great opportunity for career progression.
Job Overview
We are looking for a motivated and enthusiastic HR Administrator who can combine professional HR and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key.
Day-to-Day Responsibilities
- Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with HR consultant support, explaining their options and responsibilities.
- Review case files and draft on the client’s behalf compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations, and consultations.
- Manage HR consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes.
- Work positively with HR consultants to effectively manage their time and client expectations.
- Create and maintain files, system logs and other administrative tasks.
- Work towards the team objective of obtaining repeat business.
What you Bring to the Team
- Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focused HR role.
- Customer service experience.
- Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail.
- Strongly focused on delivering an excellent client experience at all stages.
- A positive approach in a fast-moving, busy team environment.
by Nycola Hillis | Jan 24, 2025
Business Development Manager
Excellent new opportunity for an experienced Business Development Manager for a field sales role based in Cork.
- Permanent
- Salary up to €50,000
- Excellent Commission for high performers
- Excellent benefits
Job Purpose
Selling into new business opportunities via pre-booked appointments that are set up by the telemarketing and the services team and opportunities from within your own referral network. Success is measured by the number of businesses acquired and the value of the contracts
Job Overview
An empathic listener with great commercial acumen who can build trusting relationships with SME business owners in the region. If you enjoy working with entrepreneurs to understand their challenges and deliver value added solutions, then this is the role for you.
This is a field based, target focussed, high energy and highly rewarding role.
The product is Ireland’s best advisory and consulting service that supports business owners in all aspects of employee management.
The ideal Business Development Manager will be local to the region and have a proven track record in sales and new business logo acquisition.
Industry experience is NOT required as full training is provided, but experience in executing a consultative ‘value based’ selling style and having an extensive pool of prospective clients is a pre-requisite.
Day-to-Day Responsibilities
- Deliver consultative in-person sales meetings with 4 SMEs daily, most appointments are pre-booked by an office-based sales support team.
- Use your professional/informal networks to generate leads to augment the office generated leads.
- Work with the Head of events to deliver a monthly seminar to business owners so as to maximise sales opportunities.
- Develop alternative sources of prospects by building referral partnership with 3rd parties.
- Achieve quarterly sales targets.
- Accurately build, manage, and maintain your sales pipeline.
- Be the best representation of the brand.
Job Requirements
- Strong track record of working in B2B sales with a high volume of clients.
- Experience with selling a service preferably to SME’s and understanding the needs of SME business owners.
- Strong commercial acumen and experience building client relationships.
- Knowledge of and local to the region with a proven track record in sales and new business logo acquisition.
- A highly energetic person with drive to seek new business and motivated by sales and targets.
by Nycola Hillis | Jan 21, 2025
HR Advisor
Excellent opportunity for an HR Advisor to join a leading HR services provider based in Dublin.
This role offers great career path and great benefits.
Tasks and Responsibilities:
- Keeping your personal knowledge of HR and Employment Law and best practice continually up-to-date by referring to Company training and updates.
- Achieving measured set KPIs to support all clients with high-quality advice in a productive manner within set SLAs. You will predominantly deliver advice by telephone, with additional interactions through email and video conference.
- Actively owning cases from start to finish, building rapport and relationships with clients on each interaction.
- Logging all advice accurately onto our bespoke internal system, taking ownership and responsibility for ongoing cases.
- Providing clients with supporting information/documentation to assist them in the advice provided.
- Ensuring that the advice given is consistent with the client’s HR documentation and internal policies.
- Following internal protocols for managing and escalating cases where applicable.
- Effectively managing a changing portfolio of on-going and complex client cases through the provision of guidance and support to the client.
- Presenting HR and employment law training to client and non-client groups via video conference or in person.
- Being flexible and adaptable in order to ensure that the client’s service is always of a high standard.
- Offering clients options regarding the take up of other products we provide and making recommendations accordingly.
- Assisting other departments when required, particularly the HR Consultancy department in the provision and updating of employment contracts and handbooks.
Skills and Experience:
- Extensive knowledge of employment law and HR best practices.
- Exceptional communication skills and the ability to interact with clients in a professional and confident manner.
- Strong written English skills with excellent attention to detail.
- Ability to prioritize workload and work efficiently under pressure.
- Strong organizational skills and the ability to present information accurately.
- Proficient in word processing.
- Highly detail-oriented.
by Nycola Hillis | Jan 21, 2025
Senior HR Consultant
Our client is a leading provider of HR Services based in Dublin 3.
This role offers excellent salary and benefits and great opportunity for career development
Job Purpose
To contribute to the achievement of the company’s mission, through the provision of professional, high quality service delivery to clients in the areas of HR best practice and application of employment law.
Job Overview
We are currently recruiting an experienced Senior HR Consultant to join our very successful Consultancy team. The successful candidate will join an experienced and professional team and will work in a fast paced and stimulating environment. The role will be varied and involve the provision of high quality HR support to clients. The successful candidate will require an exemplary understanding of HR employment law & best practice and will combine this with a commercial outlook and approach when supporting clients.
Day-to-Day Responsibilities
- Provide specialist HR & Employment Law support to clients
- Design and present effective HR solutions for a variety of clients within different industry sectors.
- Lead complex workplace investigations, for example Dignity and Respect at Work, Disciplinary and Grievances for clients
- Provide robust, pragmatic advice and guidance to clients on-site, via telephone, video conference or email in relation to HR issues
- Build strong relationships within the current designated client base
- Create new client relationships and promote HR & Employment Law expertise
- Research current developments in Employment Law and HR practice
- Research, prepare content and present seminars and training workshops on current HR topics
- Contribute to the development of new compliance products and solutions
- Work with key colleagues within the wider organisation to meet client needs
- Work on site with clients to resolve HR issues and bridge gaps in their HR service or up skill HR teams in house in line with best practice and employment legislation
- Draft written content and be a key HR contributor for our employment law publications
- Review policies and procedures for clients and provide advice/guidance on required changes to ensure documentation is compliant with legislation
- Any other duties as may be required of the Consultancy Team
What you Bring to the Team
- Appropriate 3rd level degree programme in Human Resources / Employment Law, or equivalent experience
- Minimum 3 years’ experience in an HR role providing HR support to managers and/or the business
- Experience providing advice on company policy and procedures
- Excellent knowledge of Employment Law and its application in unionised and non unionised workplaces
- Comprehensive knowledge of Human Resource developments in Ireland and Internationally
- Understanding of the role of the third party industrial relations and employment institutions in Ireland
- Highly Commercial
- A flexible and adaptable individual with a constructive ‘can do’ attitude who is willing to contribute to the development of the business to maximise new business opportunities.
- Ability to research and write HR compliance materials
- Keen interest in current HR and employment law issues
- Excellent communication skills (business English – verbal and written)
- Strong administration skills
- Good project management skills
- Experience working effectively in a team environment
- Computer Literate with experience using Windows
- Ambitious, innovative and enthusiastic
Essential Requirements of Successful Candidate:
- This is a nationwide HR Consultancy Service; therefore the successful candidate will be expected to travel and stay overnight regularly.
- Must have own transport with full clean driving licence and appropriate motor insurance.
by Nycola Hillis | Jan 21, 2025
