HR Business Partner

HR Business Partner

Our client is seeking an experienced HR Business Partner to join their team in a busy call centre environment. You’ll provide expert HR and employment law advice to a diverse client base, managing your own portfolio of cases from initial enquiry to resolution.

This role is ideal for a motivated HR professional who thrives in a fast-paced, client-focused setting. This is a fully on site role in Dublin 3.

Key Responsibilities

  • Deliver accurate, practical HR and employment law advice to clients.

  • Manage a caseload efficiently, ensuring excellent service and compliance.

  • Communicate with clients via phone, email, and video calls.

  • Record all case details accurately in the internal management system.

  • Keep up to date with employment legislation and HR best practices.

  • Support clients with documentation, policies, and training sessions.

  • Collaborate with internal teams to ensure high-quality, consistent advice.

Requirements

  • Degree in HR, Employment Law, or related field (CIPD desirable).

  • Strong knowledge of Irish employment law and HR practices.

  • Excellent communication and problem-solving skills.

  • Highly organised and comfortable working in a fast-paced call centre environment.

  • Salary up to €40,000 per annum

Senior HR Consultant Dublin

Senior HR Consultant Dublin

Job Title: Senior HR Consultant
Location: East Wall
Position: Full-time

Job Overview

Our client is recruiting an experienced Senior HR Consultant to join their highly successful and professional consultancy team in Dublin 3. The successful candidate will work in a fast-paced and stimulating environment, providing expert HR support across a range of client sectors.

This role is varied and demands a deep understanding of employment law and HR best practice, combined with a commercial mindset to effectively support clients.

Key Responsibilities

  • Provide specialist HR and Employment Law advice and support to clients.

  • Design and deliver tailored HR solutions for clients across diverse industries.

  • Lead complex workplace investigations including dignity and respect at work, disciplinary actions, and grievance procedures.

  • Offer pragmatic and robust guidance to clients on-site, by phone, video conference, or email.

  • Build and maintain strong relationships within the existing client portfolio.

  • Develop new client relationships and promote the company’s HR and Employment Law expertise.

  • Stay up-to-date with current developments in Employment Law and HR practices.

  • Research, prepare, and present seminars and training workshops on relevant HR topics.

  • Contribute to the development of new compliance products and HR solutions.

  • Collaborate with colleagues across the organisation to meet client needs.

  • Work directly with clients on-site to resolve HR issues, close service gaps, or upskill in-house HR teams in line with best practice and legislation.

  • Draft written content and contribute to employment law publications.

  • Review client policies and procedures, providing advice to ensure legislative compliance.

  • Perform any other duties as required by the consultancy team.

Candidate Profile

  • Relevant third-level degree in Human Resources, Employment Law, or equivalent experience.

  • Minimum 3 years’ experience providing HR support in a business or management capacity.

  • Proven experience advising on company policies and procedures.

  • Excellent knowledge of Employment Law and its application in both unionised and non-unionised workplaces.

  • Comprehensive understanding of HR developments in Ireland and internationally.

  • Familiarity with the role of third-party industrial relations and employment institutions in Ireland.

  • Commercially minded with strong business acumen.

  • Flexible and adaptable with a proactive ‘can-do’ attitude, contributing to business growth.

  • Skilled in researching and writing HR compliance materials.

  • Keen interest in current HR and employment law trends.

  • Excellent verbal and written communication skills with strong business English.

  • Strong administrative and project management skills.

  • Effective team player.

  • Proficient in Windows and computer literate.

  • Self-starter, innovative, and enthusiastic.

HR Business Partner

HR Business Partner

Job Title: HR Business Partner

Location: Dublin 3 (In-person)
Job Type: Permanent
Salary: Up to €40,000 per annum D0A

Job Purpose

The Employment Law Consultant will deliver accurate, commercially focused advice on all aspects of employment law and HR to our clients. You will play a key role in supporting clients by providing expert guidance, ensuring compliance, and helping them make informed decisions in a fast-paced, ever-changing environment.

Role Overview

Our client is seeking a motivated, enthusiastic, and professional HR Business Partner to join our growing team. The successful candidate will be responsible for delivering expert HR and employment law advice to a wide range of clients. You will manage your own portfolio of cases from initial contact to resolution, maintaining a high level of client service and building strong working relationships.

You must be highly organised, detail-oriented, and able to work well under pressure. This role requires initiative, problem-solving skills, and the ability to follow internal processes in a busy office/contact centre setting.

Key Responsibilities

  • Provide timely, practical, and legally compliant advice to clients on all HR and employment law matters.

  • Maintain up-to-date knowledge of employment legislation and best practice, utilising internal training and resources.

  • Meet individual and team KPIs, ensuring all advice is delivered within agreed service levels.

  • Manage a portfolio of ongoing and complex client cases, ensuring high-quality service and continuity of advice.

  • Communicate with clients primarily via telephone, email, and video conferencing, offering clear and actionable guidance.

  • Record all advice accurately on the internal case management system, taking ownership of cases through to resolution.

  • Provide clients with supporting documentation and guidance that align with their policies and employment contracts.

  • Deliver client training sessions on HR and employment law topics via video or in person, where required.

  • Collaborate with internal departments, particularly the HR Consultancy team, to support contract and handbook updates.

  • Ensure all advice is aligned with clients’ internal documentation and escalated appropriately when necessary.

  • Identify opportunities to recommend additional services or products that would benefit the client.

  • Produce daily and weekly reports as required.

  • Assist in other tasks as needed by the Management Team.

Essentials

  • 3-4 Years Hands-on Experience in Employment Law.
  • Strong knowledge of Irish employment law and HR best practice.

  • Experience with Investigations, Redundancy, Disciplinary actions.
  • CIPD Preferred but not Essential.
  • Exceptional verbal and written communication skills.

  • Confident, professional manner when engaging with clients.

  • High attention to detail and strong organisational skills.

  • Ability to prioritise tasks, manage a varied workload, and perform under pressure.

  • Strong analytical thinking and problem-solving skills.

  • Competent in word processing and presenting information clearly.