by Laura Collins | Oct 20, 2025
Our client is seeking an experienced HR Business Partner to join their team in a busy call centre environment. You’ll provide expert HR and employment law advice to a diverse client base, managing your own portfolio of cases from initial enquiry to resolution.
This role is ideal for a motivated HR professional who thrives in a fast-paced, client-focused setting. This is a fully on site role in Dublin 3.
Key Responsibilities
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Deliver accurate, practical HR and employment law advice to clients.
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Manage a caseload efficiently, ensuring excellent service and compliance.
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Communicate with clients via phone, email, and video calls.
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Record all case details accurately in the internal management system.
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Keep up to date with employment legislation and HR best practices.
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Support clients with documentation, policies, and training sessions.
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Collaborate with internal teams to ensure high-quality, consistent advice.
Requirements
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Degree in HR, Employment Law, or related field (CIPD desirable).
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Strong knowledge of Irish employment law and HR practices.
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Excellent communication and problem-solving skills.
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Highly organised and comfortable working in a fast-paced call centre environment.
- Salary up to €40,000 per annum

by Warren Mansfield | Oct 16, 2025
Job Title: Senior HR Consultant
Location: East Wall
Position: Full-time
Job Overview
Our client is recruiting an experienced Senior HR Consultant to join their highly successful and professional consultancy team in Dublin 3. The successful candidate will work in a fast-paced and stimulating environment, providing expert HR support across a range of client sectors.
This role is varied and demands a deep understanding of employment law and HR best practice, combined with a commercial mindset to effectively support clients.
Key Responsibilities
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Provide specialist HR and Employment Law advice and support to clients.
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Design and deliver tailored HR solutions for clients across diverse industries.
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Lead complex workplace investigations including dignity and respect at work, disciplinary actions, and grievance procedures.
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Offer pragmatic and robust guidance to clients on-site, by phone, video conference, or email.
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Build and maintain strong relationships within the existing client portfolio.
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Develop new client relationships and promote the company’s HR and Employment Law expertise.
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Stay up-to-date with current developments in Employment Law and HR practices.
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Research, prepare, and present seminars and training workshops on relevant HR topics.
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Contribute to the development of new compliance products and HR solutions.
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Collaborate with colleagues across the organisation to meet client needs.
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Work directly with clients on-site to resolve HR issues, close service gaps, or upskill in-house HR teams in line with best practice and legislation.
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Draft written content and contribute to employment law publications.
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Review client policies and procedures, providing advice to ensure legislative compliance.
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Perform any other duties as required by the consultancy team.
Candidate Profile
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Relevant third-level degree in Human Resources, Employment Law, or equivalent experience.
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Minimum 3 years’ experience providing HR support in a business or management capacity.
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Proven experience advising on company policies and procedures.
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Excellent knowledge of Employment Law and its application in both unionised and non-unionised workplaces.
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Comprehensive understanding of HR developments in Ireland and internationally.
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Familiarity with the role of third-party industrial relations and employment institutions in Ireland.
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Commercially minded with strong business acumen.
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Flexible and adaptable with a proactive ‘can-do’ attitude, contributing to business growth.
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Skilled in researching and writing HR compliance materials.
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Keen interest in current HR and employment law trends.
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Excellent verbal and written communication skills with strong business English.
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Strong administrative and project management skills.
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Effective team player.
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Proficient in Windows and computer literate.
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Self-starter, innovative, and enthusiastic.

by Warren Mansfield | Oct 16, 2025
Job Title: HR Business Partner
Location: Dublin 3 (In-person)
Job Type: Permanent
Salary: Up to €40,000 per annum D0A
Job Purpose
The Employment Law Consultant will deliver accurate, commercially focused advice on all aspects of employment law and HR to our clients. You will play a key role in supporting clients by providing expert guidance, ensuring compliance, and helping them make informed decisions in a fast-paced, ever-changing environment.
Role Overview
Our client is seeking a motivated, enthusiastic, and professional HR Business Partner to join our growing team. The successful candidate will be responsible for delivering expert HR and employment law advice to a wide range of clients. You will manage your own portfolio of cases from initial contact to resolution, maintaining a high level of client service and building strong working relationships.
You must be highly organised, detail-oriented, and able to work well under pressure. This role requires initiative, problem-solving skills, and the ability to follow internal processes in a busy office/contact centre setting.
Key Responsibilities
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Provide timely, practical, and legally compliant advice to clients on all HR and employment law matters.
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Maintain up-to-date knowledge of employment legislation and best practice, utilising internal training and resources.
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Meet individual and team KPIs, ensuring all advice is delivered within agreed service levels.
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Manage a portfolio of ongoing and complex client cases, ensuring high-quality service and continuity of advice.
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Communicate with clients primarily via telephone, email, and video conferencing, offering clear and actionable guidance.
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Record all advice accurately on the internal case management system, taking ownership of cases through to resolution.
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Provide clients with supporting documentation and guidance that align with their policies and employment contracts.
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Deliver client training sessions on HR and employment law topics via video or in person, where required.
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Collaborate with internal departments, particularly the HR Consultancy team, to support contract and handbook updates.
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Ensure all advice is aligned with clients’ internal documentation and escalated appropriately when necessary.
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Identify opportunities to recommend additional services or products that would benefit the client.
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Produce daily and weekly reports as required.
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Assist in other tasks as needed by the Management Team.
Essentials
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Exceptional verbal and written communication skills.
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Confident, professional manner when engaging with clients.
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High attention to detail and strong organisational skills.
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Ability to prioritise tasks, manage a varied workload, and perform under pressure.
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Strong analytical thinking and problem-solving skills.
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Competent in word processing and presenting information clearly.
