Sales Consultant

Responsibilities

• Build and maintain long-term relationships with trade customers, understanding their needs and offering the right solutions.
• Identify new business opportunities and actively work towards meeting or exceeding sales targets.
• Maintain strong knowledge of products and services to advise customers effectively and accurately.
• Prepare and issue quotations, follow up on proposals, and manage customer orders through to completion.
• Offer project solutions that match customer specifications, budgets, and timelines.
• Manage a portfolio of trade accounts, ensuring regular communication and ongoing support.
• Work closely with warehouse, design, and operations teams to ensure orders are fulfilled smoothly and customers are kept informed.
• Monitor market trends, product developments, and competitor activity to stay updated and inform customer discussions.
• Ensure all activities are carried out in line with company policies and customer service standards.

Skills and Experience

• Proven experience in a sales role, ideally dealing with trade customers such as builders or contractors.
• Strong communication and relationship-building skills with a focus on customer service.
• Ability to work in a busy environment while maintaining a high standard of organisation and attention to detail.
• Confident in handling quotations, negotiating deals, and closing sales.
• Good computer skills for preparing documents, managing accounts, and tracking orders.
• Familiarity with trade industry products and an understanding of customer requirements is an advantage.