Commercial Lines Account Handler

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Job description

Excellent opportunity for a Commercial Lines Account Handler in Galway. This is a permanent role with excellent benefits. A hybrid working option is also available after training. The salary available is up to 50,000 and can sometimes go higher for the idea candidate. There is also commission and bonuses available too.

Task & Responsibilities

  • To service a portfolio of commercial customers in order to retain profitable existing business and generate new business.
  • Provide day to day and service to existing clients by issuing renewals, conducting renewal comparisons and market research, finalising insurance placements, and updating and issuing policy schedules and documentation.
  • Collect and submit any additional information required by underwriters and follow up to ensure placement of the risk.
  • Accurately input all information into Applied Relay and ensure file notes are clear and concise.
  • Handle ad hoc customer queries and requests as they arise including mid-term adjustments, claims reporting etc.
  • Maintain an up-to-date diary management system to ensure all outstanding items are actioned and closed out within the required timeframes.
  • Maintain good file management and documentation to ensure compliance with all legal requirements.
  • Stay ahead of insurer updates, parameters, and risk appetites.
  • Assist and provide support to the Team Leader or Account Executive as required.

Experience and Qualification

  • Good knowledge of commercial insurances product ranges across the various markets for one or more of the following:
  • Commercial Property
  • Employer’s Liability & Public Liability
  • Professional Indemnity
  • Commercial Fleet
  • Specialist Insurance; Agri, Marine, Credit, Construction Bonds etc
  • Customer knowledge and understanding of their business.
  • Strong organisation and administration skills
  • Excellent attention to detail
  • Clear and comprehensive understanding of the regulatory and legal environment
  • Strong IT skills with previous experience of Applied Relay being desirable but not essential
  • Excellent customer service and organisation skills with strong attention to detail
  • Ability to work as part of a team and on own initiative

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