by Nycola Hillis | Sep 6, 2024
HR Advisor – Dublin
Join our team as a HR Advisor and become a trusted expert in providing commercially focused advice on all aspects of HR and employment law! We are looking for an enthusiastic and hardworking individual who is highly organised and has excellent attention to detail. As a HR Advisor, you will actively own cases from start to finish, building strong relationships with clients.
We offer extensive training and support to ensure that you are up-to-date with the latest HR and employment law regulations, and we have a bespoke internal system in place to help you log and manage cases effectively. This role will be fully onsite based in North Dublin.
As a HR Advisor, your main duties will include:
- Keeping your personal knowledge of HR and Employment Law and best practice continually up-to-date by referring to Company training and updates.
- Achieving measured set KPIs to support all clients with high-quality advice in a productive manner within set SLAs. You will predominantly deliver advice by telephone, with additional interactions through email and video conference.
- Actively owning cases from start to finish, building rapport and relationships with clients on each interaction.
- Logging all advice accurately onto our bespoke internal system, taking ownership and responsibility for ongoing cases.
- Providing clients with supporting information/documentation to assist them in the advice provided.
- Ensuring that the advice given is consistent with the client’s HR documentation and internal policies.
- Following internal protocols for managing and escalating cases where applicable.
- Effectively managing a changing portfolio of on-going and complex client cases through the provision of guidance and support to the client.
- Presenting HR and employment law training to client and non-client groups via video conference or in person.
- Being flexible and adaptable in order to ensure that the client’s service is always of a high standard.
- Offering clients options regarding the take up of other products we provide and making recommendations accordingly.
- Assisting other departments when required, particularly the HR Consultancy department in the provision and updating of employment contracts and handbooks.
The ideal candidate will possess the following competencies:
- Extensive knowledge of employment law and HR best practices. (minimum 1 year)
- Exceptional communication skills and the ability to interact with clients in a professional and confident manner.
- Strong written English skills with excellent attention to detail.
- Ability to prioritize workload and work efficiently under pressure.
- Strong organizational skills and the ability to present information accurately.
- Proficient in word processing.
- Highly detail-oriented.
by Nycola Hillis | Sep 6, 2024
Excellent opportunity for an HR Advisor to join a well-known HR services provider based in Cork. This is a permanent office-based role and has a salary of €40,000 DOE. There are also excellent benefits including a pension.
Tasks and Responsibilities:
- Keeping your personal knowledge of HR and Employment Law and best practice continually up-to-date by referring to Company training and updates.
- Achieving measured set KPIs to support all clients with high-quality advice in a productive manner within set SLAs. You will predominantly deliver advice by telephone, with additional interactions through email and video conference.
- Actively owning cases from start to finish, building rapport and relationships with clients on each interaction.
- Logging all advice accurately onto our bespoke internal system, taking ownership and responsibility for ongoing cases.
- Providing clients with supporting information/documentation to assist them in the advice provided.
- Ensuring that the advice given is consistent with the client’s HR documentation and internal policies.
- Following internal protocols for managing and escalating cases where applicable.
- Effectively managing a changing portfolio of on-going and complex client cases through the provision of guidance and support to the client.
- Presenting HR and employment law training to client and non-client groups via video conference or in person.
- Being flexible and adaptable in order to ensure that the client’s service is always of a high standard.
- Offering clients options regarding the take up of other products we provide and making recommendations accordingly.
- Assisting other departments when required, particularly the HR Consultancy department in the provision and updating of employment contracts and handbooks.
Skills and Experience:
- Extensive knowledge of employment law and HR best practices. (minimum 1 year)
- Exceptional communication skills and the ability to interact with clients in a professional and confident manner.
- Strong written English skills with excellent attention to detail.
- Ability to prioritize workload and work efficiently under pressure.
- Strong organizational skills and the ability to present information accurately.
- Proficient in word processing.
- Highly detail-oriented.
by Nycola Hillis | Sep 6, 2024
HR Advice Consultant
Our Client, a leading provider of HR Services is seeking a HR Advice Consultant to be a part of their great team.
This role has great salary and benefits with strong opportunity for Career Development.
Job Purpose
To work as part of our HR Advice team where you will provide HR and Employment Law advice and support to our clients throughout different sectors.
Job Overview
The HR Consultant role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present.
You will provide HR and Employment Law Advice to the wide variety of our clients throughout various industries across Ireland.
Day to Day Responsibilities
- To work in line with the departmental KPI’s, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA’s.
- To ensure that personal knowledge of employment law and HR best practice is continually updated. To advise, assist and guide clients with all employment law/HR enquiries received.
- To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.
- Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.
- Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided.
- Offer clients options regarding the take up of other products we provide and make recommendations accordingly.
- Work as part of a busy team and carry out any other tasks deemed necessary by the Management Team.
- To ensure you are fully updated on products and additional services to drive referrals and engagement with other services which aids retention.
What you bring to the team
- A “can-do” attitude, a thirst for knowledge and the ability to communicate effectively within the team.
- Ability to work in a fast-paced environment.
- A dynamic and flexible approach, as well as the ability to work under pressure.
- Practical experience in Employment Law.
- A willingness to develop your career as a HR professional.
- An enthusiasm for generating new business referrals.
- Ability to learn, research and interpret law quickly and effectively.
- Ability to prioritise and work unsupervised as required.
- Ability to work to deadlines.
- Excellent communication and written skills.
- MS Office knowledge and experience.
by Nycola Hillis | Sep 6, 2024
Excellent new opportunity for an experienced Business Development Manager for a field sales role based in Waterford/Tipperary
- Permanent
- Salary up to €50,000
- Excellent Commission for high performers
- Excellent benefits
Job Purpose
Selling into new business opportunities via pre-booked appointments that are set up by the telemarketing and the services team and opportunities from within your own referral network. Success is measured by the number of businesses acquired and the value of the contracts.
Job Overview
An empathic listener with great commercial acumen who can build trusting relationships with SME business owners in the region. If you enjoy working with entrepreneurs to understand their challenges and deliver value added solutions, then this is the role for you.
This is a field based, target focussed, high energy and highly rewarding role.
The product is Ireland’s best advisory and consulting service that supports business owners in all aspects of employee management.
The ideal candidate will be local to the region and have a proven track record in sales and new business logo acquisition.
Industry experience is NOT required as full training is provided, but experience in executing a consultative ‘value based’ selling style and having an extensive pool of prospective clients is a pre-requisite.
Day-to-Day Responsibilities
- Deliver consultative in-person sales meetings with 4 SMEs daily, most appointments are pre-booked by an office-based sales support team.
- Use your professional/informal networks to generate leads to augment the office generated leads.
- Work with the Head of events to deliver a monthly seminar to business owners so as to maximise sales opportunities. E.g. co-hosted events with the Chamber of commerce and industry
- Develop alternative sources of prospects by building referral partnership with 3rd parties.
- Achieve quarterly sales targets.
- Accurately build, manage, and maintain your sales pipeline.
- Be the best representation of the brand.
Job Requirements
- Strong track record of working in B2B sales with a high volume of clients.
- Experience with selling a service preferably to SME’s and understanding the needs of SME business owners.
- Strong commercial acumen and experience building client relationships.
- Knowledge of and local to the region with a proven track record in sales and new business logo acquisition.
- A highly energetic person with drive to seek new business and motivated by sales and targets.
by Terence O'Hara | Sep 6, 2024
Excellent opportunity for an HR Advisor to join a well-known HR services provider based in Cork. This is a permanent office-based role and has a salary of €40,000 DOE. There are also excellent benefits including a pension.
Tasks and Responsibilities:
- Keeping your personal knowledge of HR and Employment Law and best practice continually up-to-date by referring to Company training and updates.
- Achieving measured set KPIs to support all clients with high-quality advice in a productive manner within set SLAs. You will predominantly deliver advice by telephone, with additional interactions through email and video conference.
- Actively owning cases from start to finish, building rapport and relationships with clients on each interaction.
- Logging all advice accurately onto our bespoke internal system, taking ownership and responsibility for ongoing cases.
- Providing clients with supporting information/documentation to assist them in the advice provided.
- Ensuring that the advice given is consistent with the client’s HR documentation and internal policies.
- Following internal protocols for managing and escalating cases where applicable.
- Effectively managing a changing portfolio of on-going and complex client cases through the provision of guidance and support to the client.
- Presenting HR and employment law training to client and non-client groups via video conference or in person.
- Being flexible and adaptable in order to ensure that the client’s service is always of a high standard.
- Offering clients options regarding the take up of other products we provide and making recommendations accordingly.
- Assisting other departments when required, particularly the HR Consultancy department in the provision and updating of employment contracts and handbooks.
Skills and Experience:
- Extensive knowledge of employment law and HR best practices. (minimum 1 year)
- Exceptional communication skills and the ability to interact with clients in a professional and confident manner.
- Strong written English skills with excellent attention to detail.
- Ability to prioritize workload and work efficiently under pressure.
- Strong organizational skills and the ability to present information accurately.
- Proficient in word processing.
- Highly detail-oriented.
