Personal Lines Insurance Executive

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Job description

New opportunity for a Personal Lines Insurance Executive to join a well-known insurance brand in Dublin 18. This is a permanent position with a salary of €34,000 on offer with an excellent commission structure in place for additional earnings. There are also excellent opportunities for growth and development with great benefits available also.

The Job:

Sales and Activity Management:

  • Work with team manager on call flows and volumes of calls.
  • Dealing with web and queries from clients and close out sales across a suite of products.
  • Coach customers through the sales process, providing benefits and covers
  • Outbound to potential customers to advise of products and covers available and close out sale.
  • Work on specific campaigns with the team manager on driving additional sales
  • Customer Relationship Management:
  • Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments
  • Deal with any issues that customers may have with queries, quotes etc.

Customer Service:

  • Portray a professional image to meet or exceed customer service standards
  • Take personal responsibility for delivering the highest level of accuracy and quality in your work
  • Deal with requests and enquiries from customers, staff and management in a professional and timely manner

Team Collaboration:

  • Working as part of a team environment to ensure all customer needs are met
  • Working together to ensure the team is on track to meet monthly and yearly targets Compliance:
  • Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards

Requirements:

  • Preferable to have a strong sales or customer service background
  • At least 1 years relevant Insurance experience
  • Compliant with the Central Bank Minimum Competency Requirements – APA (Personal General Insurance) as a minimum requirement with a willingness to progress to further educational qualifications as required.
  • An enthusiastic and flexible approach
  • The ability to work in a fast paced, constantly evolving environment.
  • Strong IT skills. Relay/Applied knowledge an advantage

Person Specification:

  • Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
  • The ability to prioritize workloads and adapt to unforeseen events
  • A good degree of personal organization and a structured approach to time and resource management
  • Commitment to their own professional development
  • Sales Driven, enjoys fast paced sales activity.
  • Customer focused, working always with the customer first approach in line with the companies culture
  • Demonstrate strong Product & Technical Knowledge with willingness to become a product expert

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